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Regal Kia Lakeland
Lakeland, FL
5,509 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,610 service reviews
January 12, 2026
We were told that 3 of our tires are defective and we were told we had to fight with the manufacturer when those were the original tires on the car when we bought it!!! Seems Regal Kia should stand behin were told we had to fight with the manufacturer when those were the original tires on the car when we bought it!!! Seems Regal Kia should stand behind the product they sell. More
by Joan Hillhouse
Verified CustomerEmployees Worked With
Justin
January 09, 2026
I had to go back 3 days in one week waiting on parts than the part was originally bad but Jeremy stayed late twice and made sure they got my car fixed and running. I really appreciate him the part was originally bad but Jeremy stayed late twice and made sure they got my car fixed and running. I really appreciate him More
by FINSKICKIT13
January 09, 2026
Excellent service, very professional, very friendly, helpful, quick turnaround, clean and comfortable reception area. Great service helpful, quick turnaround, clean and comfortable reception area. Great service More
by responder2
Employees Worked With
January 08, 2026
The service department told us repairs that we had already made within a month needed to be replaced. When I told them, they had no great answer. We had the car in a month earlier and told us that already made within a month needed to be replaced. When I told them, they had no great answer. We had the car in a month earlier and told us that belts needed to be replaced. I’m sure that decision was made solely on mileage instead of the issue we took the car in for. A month later when we took the car back in because of a check engine light. We were told that a seal needed to be replaced. Once the seal was replaced, the check engine light came back on at that time. We were told by Jeremy that they didn’t realize the new issue needed to be fixed wasn’t apparent until the check engine light came on, which I told him that light was on when we brought the car in. He acted completely like the light had not already been on. I don’t trust the information provided by the service advisor. After owning eight Kia’s, we have decided never again. Sold the car and bought a different brand. Even after we had traded the car to another dealership, received a call from regal Kia asking us what we wanted to do with our car since it was still on the lot. I feel the service department is completely unaware of the issues going on around them. More
by n3
Employees Worked With
January 07, 2026
Love this place Jorge and his team make this dealership great to come and get your vehicle service great to come and get your vehicle service More
by will1281
