Back

Regal Kia Lakeland

Lakeland, FL

4.5
5,765 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership

1025 Bartow Rd

Lakeland, FL

33801

Directions

By Type

Showing 5,765 reviews

September 28, 2021

I am a customer of the Honda dealer and Kia both are extremely professional and very customer friendly! I love The staff and management!! Always is a pleasure to work with Freddy Cano and his amazing t More

by MyriamYoliva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Jorge Benitez
Sep 30, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

September 28, 2021

My sale man,Willy Moreira is awesome man. He got great deal on my KIA Seltos,explain all it features. He even went the extra mile & help me download my contacts to my hands-free phone system in my new car More

by tammy_roosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Moreira
Sep 30, 2021 -

Regal Kia Lakeland responded

That's awesome, we are always here if you have any questions on the features as well, congrats on your new Seltos!

September 28, 2021

Stopped by with low tire pressure. They found a nail and took care of it immediately. These people are great!! More

by Jovifan1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Sep 30, 2021 -

Regal Kia Lakeland responded

Yikes, happy we could help!

September 27, 2021

Great, service, was ready for wait but they got it all done FAST, and good… More

by Suzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Sep 30, 2021 -

Regal Kia Lakeland responded

😁😁😁Happy we could help.. quickly!

September 27, 2021

Drop in service request that was responded to and handled immediately. Kelsey at the intake desk is AWESOME! More

by emque1958
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Sep 30, 2021 -

Regal Kia Lakeland responded

Thanks, you are awesome too!

September 27, 2021

Misty was great in keeping me informed about my car and she has great customer service! More

by Soul girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 27, 2021

I love everything about this dealership. From the used car sales process to the service and parts department. They really give car dealerships a good name , in my opinion. More

by kenneth_mcgowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ortiz, Mario Medina, Kelsey Johnson, Jorge Benitez
Oct 01, 2021 -

Regal Kia Lakeland responded

Thanks Kenneth!

September 26, 2021

Everyone was so friendly and listened to what I had to say. Did their best to make the deal I wanted. More

by bell_j@man.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Srecko Bokun
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 25, 2021

Greg was helpful and kind . He takes the time to show the vehicle and teach the customer about the car. He was patient and provided helpful solutions. We are grateful to him for making the process easy. More

by rios.gp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Srecko Bokun
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

September 24, 2021

Excelente servicio, empleados muy serviciales y calidad de trabajo y servicio los recomiendo al 100% More

by Evelyn Lecleres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Gracias!

...
381
...