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Regal Kia Lakeland
Lakeland, FL
4,924 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,924 reviews
January 30, 2018
SHOCKING!!! Nico and everyone else at Regal did everything they said they would. Unheard of in the car dealer world. The price was right. The minor cosmetic fixes Nico and everyone else at Regal did everything they said they would. Unheard of in the car dealer world. The price was right. The minor cosmetic fixes were taken care of. No hassle in the back room. And, they gave me a free 90 day warranty and a full tank of gas. I’ve been buying cars for 54 years and this was my best buying experience ever. Thanks Nico. We’ll be making the 70 mile trip to Regal for all our family’s future car needs. More
by Altamontebob
January 18, 2018
Frankie Hollywood Thank you Frankie Hollywood. You have been wonderful today and the past few days with follow up calls. You gave me more insight about my vehicle and e Thank you Frankie Hollywood. You have been wonderful today and the past few days with follow up calls. You gave me more insight about my vehicle and even created a better deal with a better car. You are awesome and I would recommend you any day!!! More
by Vanessa Hernandez
Employees Worked With
Jason Harrison, Frankie Hollywood
January 13, 2018
Great dealer, wonderful salesperson Mr. Schmidt was helpful and absolutely a pleasure to work with. Everything he promised was delivered by his organization. Would go back for my next ca Mr. Schmidt was helpful and absolutely a pleasure to work with. Everything he promised was delivered by his organization. Would go back for my next car. Kept in touch and always wanted to do whatever he could. More
by Jake33884
January 11, 2018
Frankie Hollywood Wonderful service, explained details very well and had a great overall experience. Frankie Hollywood. He really helped me out in a tough situation an Wonderful service, explained details very well and had a great overall experience. Frankie Hollywood. He really helped me out in a tough situation and got me a great deal. More
by Michelec3
Employees Worked With
Frankie Hollywood
January 11, 2018
Greg Schmidt is awesome! Greg Schmidt is the best salesman ever! He listens, offers options, and returns my calls or texts. My family has purchased several vehicles from Greg Greg Schmidt is the best salesman ever! He listens, offers options, and returns my calls or texts. My family has purchased several vehicles from Greg More
by Joy Wright
Employees Worked With
January 05, 2018
Easy and relaxing Greg went out of his way to make sure I had everything I wanted and needed on my new vehicle. Great experience and when we are in the market again we Greg went out of his way to make sure I had everything I wanted and needed on my new vehicle. Great experience and when we are in the market again we will definitely look him up and refer him to others. More
by Carolyn Grimes
January 05, 2018
Friendly and helpful Helpful and friendly! Quickly responded to my interest in a Kia Soul +. I will refer to friends and family. Thank you for your great service. Helpful and friendly! Quickly responded to my interest in a Kia Soul +. I will refer to friends and family. Thank you for your great service. More
by Ajwjdw
Employees Worked With
December 31, 2017
Great service! The Regal Kia team went out of their way to make my car buying experience stress and worry free! Being a single mom, they took ample time to prequali The Regal Kia team went out of their way to make my car buying experience stress and worry free! Being a single mom, they took ample time to prequalify me and find the perfect financing without any hassle or pressure. More
by Melwood77
December 30, 2017
car is great and significant interest from all. Some initial misunderstandings but all staff worked hard to resolve and complete the transaction. Orlando Lopez is a very nice man to deal with and Sa Some initial misunderstandings but all staff worked hard to resolve and complete the transaction. Orlando Lopez is a very nice man to deal with and Sam and Sean were very helpful. More
by bt1965
December 23, 2017
He made me and my wife feel right at home! He is really awesome. He gave us such a amazing service, we are so grateful! He was exciting, fun, joyful, happy and explained everything to us in gre He is really awesome. He gave us such a amazing service, we are so grateful! He was exciting, fun, joyful, happy and explained everything to us in great detail and gave us a amazing deal on our vehicle! We went today to get our car washed and vacuumed and the service guys were not there today but he went out of his way and did it for us, that is definitely going above and beyond for your customer. He is the only sales guy, we will deal with from now on so if you are looking for a new ride go on down to kia and ask for Greg, you will feel right at home! More
by Robert Hill
Employees Worked With
