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Regal Kia Lakeland

Lakeland, FL

4.6
6,229 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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951 Bartow Rd

Lakeland, FL

33801

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Showing 4,154 service reviews

October 26, 2026

I having been dealing with Regal & Kia for over several decades. I have had nothing but excellent service from purchasing a new vehicle to the service. More

by quenofklas
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Oct 27, 2026 -

Regal Kia Lakeland responded

Thank you for your loyalty and kind words! We are pleased to have you as part of the Regal Kia family for so long. We appreciate your business and look forward to serving you for many more years to come!

October 26, 2026

Wonderful customer service Wonderful customer service, top notch attention to detail, lovely place to work with More

by SCOTTGRAY.FL
Recommend Dealer
Yes
Oct 26, 2026 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

October 26, 2026

This is the first time bringing my car in for service. I actually brought it in because there was a screw in the tire although I had an appointment on Saturday and you guys fix the tire and did all of my More

by CROB65
Recommend Dealer
Yes
Oct 26, 2026 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

October 24, 2026

He was very informative. Very friendly He help me to understand what service they did on my car. More

by annamariaholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont rmr his name
Oct 25, 2026 -

Regal Kia Lakeland responded

Anna, thank you for choosing us! We'll see you next time. Safe travels! - The Regal Kia Team

October 24, 2026

Excellent service however I thought it was gonna be quicker since I was told it would take about an hour an hour and a half took almost 2 1/2 hours More

by juan arcila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Regal Kia Lakeland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2026

The service provided by Manny was great, I am extremely happy with the way I was treated, and car fixed!.. More

by jperez2091
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 24, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Oct 24, 2026 -

Regal Kia Lakeland responded

J, we are happy to hear you are so satisfied with Manny and his services! We appreciate your business, and we hope to see you again at Regal Kia! Safe travels!

October 23, 2026

Very friendly and helpful Always updates you and if any problems I felt that the staff were very knowledgeable with car service More

by Aswinkley50
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Oct 23, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2026

Everything was done in good time and we discussed what else he recommends I'm happy with the work done More

by Aswinkley50
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Oct 23, 2026 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

October 23, 2026

I have not yet scheduled any service for our 2026 KIA Sportage. I still have at least another 3,500 miles before next scheduled service. More

by davehonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie in Sales
Oct 23, 2026 -

Regal Kia Lakeland responded

Hi Dave! Thank you for choosing Regal Kia and for sharing your experience with us! We look forward to seeing you and your 2026 Kia Sportage at your next service.

October 23, 2026

Excellent customer service,Manny did a great job putting me in a new Kia! I will tell my friends about Regal Kia. More

by publix32
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 23, 2026 -

Regal Kia Lakeland responded

We're glad Manny provided excellent customer service and helped you find your new Kia. We appreciate your recommendation of Regal Kia!

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