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Regal Kia Lakeland
Lakeland, FL
5,711 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,711 reviews
Verified Customer
June 11, 2025
The wait time with an appointment was way too long. Had car there on time and 2 hours fo an oil change doesn't fly Had car there on time and 2 hours fo an oil change doesn't fly More
by LAKEMARY412
June 11, 2025
Great job, quick turn around. Driver was friendly. I will be back to have an oil change. Driver was friendly. I will be back to have an oil change. More
by Blatim1
Employees Worked With
June 11, 2025
They are an awesome team and always go above and beyond to try and resolve my issues. Thank you! to try and resolve my issues. Thank you! More
by nicholetownsend152
Employees Worked With
Other Employees :
Jorge Benitez
June 11, 2025
Misty was absolutely amazing and you could tell she ran that desk. Thank you for your help! that desk. Thank you for your help! More
by d.overkleeft1
Employees Worked With
June 11, 2025
Straightforward friendly service. Nice people. Consistent and good communication during service visit. I always come back here. Nice people. Consistent and good communication during service visit. I always come back here. More
by JC Lakeland
June 10, 2025
Very good people. They work hard to find the best deal for everyone they encounter. They work hard to find the best deal for everyone they encounter. More
by jshipley509
Employees Worked With
Other Employees :
Delvin Hoskins, Cass Couey, Eddie Fortune, Jaxon Samples
June 10, 2025
Wanted to know if my tires were rotated with the oil change? Tire rotation was included with coupon change? Tire rotation was included with coupon More
by sazockoll
June 10, 2025
I recently brought my vehicle in for a service repair at Kia Regal and was very pleased with the experience. Justin and the other staff were straightforward and kept me informed throughout the process. The Kia Regal and was very pleased with the experience. Justin and the other staff were straightforward and kept me informed throughout the process. The repair was completed as expected, with no surprises or unnecessary upselling. It’s great to find a dealership that delivers on their promises and makes car maintenance hassle-free. Highly recommend their service department! More
by yefei_zhu
Employees Worked With
Justin
June 10, 2025
Misty was so very pleasant to work with. She explained the process thoroughly and went over any recommendations after my service was over. My service took some time but I was well aware of t She explained the process thoroughly and went over any recommendations after my service was over. My service took some time but I was well aware of that when I arrived. 10/10 highly recommend both Misty and Regal Kia. More
by jennie.miler
Employees Worked With
