Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,034 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,035 reviews
March 31, 2020
Always helpful and prompt. Jorge helped with my a/c problem and few days later helped with a door handle problem. He is always polite and courteous. problem and few days later helped with a door handle problem. He is always polite and courteous. More
by NANCY.NEWBERRY9175
Verified Customer
March 31, 2020
The salesman was very polite and we met the manager right away. Overall it was a great experience!!!!! They were very eager to sell cars, unlike regal Honda where they didn’t seem to want to sell cars. away. Overall it was a great experience!!!!! They were very eager to sell cars, unlike regal Honda where they didn’t seem to want to sell cars. More
by autismdad09
Employees Worked With
Other Employees :
Can’t remember the managers name, but we met him right away. , Charlie Norwood
March 31, 2020
I looked up a part they replaced, and they up charged me by 110% I am not happy about that at all. Being dropped off at home and picked up when it was finished was nice though by 110% I am not happy about that at all. Being dropped off at home and picked up when it was finished was nice though More
by harrison.highsmith
Employees Worked With
Kelsey Johnson
March 31, 2020
Box was very friendly and professional. As a single woman, starting over in life, I was made to feel at ease with my car buying experience. woman, starting over in life, I was made to feel at ease with my car buying experience. More
by scrumedy33
Employees Worked With
Deon Box, Charlie Norwood
March 31, 2020
Looking to buy a new/used car? If so, Greg Schmidt is your go to sales man! He is extremely knowledgeable in all aspects and he has all the trophies/recognitions to prove it- just check out his office. G your go to sales man! He is extremely knowledgeable in all aspects and he has all the trophies/recognitions to prove it- just check out his office. Greg made our car shopping experience so smooth and pleasant. Greg and Jorge made my husband and I feel at home during the whole car shopping process and were there through every step of the way. Seriously, Greg and Jorge deserve more than five stars. I will recommend Regal Kia to all my fiends and family. #ProudOwnerOfA2020KiaOptima More
by Yesenia Flores
March 30, 2020
I love this dealership. They tend to have great service coupons from time to time as well. The service is always done well and the people are very nice. coupons from time to time as well. The service is always done well and the people are very nice. More
by christinewalters917
Employees Worked With
Jorge
March 29, 2020
Greg was absolutely amazing with helping me get my beautiful kia Stinger! Im extremely satisfied. I was in and out in less than 3 hrs. beautiful kia Stinger! Im extremely satisfied. I was in and out in less than 3 hrs. More
by britnireed
Employees Worked With
Other Employees :
Ed Box, Deon Box, Dystanie Haney, Ryan Hutcheson, Matt Macdowell, Demetrius Allums
March 28, 2020
Top notch as usual Engine replacement completed well ahead of expectations. Jeff Soloj out did himself. Who would have thought. Only place for me and Family for Purchas Engine replacement completed well ahead of expectations. Jeff Soloj out did himself. Who would have thought. Only place for me and Family for Purchase and Service. Great job. More
by RSWINC
Employees Worked With
March 27, 2020
This was my third car I've purchased from Greg. Outstanding salesman and good guy. Professional and courteous. No gimmicks. I highly recommend GREG Regal you have a true asset in Great and you guys Outstanding salesman and good guy. Professional and courteous. No gimmicks. I highly recommend GREG Regal you have a true asset in Great and you guys are a top notch dealership. More
by tommy
