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Regal Kia Lakeland
Lakeland, FL
5,732 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,804 service reviews
April 16, 2026
Was pleased with Salesperson Chris but I was and still am disappointed with trying to get some work done on the outside my, some body work needs to be done, to my knowledge there's only one person can do thi disappointed with trying to get some work done on the outside my, some body work needs to be done, to my knowledge there's only one person can do this and that's Dustin. Talked to him and he didn't ask my name or make an appointment to get it fixed just bring it up there on the one day that he's there and wait, not pleased with this. Still waiting to get my body work done. Thank you Cynthia Wetmore More
by murphyleesmama
Verified CustomerEmployees Worked With
Chris Charlot 5 stars
April 15, 2026
Excellent as usual. Very helpful and understanding.. Misty always go above and beyond to help Very helpful and understanding.. Misty always go above and beyond to help More
by Ericalrosado
April 15, 2026
My experience with Regal Kia Lakeland was excellent, the customer service, communication, explained additional concerns with my vehicle, and Jeremy was the best!!! customer service, communication, explained additional concerns with my vehicle, and Jeremy was the best!!! More
by lakeeshamitchell
April 15, 2026
I paid for what they said would fix my car. I have taken it back at least 3 times for the same problem but the problem is still not fixed. I do not have faith that your company can fix my car!! I have taken it back at least 3 times for the same problem but the problem is still not fixed. I do not have faith that your company can fix my car!!! More
by cornamae
April 14, 2026
I am very happy with the vehicle and workers. It was difficult at first, learning how to operate different features . It was difficult at first, learning how to operate different features . More
by gcraig06
April 14, 2026
Just amazing Reliable, transparent pricing, and consistently excellent service. A welcoming atmosphere, outstanding customer care and great people! consistently excellent service. A welcoming atmosphere, outstanding customer care and great people! More
by catcmb1963
Employees Worked With
Maleek Sales, Manny Service
April 14, 2026
Very happy. Everyone is very helpful and nice I really liked my K4 but my K5 is much more comfortable to drive and my Salesman Pablo is great Everyone is very helpful and nice I really liked my K4 but my K5 is much more comfortable to drive and my Salesman Pablo is great More
by csmiller590
April 13, 2026
I had to take the car in for an oil change, I was able to call and get scheduled for the same week, on a friday when I know they are super busy, He always works with me. Thank you!; call and get scheduled for the same week, on a friday when I know they are super busy, He always works with me. Thank you!; More
by FINSKICKIT13
Employees Worked With
