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Regal Kia Lakeland
Lakeland, FL
5,026 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,026 reviews
February 03, 2020
Love It!!! I went in to just look at a couple of vehicles. I had no intention on buying at this time. However the customer service and the deals were so great, I went in to just look at a couple of vehicles. I had no intention on buying at this time. However the customer service and the deals were so great, I got my vehicle two days later. I am so well pleased with what I have and I truly believe in great customer service, which played a major part in my purchase. More
by LouLou
Verified CustomerEmployees Worked With
Amanda in Finance, Stan May, Matt Macdowell
February 03, 2020
Greg was very helpful with my purchase. He helped me to find the best car with all of the options I was looking for. He also worked hard to complete the deal with the purchase price I was willing to pay. W find the best car with all of the options I was looking for. He also worked hard to complete the deal with the purchase price I was willing to pay. Was very helpful in showing me the details of the vehicle. Very satisfied. More
by Kjack78
Employees Worked With
February 03, 2020
Great and Friendly always a pleasure to go for either service or sales. Orlando is the best salesman. We have bought 2 Kia from him and my mother-in-law has also bought one from him as well service or sales. Orlando is the best salesman. We have bought 2 Kia from him and my mother-in-law has also bought one from him as well More
by RBPRUZIK9700
January 31, 2020
Courteous and professional Both Mario and Nicholas (Nico) were exceptionally professional and friendly. Thanks to Logan, as well, who convinced me that I needed a new car, when Both Mario and Nicholas (Nico) were exceptionally professional and friendly. Thanks to Logan, as well, who convinced me that I needed a new car, when I had merely dropped mine off for repair. :) More
by LEDSULLIVAN
January 30, 2020
Poor service. No follow up. No answer phone calls. Everytime a higher quote for repairs. I got charged 300+and problem was not fixed so they came with a higher quote. They offered car wash, service ne Everytime a higher quote for repairs. I got charged 300+and problem was not fixed so they came with a higher quote. They offered car wash, service never delivered. I asked for appraisal, sales service never contacted me. I would’ve trade in my car and get a new one if they’ve paid attention. I just paid my bill, walked out with a car malfunctioning and nobody cared. More
by JOHANNACADENA
Employees Worked With
Jorge or george, Kelsey Johnson
January 30, 2020
Had routine oil change Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until w Need better traffic flow pattern. Hard to access service lanes if entering from Chevrolet side of dealership. Leaving dealership was difficult until we found access to light. More
by KAHWIL
Employees Worked With
Kelsey Johnson
January 29, 2020
service Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. Very pleased with service. Fast and car was washed. Nice waiting area. Enjoyed snacks and juice drink Lounge area very pleasant and good tv to watch. More
by BOBKRONENWETTER
Employees Worked With
Todd Tripp
January 29, 2020
service My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test dr My cadenza was making a noise when turning the steering wheel. The car was test driven and checked out. So everything checked out after the test drive. No more noise. More
by ABURDETT2
Employees Worked With
Phillip
January 29, 2020
Great Customer Service Not the 1st time I have bought from this dealership. Always go to Greg Schmidt. Can't fine a better man in the car business. Always looks to get the l Not the 1st time I have bought from this dealership. Always go to Greg Schmidt. Can't fine a better man in the car business. Always looks to get the lowest price. A man of his word. More
by Lklndfan
Employees Worked With
January 28, 2020
The best and fast! From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service From start to finish the service was excellent. Enjoyed the popcorn in the lounge and update on the condition of the tires and brakes. The service people were friendly and helpful. More
by RonDrake
Employees Worked With
