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Regal Kia Lakeland

Lakeland, FL

4.6
4,306 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,306 reviews

July 17, 2012

I was very impressed with my whole experience with Greg. From the start of the sale to the closing Greg did a great job of laying out my option and never made me feel presured to make a quick choice. He als More

by seetv5000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg
July 16, 2012

Greg was our salesman and he was very knowledgeable and helpful. Not pushing you into a sale. We were not intending to buy that day. Just decided we would stop and look at the new Soul by Kia. Thanks a More

by HermanGeiling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg
July 16, 2012

Gregg was great at responding to my internet quote request for a new vehicle. I had received a lower price quote from another dealership, but when we went at Regal Kia, he went to his management and m More

by 58claude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gregg
July 14, 2012

I HAD A WONDERFUL EXPERIENCE. PETE WAS VERY PROFESSIONAL THROUGH OUT THE ENTIRE PROCESS. I TRULLY APPRECIATED HIS DETERMINATION AND PROFESSIONALISM AND WOULD REFER MANY TO HIM More

by franjuste1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PETE WICHER
June 28, 2012

The salesperson I worked with was great, very knowledgeable. He took the time to work with me even though it was late and pouring down rain. He cleaned out my trade in car so I didn't have to. More

by kathyblair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guy
June 15, 2012

Jon was very friendly, helpful and understood the situation I was in, and worked around my schedule. The entire team at Regal was very friendly and the finance guys were simply amazing! I was able to More

by jessehcuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guy
June 13, 2012

Jon was very helpful and very courteous. He listened to us and met our requests. He helped us make our decision and didn't pressure us like so many other places do. I would definitely recommend the dealers More

by Brettcne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Guy
June 11, 2012

Fantastic Experience !! I highly recommend this dealership !! I contacted Regal Lakeland because I was interested in a Kia vehicle. I contacted Stevie Arant via e-mail - she at once got back in to More

by Jo1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stevie Arant, Jennifer Dennis, and Greg, Jennifer Dennis
June 04, 2012

Stevie was the very first person to call after our on-line inquiry. She answered all of our questions. She has a warm and friendly personality without coming across as a big phony--that set us on the More

by janmarieblue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stevie and Greg
June 04, 2012

I went in to buy a used vechile an come out with a new Sonic. Ryan new what I had to work with an he worked the numbers an a different model to get me what would fit my budget.I had my vechile the next da More

by TMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hutcheson
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