Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,918 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,918 reviews
May 08, 2025
Everyone was very courteous and friendly. They answered all of our questions and tried to get us the best deal. They answered all of our questions and tried to get us the best deal. More
by lscross271
Verified CustomerMay 06, 2025
Purchasing our car was extremely easy and pleasant. I would highly recommend this dealership to anyone who is looking for a Kia. I would highly recommend this dealership to anyone who is looking for a Kia. More
by Pooper
Employees Worked With
May 06, 2025
Okay The dealership was excellent and everything they did I really appreciate the hard work of Orlando Matt and Chris they were all very helpful and concluding a final monthly payment with my wife and I I really appreciate the hard work of Orlando Matt and Chris they were all very helpful and concluding a final monthly payment with my wife and I More
by CHIARELLAJR
May 05, 2025
I had an appointment for 3 o'clock and I got there early, And it still took over an hour and a 1/2 for an oil change and a car wash And it still took over an hour and a 1/2 for an oil change and a car wash More
by rtst77
May 05, 2025
Jorge was a good service agent. Kept me informed throughout the entire process. The service waiting area was very clean. Snacks coffee and water was available. Kept me informed throughout the entire process. The service waiting area was very clean. Snacks coffee and water was available. More
by JOCKO_48
Employees Worked With
May 05, 2025
Willy was an excellent sales person He really help me in my trade in And was very helpful with my two daughters . in my trade in And was very helpful with my two daughters . More
by eramirez1272
May 05, 2025
Even though I had an appointment to fix the car's software, it took a long time. However, they kept me updated. software, it took a long time. However, they kept me updated. More
by lilmom64
