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Regal Kia Lakeland

Lakeland, FL

4.5
5,711 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,711 reviews

June 13, 2025

Very nice towork with brandon was very nice The staff their take proud in their work More

by lindambly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 16, 2025 -

Regal Kia Lakeland responded

We appreciate your shoutout to Brandon at Regal Kia! Safe travels!

June 13, 2025

Customer experience was great! Deal closing was a good experience. Customer waiting area needs a makeover. More

by sunnyploch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Claxton
Jun 13, 2025 -

Regal Kia Lakeland responded

Thank you for the feedback! We're glad to hear that your experience with Regal Kia was positive overall.

June 13, 2025

Satisfied with service. It’s been too long ago for me to remember all the details. I don’t recognize any of the people listed below. More

by MVHARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Regal Kia Lakeland responded

Thank you for your support! -Regal Kia

June 12, 2025

The service was very good and I will definitely come back again to get my service done again. More

by warfieldtjuan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Demiya
Jun 16, 2025 -

Regal Kia Lakeland responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Kia Team

June 12, 2025

Willy in sales did an excellent job taking care of us, he went above and beyond More

by Tommy meregueli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Bleil
Jun 16, 2025 -

Regal Kia Lakeland responded

Tommy, we appreciate your shoutout to Willy at Regal Kia! Safe travels!

June 12, 2025

I entered into a lease a few weeks ago with Jaxon As part of the agreement, Jaxon assured me that the trim on the vehicle would be wrapped and that this would be scheduled promptly. It has now been three wee More

by Sandra V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ian Bleil, Jaxon Samples
Jun 16, 2025 -

Regal Kia Lakeland responded

Sandra, I'm truly sorry to hear about the issues you've encountered with your lease agreement and communication from our team. This is not the level of service we strive for, and I apologize for any frustration caused. Please reach out so we can address these concerns directly and work towards a resolution. Thank you, Cris Aviso - General Sales Manager - 8633330518

Jun 17, 2025 -

Sandra V responded

As requested, I called this number which the VM prompted me to send a text, which I did. I will await your follow up call

Jun 20, 2025 -

Sandra V responded

For those following the thread. No one has called me back since I texted

June 12, 2025

Very friendly and helpful with the service you need they make you feel like part of the family More

by tkwaters68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden Goulet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Rodriguez
Jun 13, 2025 -

Regal Kia Lakeland responded

We're glad this experience could earn us five stars! Thank you! - Regal Kia

June 12, 2025

Regal Kia Honda is like a home away from home. The representatives are warm, friendly, accommodating, and extremely patient. Workmanship is accurate and competitively priced. The environment is al More

by PINKYD8170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
Jun 16, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that our team at Regal Kia made you feel right at home with their warm and friendly service. We appreciate your support and look forward to welcoming you back in the future!

June 12, 2025

Misty was very professional. She went above and beyond to assist me. She was very kind and understanding! More

by NATALIEELAINE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Regal Kia Lakeland responded

Natalieelaine35, we're delighted to hear that Misty provided such exceptional service at Regal Kia. Thank you for sharing your experience with us!

June 11, 2025

Great and quick service, answered all my questions and very good shuttle service as well. More

by WPARRA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
Jun 13, 2025 -

Regal Kia Lakeland responded

So happy to hear that! Thanks for the amazing review! – Regal Kia

Jun 13, 2025 -

Regal Kia Lakeland responded

So happy to hear that! Thanks for the amazing review! – Regal Kia

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