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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,717 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,796 service reviews

April 13, 2026

I had to take the car in for an oil change, I was able to call and get scheduled for the same week, on a friday when I know they are super busy, He always works with me. Thank you!; More

by FINSKICKIT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Regal Kia Lakeland responded

We’re honored by your kind feedback and repeated business! Thank you from all of us at Regal Kia. See you next time!

April 13, 2026

Great He did a great job and I would definitely recommend to my friends and family More

by ediaz1216
Recommend Dealer
Yes
Employees Worked With
Brayden
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Apr 13, 2026 -

Regal Kia Lakeland responded

We’re grateful for your recommendation and glad our team took great care of your Kia. Thank you!

April 11, 2026

Alex was very easy to work with and kept me informed about explained everything they did to my car. More

by Tanyandken
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 11, 2026 -

Regal Kia Lakeland responded

Clear communication is key, and it’s wonderful to hear our team kept you informed during your Kia Sorento service. We’re glad the process felt straightforward and comfortable. Thank you for trusting us with your vehicle.

April 11, 2026

Good experience made it easy no complaints. Very easy transaction. They kept their word the entire time More

by jonathanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chayton Wodecki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie rice
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Apr 11, 2026 -

Regal Kia Lakeland responded

We’re pleased your service visit for the Honda Pilot was seamless and straightforward. Thank you for trusting us and we look forward to helping you again.

April 11, 2026

Our experience with here was terrible, he is does not treat us well at all. And the car was not fixed properly. More

by abruny22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Regal Kia Lakeland responded

Thank you for reaching out. I'm sorry to hear that your experience did not meet expectations, and would like the opportunity to discuss these concerns with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Felix Mendez - Service Lane Manager - 863-333-4656

April 09, 2026

Visit had fast service and woman that worked with me was great. She went over and beyond to help me. More

by davenewalker22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Regal Kia Lakeland responded

Misty and our team appreciate your feedback. We’re glad the service was quick and that Misty went the extra mile to help with your Kia Forte. If you need anything else, please let us know.

April 09, 2026

Everyone at this Kia location is absolutely wonderful. They are friendly and professional. The inside is always clean and welcoming. More

by virginiaborne
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Regal Kia Lakeland responded

Thank you for recognizing the friendly, professional care you received for your Kia Seltos. We’re glad the facility felt clean and welcoming throughout your visit. We look forward to helping you again.

April 09, 2026

I needed a new engine. I had brought the car and had it for 3 weeks and I started having issues. I found out there was a recall on the engine. Thankfully they did the right More

by twelveoclocksumwear
Recommend Dealer
Yes
Employees Worked With
Can remember her name. It started with an A
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Apr 09, 2026 -

Regal Kia Lakeland responded

It sounds like you had quite the rollercoaster, but we’re glad we could resolve it in the end! Thanks for choosing Regal Kia and for sharing your feedback. Enjoy the ride!

April 08, 2026

Through service, good shuttle driver The service department responded to any of my inquiries, & preventive, & recall maintenance repaired. More

by snugsno1
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Apr 09, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia and sharing your review! We’re glad our team could assist with your inquiries and maintenance needs. See you next time!

April 08, 2026

Always courteous service Pleasant atmosphere and reliable work on my car. Am a long time customer of Regal Chevrolet and kia. More

by halliejeanw
Recommend Dealer
Yes
Employees Worked With
Manny
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Apr 09, 2026 -

Regal Kia Lakeland responded

Thank you for your review and for choosing Regal Kia and Regal Chevrolet. We truly value your loyalty and look forward to serving you for many more miles to come!

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