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Regal Kia Lakeland

Lakeland, FL

4.6
4,270 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,270 reviews

June 13, 2012

Jon was very helpful and very courteous. He listened to us and met our requests. He helped us make our decision and didn't pressure us like so many other places do. I would definitely recommend the dealers More

by Brettcne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Guy
June 11, 2012

Fantastic Experience !! I highly recommend this dealership !! I contacted Regal Lakeland because I was interested in a Kia vehicle. I contacted Stevie Arant via e-mail - she at once got back in to More

by Jo1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stevie Arant, Jennifer Dennis, and Greg, Jennifer Dennis
June 04, 2012

Stevie was the very first person to call after our on-line inquiry. She answered all of our questions. She has a warm and friendly personality without coming across as a big phony--that set us on the More

by janmarieblue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stevie and Greg
June 04, 2012

I went in to buy a used vechile an come out with a new Sonic. Ryan new what I had to work with an he worked the numbers an a different model to get me what would fit my budget.I had my vechile the next da More

by TMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hutcheson
May 28, 2012

Was not the usual cheat em and Beat em car dealership, salesman, and new car manager went the extra mile to make the deal work. More

by wilsondry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hutchinson
May 28, 2012

I could not have ask for a better person than the one that help us that day. Erick it a great job with alll of our question and he was very nice to be with. More

by john & diane adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
erick
May 23, 2012

Scott and Mikey were very professional in the way they handled the transaction. Will recomend friends to visit your dealership.We will return to your business as needed. More

by rfloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Smith
May 23, 2012

Our over all experience was great. We were called promptly when the type of vehicle we requested arrived at dealership. An appointment was set up for that evening for us to look at and test drive the More

by chief980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Herna, Stephen Burgher & Sherrie, Steve Burgher
April 08, 2012

We were greeted right away by John, he asked us what we wanted and jumped right into the Kia Soul. He was very friendly and helpful with explaining everything that has to go along with buying a new car for More

by Dunhaml18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John B (sales) Al (finance) and the store manager I do not recall his name
December 03, 2011

I was lied to from the moment I arrived at the dealership until I left with my truck. I told them how much I could spend, and after setting the deal I came back the next day with the amount agreed upon, in c More

by seadrinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charlie E. Norwood Jr.