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Regal Kia Lakeland
Lakeland, FL
5,821 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,860 service reviews
May 23, 2026
6 I think her name was Annelise. She was great. Wasn't pushy. The window guy tried to push me into getting a new windshield and I told him I wasn't interested. The person who changed She was great. Wasn't pushy. The window guy tried to push me into getting a new windshield and I told him I wasn't interested. The person who changed my oil left the plasticc seat cover and floor mat on my car which I felt was poor. They should've cleaned there mess up. Also the service person didn't find my leak in my tire/valve stem and then the next day my tire pressure was low again at 26. They need to take pride in the work and not half way do things. I did really like Annelise but the others im disappointed in More
by kmd1986
Verified CustomerEmployees Worked With
I think her name was Annelise. She was great. Wasn't pushy. The window guy tried to push me into getting a new windshield and I told him I wasn't interested. The person who changed my oil left the plasticc seat cover and floor mat on my car which I felt w
May 22, 2026
The staff was. Very friendly and helpful. I felt very welcome. Felt like the easy button was pressed for me Very friendly and helpful. I felt very welcome. Felt like the easy button was pressed for me More
by ?
May 22, 2026
The staff was. Very friendly and helpful. I felt very welcome. Felt like the easy button was pressed for me Very friendly and helpful. I felt very welcome. Felt like the easy button was pressed for me More
by ?
May 22, 2026
Washer motor was ordered earlier this week , came in and installed with minimum delay Car was left in clean order installed with minimum delay Car was left in clean order More
by idsilverstein3
Employees Worked With
May 21, 2026
Everyone was kind, polite, and welcoming Brooke was professional kind patient and the staff was very polite and made me feel like I was home in a comfortable area professional kind patient and the staff was very polite and made me feel like I was home in a comfortable area More
by Isarivera1968
Employees Worked With
Brooke
May 21, 2026
Very clean dealership, with many amenities. Quality of care is tremendously important and regal Kia meets those qualifications. Quality of care is tremendously important and regal Kia meets those qualifications. More
by Brookewitham
