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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,691 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,775 service reviews

March 27, 2026

An amazing dealership. I’m a first time buyer at this dealership and will return. Treated me with respect and gave me a great deal. More

by jtwhiteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Russos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us for your first Kia purchase. We’re glad you felt respected and enjoyed the terms on your EV6. We appreciate your trust and look forward to welcoming you back.

March 26, 2026

Very accommodating They were patient and answered all our questions Appreciated that there was no high pressure sales pitch More

by Gstewart20
Recommend Dealer
Yes
Employees Worked With
Braden
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Mar 27, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know our team could be accommodating and patient while answering all your questions. We’re happy you felt comfortable without any pressure. Thank you for trusting us with your Kia Sportage service.

March 26, 2026

Every one was so nice so kind so patient and so helpful I will recommend everyone I know to take a test drive and see for themselves.. Wonderful product and wonderful people.. More

by fischbachss
Recommend Dealer
Yes
Employees Worked With
Brooke Deane
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Mar 26, 2026 -

Regal Kia Lakeland responded

Our team was glad to assist with your Kia Seltos service and make you feel welcomed. We appreciate you spreading the word and inviting friends to explore a Kia Seltos for themselves.

March 26, 2026

Excellent staff and service! I will continue to do business with regal. Happy with Regal! More

by Chrissywilliams1981
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Mar 26, 2026 -

Regal Kia Lakeland responded

We’re thrilled to learn Jeremy and the team delivered outstanding service for your Kia. Your continued business means a lot to us. We look forward to helping you again.

March 24, 2026

They were attentive and answered all my questions. Made the buying experience great. Very good service. More

by ABBY Wheeler
Recommend Dealer
Yes
Employees Worked With
Adriane Morales
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Mar 24, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear we could address your questions and make the Kia Seltos purchase enjoyable. Thank you for sharing your experience; we look forward to working with you again.

March 24, 2026

I was aggravated that I had to come 3 times for the same issue I was disappointed i broke down 3 times until the issue was fixed. I didn't feel comfortable driving my car and the loaner was worse from Hertz More

by THOMPKINSNIKKI
Recommend Dealer
No
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Mar 25, 2026 -

Regal Kia Lakeland responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these circumstances. Your feedback is appreciated and I encourage you to contact me directly if there are any outstanding concerns that we can address for you. Respectfully, Felix Mendez - Service Lane Manager - 863-333-4656

March 24, 2026

I love Lakeland Kia they are the best dealershipthat I have also gone to. And Jonathanin the service department is my go to person he is the best has always providedme and my family everything that we hav More

by clownmary25
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Mar 24, 2026 -

Regal Kia Lakeland responded

Thanks for the five-star review! We’re delighted that Jonathan and our service team have become your go-to for your Kia Forte, providing updates and support for your family. We look forward to assisting you again.

March 24, 2026

Very helpful and nice Had a smile and greet us with kindness Made sure we were in and out More

by clownmary25
Recommend Dealer
Yes
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Mar 24, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know our team greeted you warmly and made sure your Kia Forte service was quick and smooth. Thank you for the five-star rating and we look forward to helping you again.

March 24, 2026

Very helpful and always making sure we get what our vehicle needs He always has a smile on his face & greets us with kindness More

by clownmary25
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Mar 24, 2026 -

Regal Kia Lakeland responded

We’re thrilled Jonathan could assist you and ensure your Kia Sorento received exactly what it needed. It’s great to know his friendly greeting and positive attitude made your visit more pleasant.

March 23, 2026

Misty is a wonderful person and has awesome customer service. She's very attentive and compassionate More

by Shannon Steward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Regal Kia Lakeland responded

Thank you for noting Misty’s attentive and compassionate service during your Kia Telluride visit. We’re delighted she could provide the care you deserved and we look forward to supporting you on future maintenance visits.

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