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Regal Kia Lakeland

Lakeland, FL

4.5
6,096 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,057 service reviews

September 10, 2026

Very polite and such a gentleman Very professional and well spoken He made sure my experience was good More

by bvaldez0916
Recommend Dealer
Yes
Employees Worked With
Delvin
September 10, 2026

Dealing with Delvin this visit was a great experience, he communicated very well keeping me informed with what was going on with the recall on my car he treated me like I was a priority he made my visit ver More

by kimtaylor0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delvin
Sep 10, 2026 -

Regal Kia Lakeland responded

Transparent communication is at the heart of how our service department operates. Knowing that you felt prioritized and stress-free during the recall service on your Kia Telluride means a great deal to us.

September 08, 2026

Misty always takes care of me. Getting service done here is always a pleasant experience More

by shanberrii
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Sep 08, 2026 -

Regal Kia Lakeland responded

Knowing that Misty always takes care of you and that our service is consistently a pleasant experience means a lot to our service team. Thank you for trusting us with your Kia Seltos.

September 08, 2026

Everyone is always on point when I get service at Regal. Manny was a great service More

by LISAKIRBY912
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 08, 2026 -

Regal Kia Lakeland responded

Knowing you find our service consistently reliable when you bring in your Kia Sportage is rewarding. Your kind words about our team and recognition of our service associate mean a lot to our service department.

September 08, 2026

Justin is by far the best edition to the Kia service dept. would recommend him. More

by PAULZX10R
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Regal Kia Lakeland responded

Hi Paul! Thank you for leaving us this five-star review and for your kind words about Justin from our service team at Regal Kia!. We'll see you next time!

September 06, 2026

Jeremy is amazing. He is always in contact with the clients and communicate effectively with them to avoid any confusion. He is also very professional. His Customer Rep More

by eliezer.ortiz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Regal Kia Lakeland responded

Your Kia Sportage is in great hands. Knowing Jeremy’s clear, consistent updates and professionalism made a difference means a lot to our service team. Thank you for the five-star rating.

September 06, 2026

Quick and thorough service. Very pleasant people, very helpful. Job done quicker than I expected. More

by jdieguez
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez, Jonathan Benitez
Sep 06, 2026 -

Regal Kia Lakeland responded

Knowing you found our service both efficient and detailed means a lot to our team. We’re glad the service on your Seltos wrapped up faster than you expected.

September 06, 2026

As always, good service at reasonable rates and very knowledgeable advisor that guide you in making choices. More

by jdieguez
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Sep 06, 2026 -

Regal Kia Lakeland responded

Knowing our service continues to meet your expectations and that our advisor guided you through your choices is rewarding. Your praise of our team’s expertise and reasonable rates means a great deal to us.

September 05, 2026

I was very impressed with Misty and her follow up with me. The service was great and love my Telleride More

by tom.myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Regal Kia Lakeland responded

We’re glad to hear the service on your Kia Telluride went smoothly and that Misty’s attentive follow-up kept you informed. Knowing you love your Telluride means a lot to our service department.

September 05, 2026

Did not fix the problem and I am back again car is not Starting No read above More

by Tony & karen
Recommend Dealer
No
Employees Worked With
Technician
1
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