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Regal Kia Lakeland
Lakeland, FL
5,507 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,507 reviews
Verified Customer
October 05, 2020
The Guy who served me was great and. I really appreciate how they treated me when I came in thank you very much for everything how they treated me when I came in thank you very much for everything More
by williamsmark1998
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Tony Catania
October 05, 2020
Had a great experience even though WiFi happened to be down Greg got me a good deal on my trade in and out with a new car as quickly as possible down Greg got me a good deal on my trade in and out with a new car as quickly as possible More
by WyattJones93
Employees Worked With
October 02, 2020
Once again we had an outstanding experience trading automobiles with Regal Kia. They were fair with the deal and finance explained everything in detail. Nothing like the rotten treatment I got from Sti automobiles with Regal Kia. They were fair with the deal and finance explained everything in detail. Nothing like the rotten treatment I got from Stingray Chevrolet in Plant City. More
by John Windsor
Employees Worked With
Ed Ortiz
October 02, 2020
Work completed. Personal service person polite and kept me informed. I do not feel safe in Regal due to fact it is all an open space and I saw one salesperson with mask on. Staff from all over walked to me informed. I do not feel safe in Regal due to fact it is all an open space and I saw one salesperson with mask on. Staff from all over walked to coffee machine without masks to get their coffee. About 70 percent of customers wore masks. Many people staff and customers seem ignorant of fact that the nose is part of the respiratory system and wore their mask below their nose. I did not see any signs on the doors requiring or even requesting masks CDC guidelines should be followed. This same situation existed last time I was in. Although we have a new Teluride and like it a lot I am not feeling like we want to continue to deal with this dealership for future purchases. I feel this is managements responsibility to see CDC guidelines are followed to the best of their ability and this was not done More
by MACG1@aol.com
October 02, 2020
I had the most pleasant experience ever with Leah Gorman and the rest of the staff at Kia Regal. Leah is sweet, kind, patient and works hard to get you want you need. I will definitely be going back to her and the rest of the staff at Kia Regal. Leah is sweet, kind, patient and works hard to get you want you need. I will definitely be going back to her and Kia Regal. Very happy customer More
by mrsasch0401
Employees Worked With
Stan May, Kelsey Johnson, Leah Gorman
October 02, 2020
Awesome people in and out with my car very nice patient people who helped me and understanding of what I needed and worked with me people who helped me and understanding of what I needed and worked with me More
by michelle61902
Employees Worked With
Stan May, Jonathan Santos, Roberto Rodriguez
October 01, 2020
This is the second new ride from the same awesome dealer. I definitely would recommend buying here if you want a fair deal. Hands down a top notch dealership. I definitely would recommend buying here if you want a fair deal. Hands down a top notch dealership. More
by CHRISDUBECK
Employees Worked With
Charlie Norwood, Ryan Hutcheson
October 01, 2020
Service is always great at the dealership. I won’t even take my car to the dealership near me. They do not do anywhere near as good of a job. take my car to the dealership near me. They do not do anywhere near as good of a job. More
by thubler1
October 01, 2020
I had an awesome experience at Regal Kia, Greg Schmidt was a great help and very happy with the vehicle I’ve purchased thank you. was a great help and very happy with the vehicle I’ve purchased thank you. More
by Shaloa Bryant
Employees Worked With
