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Regal Kia Lakeland
Lakeland, FL
4,880 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,880 reviews
January 13, 2024
I was told it would be a 2 hour appt to change a tire. I reached out after 2 and a half hours to be told that they would send a driver to pick me up. After an additional hour and a half I called back to c I reached out after 2 and a half hours to be told that they would send a driver to pick me up. After an additional hour and a half I called back to check on the driver and was then told that they would be on their way. There was no communication during the appt on ETA being extended More
by RMS215.64.711
Verified Customer
January 13, 2024
Always pleased Should have more than 1 algnment bay. Wait was longer than what I was told. Wait was longer than what I was told. More
by Danielmeadows58
January 13, 2024
Great overall visit. Jeremy worked hard to get me a discount as well due to all the work I was having done. Grateful! Jeremy worked hard to get me a discount as well due to all the work I was having done. Grateful! More
by CJACQUE1
January 13, 2024
There were several recalls I had a long wait they kept me informed the whole time. There were sacks and water informed the whole time. There were sacks and water More
by ROSEJ058
January 13, 2024
Excellent customer service. Very communicative staff. As soon as I entered the office, they greeted me. That made me feel good. Very communicative staff. As soon as I entered the office, they greeted me. That made me feel good. More
by bfrancisco2
January 13, 2024
It was good and informative Done It is always professional and nice to deal with these people professional and nice to deal with these people More
by PURPLEPETALS4429
January 13, 2024
Very happy with my new car since Pablo managed to meet all my expectations with the price and exactly the car I was looking for. I recommend it to 100, it's a tremendous seller! all my expectations with the price and exactly the car I was looking for. I recommend it to 100, it's a tremendous seller! More
by irismariel19
January 13, 2024
?e really appreciated the salesmen we were pleased with their service. They were very pleasant to deal with. their service. They were very pleasant to deal with. More
by heather77tuck
January 12, 2024
Before this service car was brought to repair dashboard lights. Two days later same problem came back. During the last repair I get a printout of repairs needed. On that list was the same thing I paid $400 lights. Two days later same problem came back. During the last repair I get a printout of repairs needed. On that list was the same thing I paid $400.00 to have repaired. I also didn't receive the discount I was promised on the last repair. More
by JOHNHSHAW1938
Employees Worked With
Service repair department
