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Regal Kia Lakeland
Lakeland, FL
5,052 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,052 reviews
May 01, 2020
This place is a joke, their mechanics could careless about doing damage to your car, it took the guy double the time it should of to complete the job and he didn't even put my truck back together right. about doing damage to your car, it took the guy double the time it should of to complete the job and he didn't even put my truck back together right. Poor poor performance all around. More
by Don
Verified Customer
May 01, 2020
Best place to get your car serviced. Everyone was super helpful and polite. My service was completed very quick and I was kept updated the entire time. helpful and polite. My service was completed very quick and I was kept updated the entire time. More
by LEXIGODWIN13
Employees Worked With
Phillip Dailey
May 01, 2020
Oil change and new wiper blades. Like the personal care they give you and let you know what’s happening, the 6 ft apart for social destining, and check out ver effecient Like the personal care they give you and let you know what’s happening, the 6 ft apart for social destining, and check out ver effecient More
by THOMMYRNIO
Employees Worked With
Forgot the name but he was very efficient
April 30, 2020
I was very pleased with the customer service I received at Regal Kia in Lakeland. My salesman, Orlando, was wonderful to work with. There was no pressure, no stress. I give this dealership an A+😀 Lil at Regal Kia in Lakeland. My salesman, Orlando, was wonderful to work with. There was no pressure, no stress. I give this dealership an A+😀 Lillian Denton More
by LILLIAN_129
Employees Worked With
April 30, 2020
Fantastic experience. Nice and quick. The only issue was dealing with the check I wrote. It was odd that I had to go get a cashiers check because TELECHECK didn’t approve the check after a few days. My bank dealing with the check I wrote. It was odd that I had to go get a cashiers check because TELECHECK didn’t approve the check after a few days. My bank even called and talked to the finance rep and indicated the check was good. Seems like TELECHECK should have been bypassed at that point. Instead they put it on me to find an alternate payment method or call TELECHECK myself. TELECHECK still hasn’t called me back after a week. Had to make an unnecessary trip back to the dealership. More
by mikebean
Employees Worked With
Ryan Hutcheson
April 29, 2020
Went in for a tire rotation and I'll change. The service was quick and thorough and Phillip provided attentive and respectful customer service, begining with opening the door as I arrived and ending with a was quick and thorough and Phillip provided attentive and respectful customer service, begining with opening the door as I arrived and ending with a breakdown of everything that was taken care of/being recommended on my way out. More
by EPPERSONCJ018175
Employees Worked With
Phillip
April 29, 2020
Another great job by Jorge and the service department. Everything was much better than I thought it would be. Jorge is a definite asset to Regal. Everything was much better than I thought it would be. Jorge is a definite asset to Regal. More
by wgause43
Employees Worked With
Jorge(service department)
April 29, 2020
Easily the best car buying experience I’ve had! Greg is extremely knowledgeable and was very helpful and fantastic throughout the process. Nico was also great. Thanks, Regal! extremely knowledgeable and was very helpful and fantastic throughout the process. Nico was also great. Thanks, Regal! More
by joshuasteele
April 28, 2020
At Regal Kia we went after going to 3 different delearship when we got to Regal Kia Orlando Lopez receive us with a smile in his face and help us choose a good vehicle thank you Orlando and Regal K delearship when we got to Regal Kia Orlando Lopez receive us with a smile in his face and help us choose a good vehicle thank you Orlando and Regal Kia for your help More
by FELIX1977.FD
April 28, 2020
From arriving at the dealership all the way down to the paper signing Ed very informative and helpful. He went above and beyond. Excellent salesman. paper signing Ed very informative and helpful. He went above and beyond. Excellent salesman. More
by Elizabeth
Employees Worked With
Ed Box
