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Regal Kia Lakeland
Lakeland, FL
6,249 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,249 reviews
October 11, 2026
Great It was a fast, friendly, and a great experience all around New Dealership was nice around New Dealership was nice More
by amanda1021
Verified Customer
October 09, 2026
Feel it for men excellent service always illegal into assist with any problems always a smile with sugar assist with any problems always a smile with sugar More
by zaharharazarizeriaauzale
October 09, 2026
Mixed emotions- shared hard terms but was approached 3-4 times with scenarios outside my established & well communicated terms (higher car payment(s) amount, down payment, service and warranties. Told I 'de times with scenarios outside my established & well communicated terms (higher car payment(s) amount, down payment, service and warranties. Told I 'deserved' a new car and this deal without knowing me or my circumstances when trying to sell me the car- Like my new car and the salesman was kind enough but the experience felt predatory at times and overly aggressive as I had come in to the dealership for only an oil change on my previous car having had another not so great experience during my last oil change with an outside vendor the dealership had allowed in. More
by Tatumjeannine71
October 09, 2026
Okay ? ? Jeremy was great. Very communicative, described exactly what was going on with the car ? Jeremy was great. Very communicative, described exactly what was going on with the car More
by mendieta.jhon
October 09, 2026
Quality service My vehicle was serviced excellently and the staff were very professional. Would recommend the staff were very professional. Would recommend More
by jabezbeckford
October 09, 2026
It was all quick and easy no problems what so ever when it came to negotiating it came to negotiating More
by Harry Martinez
Employees Worked With
October 08, 2026
My vehicle was at the dealership for over a month they could not explain to me why my vehicle was overheating quoted me to replace my engine over 10K but couldn't tell me why I needed to replace the engin could not explain to me why my vehicle was overheating quoted me to replace my engine over 10K but couldn't tell me why I needed to replace the engine. I paid over $500 for my car to be inspected with no answers. The worst experience at a dealership I have ever had. Jeremy didn't return calls I had to send an email to the dealer principal before anyone in service would reach out to me. Terrible customer service all the way around. More
by emilysumlin760
October 07, 2026
Positive. It was a positive experience. I am at work right now and I am not allowed to be on my phone. It was a positive experience. I am at work right now and I am not allowed to be on my phone. More
by sow122165@hotmail.con
October 07, 2026
Positive. It was a positive experience. I am at work right now and I am not allowed to be on my phone. It was a positive experience. I am at work right now and I am not allowed to be on my phone. More
by sow122165@hotmail.con
