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Regal Kia Lakeland
Lakeland, FL
5,766 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,766 reviews
August 17, 2021
Caring and fast service friendly staff very courteous to customers and they treat you like family they finish our vehicle early than we expected waiting area was great. customers and they treat you like family they finish our vehicle early than we expected waiting area was great. More
by mikewaylon
Verified Customer
August 17, 2021
Great service! Misty was professional and provided me with updates throughout my service. She valued my time and was clear and precise with the techs report. I thank you for being so efficient! with updates throughout my service. She valued my time and was clear and precise with the techs report. I thank you for being so efficient! More
by Delong1115
Employees Worked With
August 17, 2021
Edward Box was very knowledgeable and helped us find the vehicle for our family Stan gave us the best rate possible Overall great experience Will be back vehicle for our family Stan gave us the best rate possible Overall great experience Will be back More
by NICELINK23
Employees Worked With
Ed Box, Stan May
August 17, 2021
Always on point. Very friendly and customer oriented. Adviser is great to work with. Building is very clean. I recommend this dealer to many people Adviser is great to work with. Building is very clean. I recommend this dealer to many people More
by HJD77
Employees Worked With
August 17, 2021
Very satisfied with KIA service center. FAST & friendly. Jorge explained everything that needed to be done and gave me options. Very much appreciated. Thank you. Jorge explained everything that needed to be done and gave me options. Very much appreciated. Thank you. More
by BETH.HUNTZINGER
Employees Worked With
Jorge Benitez
August 17, 2021
Mario was excellent and professional. He got the issue fixed and we were out of there in no time….even on a Saturday! The entire service department is great. fixed and we were out of there in no time….even on a Saturday! The entire service department is great. More
by tmak2830
August 17, 2021
Dropped my vehicle off for an oil change at the scheduled time and was in and out of there in no time. Friendly staff and clean waiting area. time and was in and out of there in no time. Friendly staff and clean waiting area. More
by THOMAS-SELF
Employees Worked With
August 17, 2021
It takes me over an hour to get to your dealership. But I don’t mind. Very happy with the fabulous staff & they are great about letting me know the progress on my car. Waiting area is good & always clean I don’t mind. Very happy with the fabulous staff & they are great about letting me know the progress on my car. Waiting area is good & always clean & comfortable. Happy to make the trip to Regal. More
by dotty516
August 17, 2021
Felt a little sketchy when we discussed the interest rate for an hour and then when it comes time to sign the paperwork they had a higher rate and acted like it was a mistake. Also still waiting for my trade for an hour and then when it comes time to sign the paperwork they had a higher rate and acted like it was a mistake. Also still waiting for my trade in to be picked up- it’s been 2 months . More
by thebells29
Employees Worked With
Jonathan Santos, Roberto Rodriguez
August 17, 2021
Muy buena atencion y mantenimiento buen trato y amabilidad y rapides en el trabajo y Profesionalidad ..cercania a mi casa siempre volveria a ese Lugar amabilidad y rapides en el trabajo y Profesionalidad ..cercania a mi casa siempre volveria a ese Lugar More
by lourdes7381
Employees Worked With
Mario Medina
