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Regal Kia Lakeland
Lakeland, FL
4,952 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,952 reviews
October 16, 2019
Great service Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and Its nice to drive in, drop the car off, be shuttled to work and back to the service center and not worry about the work being done. Fast ,accurate and reasonable. Friendly staff,car washed and vacuumed ,driver Mike (shuttle)is outstanding, all you'd expect . More
by JOHNDEGAETANO
Verified CustomerEmployees Worked With
Jorge( service), Mike (the shuttle driver).
October 15, 2019
Box is awesome I went into Kia wanting to lower my monthly car payment and get better gas mileage. Box was up front with me and directed me to which cars would give I went into Kia wanting to lower my monthly car payment and get better gas mileage. Box was up front with me and directed me to which cars would give me everything i am asking for. He kept me focused on what was realistic to meet my demands and i left HAPPY with my beautiful 2019 Kia Optima. Thank you Box! More
by JAMIEMCLOSSEY
October 15, 2019
Need new motor Mario was very friendly and helpful and even when I was mad he still had a smile on his face! Thanks for being so nice Mario Mario was very friendly and helpful and even when I was mad he still had a smile on his face! Thanks for being so nice Mario More
by dianedev77
Employees Worked With
Mario Medina
October 15, 2019
Pleased customer I received quick, fast and great customer service. Service Tech/rep Listened to my concerned and made sure they were on top of all my needs. I received quick, fast and great customer service. Service Tech/rep Listened to my concerned and made sure they were on top of all my needs. More
by ABUNDANTLYBLESSED18
Employees Worked With
Mario Medina
October 15, 2019
Low tire light Called KIA and they said to bring it in. Right front tire had a nail in it. They repaired tire and sent me on my way. They noticed on their computer t Called KIA and they said to bring it in. Right front tire had a nail in it. They repaired tire and sent me on my way. They noticed on their computer that I had a road hazard guarantee so the repairs did not cost me. More
by GMAJUJU2
Employees Worked With
Jorge
October 15, 2019
Routine auto tuneup and repairs Wonderful place! Very professional from beginning to end. They let you know what is needed but in no way make you feel you must do it all immediatel Wonderful place! Very professional from beginning to end. They let you know what is needed but in no way make you feel you must do it all immediately and actually help with telling you what should come ahead of other repairs to keep your car running smoothly. More
by NATOOTSIE
Employees Worked With
Jorge as service advisor who checked me in and kept me informed of car progress, Todd Tripp
October 14, 2019
Good!! Greg meet our needs. He made sure that the car was taking good care! Now I know the car will last longer because the service was done. Greg meet our needs. He made sure that the car was taking good care! Now I know the car will last longer because the service was done. More
by todda1
Employees Worked With
October 14, 2019
Car Service Review My experience at Regal Kia was wonderful. Mario was very professional, and my car was serviced in a timely manner. I was pleased with my experience. My experience at Regal Kia was wonderful. Mario was very professional, and my car was serviced in a timely manner. I was pleased with my experience. More
by SKEN2637
Employees Worked With
October 12, 2019
Service I not expect better service always the team at Regal take care my needs great job Mario and all are great professionals ! Top service always I not expect better service always the team at Regal take care my needs great job Mario and all are great professionals ! Top service always More
by TENNISCARLOS
Employees Worked With
Other Employees :
Mario , Ed Box, Deon Box, Dystanie Haney, Chris Robinson, Brittany Herrera, Matt Macdowell, Demetrius Allums
October 11, 2019
All were outstanding All of the service people were very helpful. The scheduling was a bit confused and their efforts were repetitive and disorganized causing a lot of co All of the service people were very helpful. The scheduling was a bit confused and their efforts were repetitive and disorganized causing a lot of confusion. More
by HOOVER4056
Employees Worked With
