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Regal Kia Lakeland
Lakeland, FL
4,933 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,933 reviews
October 29, 2020
Jorge is the best! Won't go anywhere else... Regal Kia and Jorge are #1! Updated during my visit ... I knew what to expect and they delivered! and Jorge are #1! Updated during my visit ... I knew what to expect and they delivered! More
by GREG.S
Verified Customer
October 28, 2020
Great job by everybody at Regal. Greg and Stan were very helpful and took care of my wife and I like family... Thanks for all your help. Robert and Margarita helpful and took care of my wife and I like family... Thanks for all your help. Robert and Margarita More
by Phathoops5051
October 28, 2020
I’m a recent transplant from Washington state (where I purchased my sorento). I was worried I wouldn’t get the same level of service I received in Washington but Regal exceeded that level...excellent !!! purchased my sorento). I was worried I wouldn’t get the same level of service I received in Washington but Regal exceeded that level...excellent !!! More
by jimvidamo
Employees Worked With
Kelsey Johnson
October 28, 2020
Everytime I go in I have great service! Kelsey assisted me this time and she was great! Always friendly, fast and personable! Thanks Regal Kia for making every visit great! me this time and she was great! Always friendly, fast and personable! Thanks Regal Kia for making every visit great! More
by ashleythomason96
Employees Worked With
Kelsey Johnson
October 28, 2020
Regal Kia has great customer service. The Box brothers are great and honest salesmen. Kelsey was quick and friendly as well as the cashier. Always take my vehicle there for service, just wish they still v are great and honest salesmen. Kelsey was quick and friendly as well as the cashier. Always take my vehicle there for service, just wish they still vacuumed with the complementary wash. More
by Nichole
Employees Worked With
Kelsey Johnson
October 28, 2020
they are quick, efficient, polite, price right,, best they are quick, efficient, polite, price right,, best product on the market . on my second soul. will not be my last. hope model does not change they are quick, efficient, polite, price right,, best product on the market . on my second soul. will not be my last. hope model does not change More
by JKILLAM
Employees Worked With
October 27, 2020
The service is always good, the people are very courteous and friendly. Our Kia is always serviced in a reasonable amount of time and the courtesy availability is always appreciated. and friendly. Our Kia is always serviced in a reasonable amount of time and the courtesy availability is always appreciated. More
by THATOLDMANRIVERS2
Employees Worked With
October 27, 2020
They was polite,corteous,fast(for oil change),quality, friendliness,paid attention to the small details & prompt .I really appreciate their kindness.I was able to get out the door pretty quick. friendliness,paid attention to the small details & prompt .I really appreciate their kindness.I was able to get out the door pretty quick. More
by tammy_roosa
October 27, 2020
Awesome dealership everybody so kind and helpful not pushy Make sure you understand all your options and goes over everything thoroughly I would recommend this dealership to anyone pushy Make sure you understand all your options and goes over everything thoroughly I would recommend this dealership to anyone More
by COMBEEJUDY
Employees Worked With
Roberto Rodriguez, Eric Allen
