Regal Kia Lakeland
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I had oil change done on Tuesday and they didn't reset the reminder for the oil and they offer to wash the vehicle and it wasn't done so I has to come back on 10/23/25 so they could correct the problem. the reminder for the oil and they offer to wash the vehicle and it wasn't done so I has to come back on 10/23/25 so they could correct the problem. More
The entire process was seamless and stress free. We are return customers to Regal specifically because Manny has provided 15/10 experience each time! We are return customers to Regal specifically because Manny has provided 15/10 experience each time! More
Honest and helpful, got me out quick and easy. Jorge was very helpful during it all. Jorge was very helpful during it all. More
Misty and the Service Department are fantastic. The sales side, not so much. When I bought my last car last year, there were several issues. Not sure if I would recommend them, but would always rec The sales side, not so much. When I bought my last car last year, there were several issues. Not sure if I would recommend them, but would always recommend the Service Department and Misty! More
Had to wait 20 minutes before we were even acknowledged. The lounge area is going downhill fast.Popcorn has replaced their snack assortment.Finally I was asked to get a 4 wheel alignment which I was pretty s The lounge area is going downhill fast.Popcorn has replaced their snack assortment.Finally I was asked to get a 4 wheel alignment which I was pretty sure I did not need.Losing my faith in Kia. More
It was fine, if it wasn't I would have more to say I call to schedule an oil change, get the oil change, then I get a survey from kia each time, then I get a survey from regal each time. I get trying to reac to schedule an oil change, get the oil change, then I get a survey from kia each time, then I get a survey from regal each time. I get trying to reach some benchmark of quality, but if this is all the more confidence that you have in your personnel and processes somebody isn't paying proper attention..... More
I have brought my Kia Soul here since its purchase. It is clean, comfortable and you are always kept informed of where they are in servicing your vehicle. Staff are pleasant and always willing to fie It is clean, comfortable and you are always kept informed of where they are in servicing your vehicle. Staff are pleasant and always willing to field questions you may have. I will continue to bring my car here! More
Misty is awesome, I usually deal with her because she is professional, polite and honest. The mechanics do a good job most of the time. Pricing is high, not always affordable and their advertising not trust professional, polite and honest. The mechanics do a good job most of the time. Pricing is high, not always affordable and their advertising not trustworthy, I was told they would have a rental or a loaner ready for me when I took my car for service and it was not true. Misty made sure that I had transportation to go to work that day and she explained that they do not have rental or loaners. More
Cody was absolutely amazing! Everyone was super helpful and got me to the prices I want to be at! Love regal Kia!! Everyone was super helpful and got me to the prices I want to be at! Love regal Kia!! More








