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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
December 16, 2019
Amazing My sales representative was amazing. He walked through the whole trade process and everything went smoothly. He helped in anyway he could and delivere My sales representative was amazing. He walked through the whole trade process and everything went smoothly. He helped in anyway he could and delivered exactly what he said he’d do. More
by ESSLUPE
Verified Customer
December 15, 2019
Ryan made us feel at home and very comfortable! We are very pleased with level of service we received will recommend the highly to potential customers! We are beyond happy with our vehicle and the f We are very pleased with level of service we received will recommend the highly to potential customers! We are beyond happy with our vehicle and the friendliness of the staff. More
by tleopard1984
December 14, 2019
Economically helpfull in repairing my car I brought my car to Regal Kia Center for an alternator replacement. Jorge Benitez used all his experiences to apply discount coupon and strategies to I brought my car to Regal Kia Center for an alternator replacement. Jorge Benitez used all his experiences to apply discount coupon and strategies to do the job on my budget. Thank you Jorge and Kia Center. More
by GHD1122
Employees Worked With
Jorge Benitez
December 14, 2019
Enjoying my Kia I was impressed with the professionalism and courtesy. Also, the concern that I was getting the right car that fit me and my personality. I had a good I was impressed with the professionalism and courtesy. Also, the concern that I was getting the right car that fit me and my personality. I had a good experience. More
by Phylajean
Employees Worked With
Ryan Hutcheson
December 14, 2019
A total dissapointment!! for some strange reason This Dealership is determined to continue to Harrass me by sending more email even tho I have begged them to stop they for some strange reason This Dealership is determined to continue to Harrass me by sending more email even tho I have begged them to stop they have never gotten my name correct and I have never been to the Dealership and I live 700 miles from there..... More
by wga
Employees Worked With
Other Employees :
Deon Box, James Henry, Leo Henderson, Ryan Hutcheson, Brittany Herrera, Demetrius Allums, Mario Medina, Kelsey Johnson
December 12, 2019
We started the process of buying our car with Ryan, but when we came in to purchase Ryan was unavailable on his day off. Greg happily stepped up and made the second half of our car buying experience wonder when we came in to purchase Ryan was unavailable on his day off. Greg happily stepped up and made the second half of our car buying experience wonderful! We have previously purchased 2 vehicles with Lakeland Automall (Hyundai) and were blown away with how much better this experience was at Regal Kia!!! Definately will be a returning customer when the times comes to purchase another vehicle!! xxxxxxto Greg and the rest of the Regal Kia team!!!! More
by Ac.bicee
Employees Worked With
Other Employees :
Ashley in finance and Bhandri (unsure of the spelling) sales manager, Ryan Hutcheson
December 12, 2019
Excellent as usual I have had nothing short of 5 star Service by Jeff Soloj and his team since I purchased my first of 2 Optimas. I will continue to speak praises and r I have had nothing short of 5 star Service by Jeff Soloj and his team since I purchased my first of 2 Optimas. I will continue to speak praises and refer others to your Service Center. More
by RSWINC
December 12, 2019
KIA AND MR. EDWARD BOX, ARE THE GREATEST I have to say that my experience at Regal Kia was the easiest and most comfortable time I have ever had at a Dealership. There was absolutely NO pre I have to say that my experience at Regal Kia was the easiest and most comfortable time I have ever had at a Dealership. There was absolutely NO pressure on anything!!! I was very relaxed and at ease with Mr. Box because he acted in a very professional manner,,which you don't see with a lot or most Dealerships. All of the people I talked to, including Mr. Box's brother, Christopher,,,,were very cordial and very polite. I should not have waited as long as I did to go there,,,and believe me,,,,my nesst car will be from Regal Kia and don't let Mr. Box or anyone ,,,,leave. More
by RFINNEGAN0
December 11, 2019
Professional and friendly Everyone was very professional and friendly. Mario took the time to answer all of my questions. I really appreciate feeling like my questions were imp Everyone was very professional and friendly. Mario took the time to answer all of my questions. I really appreciate feeling like my questions were important. More
by MAILAI70
Employees Worked With
Mario Medina
December 11, 2019
Very good I was looking for a car and not a new one and I told the sales guy exactly what I was looking for and he delivered. I was looking for a car and not a new one and I told the sales guy exactly what I was looking for and he delivered. More
by palves37
Employees Worked With
Can’t remember the finance guy, but he was good too., Ed Box
