Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,592 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership
View Awards

1025 Bartow Rd

Lakeland, FL

33801

Directions

By Type

Showing 3,692 service reviews

February 16, 2026

Got my oil changed and fillers checked, but when i looked my self i saw a cigarette butt right where they check my air filter. More

by CHRISTINASTILES405
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Report | Print
Feb 17, 2026 -

Regal Kia Lakeland responded

Christina, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 16, 2026

Very pleasant experience. Jorge was very accommodating and kept me updated on the progress of service More

by kdgil86
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez, Jorge Benitez
Report | Print
Feb 17, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your feedback! It's great to know that Jorge kept you well-informed throughout the process here at Regal Kia. See you next time!

February 16, 2026

Very pleasant experience. Jorge was very accommodating and kept me updated on the progress of service More

by kdgil86
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez, Jorge Benitez
Report | Print
Feb 17, 2026 -

Regal Kia Lakeland responded

We’re so happy to hear you had a pleasant experience with Jorge and our team! Thank you for choosing Regal Kia and for sharing your support. See you next time!

February 16, 2026

Excellent servicio Un servicio excelencia Excelente Un sitio calidad Gente muy amable un servicio calidad More

by yaya_morales12
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Report | Print
Feb 17, 2026 -

Regal Kia Lakeland responded

Gracias por sus amables palabras! Estamos felices de saber que nuestro equipo en Regal Kia le ofreció un servicio de calidad.

February 16, 2026

It was amazing They were very professional understanding and fast I would recommend them to anyone More

by suzi.que
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Feb 17, 2026 -

Regal Kia Lakeland responded

Thank you for the fantastic feedback about your recent visit here at Regal Kia! We appreciate your business and hope to see you again next time!

February 16, 2026

Very pleasant experience. Jorge was very accommodating and kept me updated on the progress of service More

by kdgil86
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez, Jorge Benitez
Report | Print
Feb 17, 2026 -

Regal Kia Lakeland responded

We're glad you had a pleasant experience with Jorge! We’ll pass along your kind words, and we hope to see you again at Regal Kia! Safe travels!

February 15, 2026

Needs to QC their oil changes. Found a leak coming from where the oil filter sits. It’s a slow leak so it wasn’t noticed. Also, mechanic didn’t replace all the bolts that to the oi More

by sergioromero405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

Regal Kia Lakeland responded

Sergio, we regret to hear about these concerns and appreciate your feedback. Please contact me so we can address these concerns directly. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

February 15, 2026

Great. Questions always answered. Open communication. Assisted with rental needs. Always welcoming and available to help when needed. More

by TONYTEDESCO1981
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Report | Print
Feb 15, 2026 -

Regal Kia Lakeland responded

Justin and our service team are thrilled to hear your questions were answered, communication stayed clear, and your rental needs were handled smoothly. Thank you for trusting us with your Kia Sorento. We appreciate your kind feedback.

February 14, 2026

Okay Okay Jonathan was great Muy bien por el servicios Estupendo? Todo? estùvo muy bien More

by ELMARAVILLOSOPR
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Report | Print
Feb 14, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know Jonathan took great care of your Kia Seltos service. We’re glad everything met your needs. Thank you for sharing, and we look forward to assisting you again.

February 14, 2026

Always to notch service. Great service, great people from everybody that works there anytime we visit. More

by JR2019
Recommend Dealer
Yes
Employees Worked With
Anneliese
Report | Print
Feb 15, 2026 -

Regal Kia Lakeland responded

Hi JR! We're so glad to read this feedback about our team! Thank you for choosing Regal Kia and for sharing your five-star reviews! We look forward to the next time we can help you!

1
2
...
370