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Regal Kia Lakeland
Lakeland, FL
4,918 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,918 reviews
May 05, 2025
Slow service turnover times even for a simple oil change, but good customer service from all employees. but good customer service from all employees. More
by morgan.plummer
Verified Customer
May 04, 2025
Had a great experience. Got my oil change and I was in and out of there. Will be back again. Got my oil change and I was in and out of there. Will be back again. More
by mjc033
Employees Worked With
May 03, 2025
Service agent was very personable and polite She did a great job explaining and was helpful great job explaining and was helpful More
by bkerber1
Employees Worked With
May 03, 2025
Misty is fantastic. She is patient, understanding, and explains everything that needs to be worked on on my vehicle. Keeps me updated. She is patient, understanding, and explains everything that needs to be worked on on my vehicle. Keeps me updated. More
by angl7972
Employees Worked With
May 03, 2025
Friendly staff great service. .i would highly recommend to friends and family for service and repairs .i would highly recommend to friends and family for service and repairs More
by jillburr04
May 03, 2025
Was told there was a recall to place caps on 2nd row seat rails. Caps were not available and had to be ordered. Now I have to bring back my vehicle back. As I live over an hour away not to happy. Everything rails. Caps were not available and had to be ordered. Now I have to bring back my vehicle back. As I live over an hour away not to happy. Everything else went good. More
by gcoinman
May 03, 2025
They told me it were 3 to 4 hour it were 3 they were prone.thank you prone.thank you More
by LOUISEWYNN30
May 02, 2025
Oil change Oil change,tire rotation car wash Great job excellent customer service Great experience On time service excellent customer service Great experience On time service More
by jplakeland
