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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
December 11, 2019
Service was excellent. Service was good and the management had good attitude. Service on my vehicle was good. All around a good experience. We will be back to have our car Service was good and the management had good attitude. Service on my vehicle was good. All around a good experience. We will be back to have our car serviced. More
by liamnana38
Verified Customer
December 10, 2019
Fast and friendly service The customer service was excellent. They told me exactly what I needed and got me in and out of there very quickly considering I had not made an appoi The customer service was excellent. They told me exactly what I needed and got me in and out of there very quickly considering I had not made an appointment More
by HAILEKLING
Employees Worked With
Phillip Dailey
December 08, 2019
Service was super quick . Regal Kia personnel and service dept. are right on top of my car's maintenance needs. Will definitely keep coming back. was super quick . Regal Kia personnel and service dept. are right on top of my car's maintenance needs. Will definitely keep coming back. More
by MMARSHALL74
Employees Worked With
Deon Box
December 05, 2019
Ryan Hutcheson and everyone else that helped. I appreciated Ryan's devotion of taking care of all of my questions and problems. My wife and I were there about 5 hours but I was a little stubborn I appreciated Ryan's devotion of taking care of all of my questions and problems. My wife and I were there about 5 hours but I was a little stubborn in most cases. But he stuck it out and we bought a KIA Sportage. I really did enjoy working with Ryan and hope he is still around next time. Thanks Ryan for everything. More
by lbrannen
Employees Worked With
Ryan Hutcheson
December 04, 2019
Was great The services was fantastic everyone was very professional was given a time frame on the time my vehicle would be done and it was on the time I was to The services was fantastic everyone was very professional was given a time frame on the time my vehicle would be done and it was on the time I was told. More
by LADYDJC60
Employees Worked With
Jorge, Ed Box, Mario Medina
December 04, 2019
The Best Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a K Absolutely the best dealer and service department I have been to. I would highly recommend Regal Kia to my friends and anyone interested in buying a Kia. More
by DONZI152
December 03, 2019
good job like always Greg Schmit is why we come tier 4 cars and counting plus free car wash and thigs fixed first time right place is clean and thier quick Greg Schmit is why we come tier 4 cars and counting plus free car wash and thigs fixed first time right place is clean and thier quick More
by BOBKLEEN102
December 03, 2019
Covered maintence Jorge was very helpful. Only thing I noticed was there were a lot of people standing due to there not being enough seating. Also appreciated them not Jorge was very helpful. Only thing I noticed was there were a lot of people standing due to there not being enough seating. Also appreciated them not trying to sell me stuff before I need it. Jorge informed me around next visit I’ll have a few things that will need to be addressed(filters) he then provided me with my inspection sheet to further assist me. More
by JORDAINCHAMBERS0313
Employees Worked With
Jorge
December 02, 2019
Great service The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me thro The whole service process, from start to finish, was pleasant. The service rep., Kelsey, was extremely professional and courteous. She advised me throughout the process. More
by SJEFFCOAT0
Employees Worked With
Kelsey Johnson
November 30, 2019
Car service I made the appointment on the date I wanted. My car was completely serviced to my satisfaction within the timeframe given and I was able to use coupon I made the appointment on the date I wanted. My car was completely serviced to my satisfaction within the timeframe given and I was able to use coupons More
by CAROLRIVERS1
Employees Worked With
Mario Medina
