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Regal Kia Lakeland

Lakeland, FL

4.5
5,711 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,711 reviews

June 06, 2025

The dealership was clean and comfortable in the waiting room . Coffee, water and juice and snacks were available. More

by darlenetabla4141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez
Jun 09, 2025 -

Regal Kia Lakeland responded

Thank you so much for your positive rating for your recent visit to Regal.

June 06, 2025

Misty did a fine job. She was prompt and kept us advised of the car. More

by bruce.w.wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

It has been our absolute pleasure to serve you, and we hope to see you next time.

June 06, 2025

The service there is great! Everyone is so friendly and welcoming, I was notified if anything was running behind on my car. More

by ayalaashley.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gibran Rivera
Jun 09, 2025 -

Regal Kia Lakeland responded

We really appreciate your business. Please let us know what we can do for you in the future.

June 06, 2025

This place is always Clean, and they have a qyick turnaround, reliable service always here. More

by CHASSMAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a review.

June 06, 2025

Very good work. Super fast. I only had to wait for a little bit of time and I was in an out. Thank you so much. More

by thedanya25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Regal Kia Lakeland responded

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you and have a great day!

June 06, 2025

I have never had an issue with the service center , everyone is very knowledgeable and polite. I have been a customer since 2011 and am on my fifth car. Never had an issue. More

by NOLEDADDYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
Jun 09, 2025 -

Regal Kia Lakeland responded

Thank you so much for your continued loyalty and for being part of our dealership family since 2011! We're thrilled to hear that you've had consistently positive experiences with our service center team — it's great to know they've earned your trust with their knowledge and professionalism over the years.

June 06, 2025

I got my truck from Regal kia and I love it. Everyone there at Regal is very nice and always helpful they do a great job. More

by John
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Abichid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Aviso, Jorge Benitez
Jun 06, 2025 -

Regal Kia Lakeland responded

John, we're delighted to hear you're loving your truck and had a great experience with our team at Regal Kia. Thank you for the kind words!

June 06, 2025

Had my oil changed and tires rotated on my Kia soul service department was very good courteous friendly kept me informed on what was going on and got the job done on time which made the experience even More

by tkwaters68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Goulet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Rodriguez
Jun 06, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience with our service department at Regal Kia! We're glad to hear that everything went smoothly and on time. We appreciate your feedback and look forward to serving you again in the future!

June 05, 2025

I went to this dealership with my mind set on getting a Kia K4 and Amy went above and beyond with helping me and my family with getting me a new car. I appreciate Amy and everyone at this dealership for he More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, Jaxon Samples, Edwin Rodriguez
Jun 06, 2025 -

Regal Kia Lakeland responded

Maria, we're delighted to hear that Amy and the Regal Kia team made your car-buying experience smooth and enjoyable. Enjoy every moment with your stunning 2025 Kia K4!

June 05, 2025

Misty Osborne was beyond amazing very friendly and great sense of humor and very knowledgeable Misty deserves a raise... More

by chrisrose6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Misty provided such an exceptional experience at Regal Kia! Her friendly demeanor and expertise truly make a difference. Thanks for the feedback, we'll be sure to share your kind words with her!

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