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Regal Kia Lakeland
Lakeland, FL
5,583 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,683 service reviews
February 14, 2026
Okay Okay Jonathan was great Muy bien por el servicios Estupendo? Todo? estùvo muy bien Estupendo? Todo? estùvo muy bien More
by ELMARAVILLOSOPR
Verified Customer
February 13, 2026
Very welcoming, Misty is ALWAYS attentive and just all around amazing. She explains everything throughly and makes sure my time at the dealership for services is comfortable and I'm it within my window. around amazing. She explains everything throughly and makes sure my time at the dealership for services is comfortable and I'm it within my window. More
by gomes_victoria91
February 13, 2026
they taking care of you . . ms misty is the employee it comes for customers . she taking my ride back home and bring me back to get my and mr jody the driver is a great driver . ms misty is the employee it comes for customers . she taking my ride back home and bring me back to get my and mr jody the driver is a great driver im feel safety and comfortable his driving i gave them both 5 and the whole crew at the garage department and thank you More
by janecaser
February 12, 2026
Service great, but wait time was too long. Got there at 4pm and didn't leave until almost 5:30pm. Had 1 tire replaced. Got there at 4pm and didn't leave until almost 5:30pm. Had 1 tire replaced. More
by schultzjamesa
February 12, 2026
This dealership has excellent customer service from every employee that I encountered. Very courteous, kind and helpful. employee that I encountered. Very courteous, kind and helpful. More
by tcolvin911
February 12, 2026
Andrew did great Who ever vacuumed my vehicle did a very bad job they only vacuumed the front and first row they did nothing in the last row very disappointed in that bad job they only vacuumed the front and first row they did nothing in the last row very disappointed in that More
by ramirez.m216
Employees Worked With
Andrew but he did great
Who ever vacuumed my vehicle did a very bad job they only vacuumed the front and first row they did nothing in the last row
February 11, 2026
Work was done in timely fashion everyone was great Misty was great ar explaining to me the work being done,thank u was great ar explaining to me the work being done,thank u More
by skunksrule
February 11, 2026
Fresh, sales was patient and very helpful when choosing my new SUV. Jayden, finance was helpful and very informative. Great experience overall! my new SUV. Jayden, finance was helpful and very informative. Great experience overall! More
by melissasims11
February 11, 2026
Clean great customer service. The wait time is that bad, depending on the service. Satisfied The wait time is that bad, depending on the service. Satisfied More
by flaco1181
