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Regal Kia Lakeland
Lakeland, FL
4,891 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,891 reviews
September 04, 2019
Quick courtesy service The service is always quick, and the employees are very pleasant. That is what I look for when servicing my vehicle. Thank you very much I am happy to The service is always quick, and the employees are very pleasant. That is what I look for when servicing my vehicle. Thank you very much I am happy to leave a review. More
by MLM
Verified CustomerEmployees Worked With
Aaron and Mike
September 04, 2019
Great work Aaron did a great job. He kept me updated of the progress of my service. He called me when the service was done to send someone to pick me up. Aaron did a great job. He kept me updated of the progress of my service. He called me when the service was done to send someone to pick me up. More
by ABRAHAMANTAR
Employees Worked With
Aaron
September 04, 2019
Service was good; recommendations we absurd.... I have always had good service and have purchased 4 autos in the last 5 years or so. I have found that the last few service calls there have been som I have always had good service and have purchased 4 autos in the last 5 years or so. I have found that the last few service calls there have been some issues. The service representative recc over $600 over pending service needs the $300 of it was done just 3 months ago. The other two was a battery replacement on my battery that is less than 3 years old and alignment which was the only one, in my estimation, that was legitimate. I called the service Representative back after I had check my previous service invoices, I explained this to the KIA rep that called me after the service, I have talked to the newest KIA service manager and still have some items to resolve. At present I have three cars that are taken to KIA service center when "sticker" indicates. More
by CHRISTINE.MANSELL
Employees Worked With
Todd Tripp
September 04, 2019
Very fast! I was very surprised at how easy and fast it was to get my car in for routine matienence. Everyone was very polite and helpfull. I was very surprised at how easy and fast it was to get my car in for routine matienence. Everyone was very polite and helpfull. More
by TINA.HAMLET
September 04, 2019
Efficient and quick I arrived at my appointment time and was greeted immediately.... I only had to wait about 10 min before the shuttle took me to my office. I arrived at my appointment time and was greeted immediately.... I only had to wait about 10 min before the shuttle took me to my office. More
by KARENELLEN1949
Employees Worked With
September 04, 2019
Echo Bloc Application I received a ride to work and back .Great shuttle service from Mike @ 98 Barton Kia Lakeland FL. Jeff and Gorge are great working things out and tal I received a ride to work and back .Great shuttle service from Mike @ 98 Barton Kia Lakeland FL. Jeff and Gorge are great working things out and talking to me and taking care of what I need to do for the Kia Optima More
by JERSEYLASS2002
Employees Worked With
September 02, 2019
this time was just ok I completed my service scheduling online giving specifics but the svc rep had to ask me for the details again. I don't think they checked my stereo sp I completed my service scheduling online giving specifics but the svc rep had to ask me for the details again. I don't think they checked my stereo speaker because it wasn't mentioned once the other items were completed on my car. Also, I mentioned that my car always pulls to the right, even AFTER I've come in and had the car aligned. The svc rep made a specific note I think but the driving home I noticed it still pulled right and it got worse by the next day. I'm not sure what they did for the alignment but it wasn't fixed. I never hit curbs, I drive the same roads every day and know where any possible rough spots in the road to avoid are. I slow down for speed bumps so it's not pulling because of my driving, it just never seems to be fixed. And paying $700 for maintenance to not have this fixed is disappointing. Now I have to find the time to take my car back again. More
by AREDBURN
Employees Worked With
Todd Tripp
August 31, 2019
Amazing My visit was completely Amazing! Very Friendly and Helpful. Treated us like family... Was very helpful, I would definitely recommend KIA to Anyone... My visit was completely Amazing! Very Friendly and Helpful. Treated us like family... Was very helpful, I would definitely recommend KIA to Anyone... They have reached out to make sure that everything is going great. More
by DonnaSmith22
August 30, 2019
Made it easy We needed a car quick and within our budget and Pete came through.and we were in and out in one evening. Pete has cars waiting for us when we got the We needed a car quick and within our budget and Pete came through.and we were in and out in one evening. Pete has cars waiting for us when we got there. More
by mcurtis
Employees Worked With
Jarraett, Ben Kirkpatrick, Pete Wicher
August 29, 2019
2 thumbs up Came in to get a diagnosis on one car and ended up trading up into a new car. My car note is a little on the high side but I am blessed to have a BRAN Came in to get a diagnosis on one car and ended up trading up into a new car. My car note is a little on the high side but I am blessed to have a BRAND new car! More
by ufields77
Employees Worked With
Raymond Grupi
