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Regal Kia Lakeland
Lakeland, FL
5,478 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,582 service reviews
Verified Customer
December 24, 2025
George was great and took care of me in no time. I would definitely recommend George and Kia Service Department to all my friends. I would definitely recommend George and Kia Service Department to all my friends. More
by erod2157
December 23, 2025
Took my vehicle in because of a check engine light. They said it was a fuel pump that needed replaced. 2 days later after receiving my vehicle the light came back on with the same code as when i took i They said it was a fuel pump that needed replaced. 2 days later after receiving my vehicle the light came back on with the same code as when i took it in. I went and bought a new gas cap because it was missing the 2 spring-loaded valves and it fixed the problem. They didn't actually do an inspection on my vehicle like it showed on the paperwork I got, otherwise they would've caught the actual problem. More
by zrichards2004
December 20, 2025
Had the best experience at Regal Kia in Lakeland. Was immediately approached and the car I was interested was already out on the lot waiting for me to test drive. The customer service was great! Defi Was immediately approached and the car I was interested was already out on the lot waiting for me to test drive. The customer service was great! Definitely recommend if you’re in the car buying business! More
by makenziebrooke99
Employees Worked With
December 19, 2025
I LOVE Regal KIA. .. I feel like family when I'm there. Everybody at that location knows My family and I by name, as well as, I feel that I'm offered the very best deal .. I feel like family when I'm there. Everybody at that location knows My family and I by name, as well as, I feel that I'm offered the very best deals and service when I visit there?? More
by SMITHBETTY638
December 19, 2025
Outstanding Service! !! I Always receive the Best of Care and consideration whenever I come to get the car serviced. !! I Always receive the Best of Care and consideration whenever I come to get the car serviced. More
by SMITHBETTY638
December 19, 2025
Excellent,great customer service would recommend the service to anyone Received my vehicle quick and wash . My service advisor texted me when vehicle was done service to anyone Received my vehicle quick and wash . My service advisor texted me when vehicle was done More
by Anrod1953@hotmail.com
December 19, 2025
It was good , everyone is very friendly and helpful! They greet you with a smile and always available to answer any question you have ! They greet you with a smile and always available to answer any question you have ! More
by diazmary
December 19, 2025
Misty is always helpful and nice she definitely knows what she is doing every time I go in. Overall service is excellent and staff is very friendly! what she is doing every time I go in. Overall service is excellent and staff is very friendly! More
by itzelmiranda100
Employees Worked With
December 18, 2025
Excellent and friendly customer service. The required work was done well and in a timely manner. The required work was done well and in a timely manner. More
by ALGUERR1234
Employees Worked With
