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Regal Kia Lakeland
Lakeland, FL
5,845 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,880 service reviews
June 03, 2026
Great experience and excellent customer service. My only concern is me setting an appointment at 2:15. However, my car did not get serviced until about 4 o’clock. My only concern is me setting an appointment at 2:15. However, my car did not get serviced until about 4 o’clock. More
by Trevor
Verified CustomerEmployees Worked With
Anneliese
June 03, 2026
I had an excellent experience from start to finish. A special thank you to Misty for her outstanding customer service. She was friendly, knowledgeable, and kept me informed throughout the entire proces A special thank you to Misty for her outstanding customer service. She was friendly, knowledgeable, and kept me informed throughout the entire process. Misty made everything easy and stress-free. More
by kalab.wilson
Employees Worked With
June 02, 2026
Amazing It we a good experience It was OK good customer service great experience nice people service great experience nice people More
by abuggy4586
June 02, 2026
Misty is very knowledgeable of the cars that come through. She always has a wonderful personality through. She always has a wonderful personality More
by Shannon Steward
June 01, 2026
Manny helped me with what I need done for my car service you guys are the best cant pay me to go any other place for service you guys are the best cant pay me to go any other place for service More
by cmelinda1995
May 31, 2026
Great experience. Manny was great. Manny was knowledgeable and very helpful. Recalls were handled well and service was completed as planned. Manny was great. Manny was knowledgeable and very helpful. Recalls were handled well and service was completed as planned. More
by DORIANSHEPPARD
Employees Worked With
Manny
May 31, 2026
Always a great experience no wait time. Timely updates Workers are friendly. Communication with s always good Timely updates Workers are friendly. Communication with s always good More
by dhaynes111
May 30, 2026
Very kind They talked with me told me what they did to my car I had a hard time walking help me to my car car I had a hard time walking help me to my car More
by virginiakey40
May 30, 2026
Kia is one amazing place where they are really great people who can help you with a car Justin Callahan is a very good person love his personality and very good when it comes to good customer service ?? people who can help you with a car Justin Callahan is a very good person love his personality and very good when it comes to good customer service ??. More
by lulachatman
May 30, 2026
I liked the tv in the waiting room although you were out of snacks. The bathroom was clean..a plus. It was just a oil change so I expected it to go quickly..the timing was a little longer than i had hope f of snacks. The bathroom was clean..a plus. It was just a oil change so I expected it to go quickly..the timing was a little longer than i had hope for. The rep was nice # More
by Gina
Employees Worked With
