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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,802 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,845 service reviews

May 18, 2026

I always feel welcomed there, and Misty is excellent at what she does. She keeps me updated on what taking place. More

by revmar2
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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May 18, 2026 -

Regal Kia Lakeland responded

Reading your review made us smile. Misty is thrilled to know she helped you feel at ease and kept you informed during your Kia Telluride service. We look forward to welcoming you back.

May 18, 2026

Attentive and fast Staff is attentive, fast, accommodating They made sure I was comfortable, offered water, a ride home if I needed it More

by kmobley11
Recommend Dealer
Yes
Employees Worked With
Misty
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May 18, 2026 -

Regal Kia Lakeland responded

Hi Mobley! We’re so glad you felt well accommodated by our team! Thank you for choosing Regal Kia and for sharing your experience. Safe travels!

May 17, 2026

Always amazing experience. Misty goes above and beyond to satisfy customers. Definitely recommend to friends and family More

by wdiwan
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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May 17, 2026 -

Regal Kia Lakeland responded

Thank you for your kind words. We’re delighted Misty went above and beyond during service on your Kia Telluride. Your recommendation to friends and family means a lot to us.

May 17, 2026

Cole and Isabella were both very helpful and knowledgeable. Very satisfied with the process, purchase of my new Kia. More

by jsmooth900rr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole & Isabella both are amazing 5 stars
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May 17, 2026 -

Regal Kia Lakeland responded

It’s great to hear our team was helpful and knowledgeable as you purchased your new Kia. We’re delighted the process met your expectations. Enjoy every mile in your new Kia.

May 16, 2026

It went very smooth, came in for service but left with a new car everything was simple & quick More

by ashleighstrouse6
Recommend Dealer
Yes
Employees Worked With
Nathen Lynch in Sales And Jonathan in Service
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May 16, 2026 -

Regal Kia Lakeland responded

We’re happy to hear that your Kia Telluride service appointment led to a seamless new car purchase. Thank you for noting how efficient everything felt. We look forward to helping with your Telluride or your next Kia down the road.

May 15, 2026

Lacking in communication. Mis- diagnosis of issues with the vehicle. Which caused a 3 day rental car to go to 3 weeks. $1100 later on the rental for bad diagnosis on the issue More

by jarrodrs1980
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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May 18, 2026 -

Regal Kia Lakeland responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these circumstances. Please feel free to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Felix Mendez - Service Lane Manager - 863-333-4656

May 13, 2026

The staff is always nice and attentive the cleanliness of the area where we can sit and everyone that passes you asks if you need anything More

by ayalaashley.p
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Report | Print
May 13, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear that our attentive team and the clean seating area made your visit comfortable. Misty will be delighted to know you felt so well cared for. Thank you for trusting us with your Kia.

May 10, 2026

The minute i arrived, I was greeted and was explained the process and how long it would take. A moment later I was given an update, and not long after my vehicle was done More

by joevazquez227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2026 -

Regal Kia Lakeland responded

Thanks for noting our friendly greeting, clear process explanation, and timely updates. We’re glad your Kia Sportage service wrapped up quickly. We look forward to assisting you again.

May 09, 2026

This was a smooth process from beginning to end. Thank you for your support during our time there. More

by jokrmn
Recommend Dealer
Yes
Employees Worked With
Jovanni
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May 09, 2026 -

Regal Kia Lakeland responded

It’s great to know that servicing your Chevrolet Trax was straightforward from start to finish. We appreciate you sharing your experience and are here to help whenever you need us again.

May 09, 2026

Awesome place to go for service. Misty was awesome.She really knows her stuff very pleasant. More

by ALDRIDGE64.CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2026 -

Regal Kia Lakeland responded

We’re grateful you chose us for your Kia Sportage service. It’s great to hear Misty’s expertise and pleasant approach made your visit so positive. We look forward to welcoming you back.

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