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Regal Kia Lakeland
Lakeland, FL
5,969 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,963 service reviews
July 22, 2026
Great customer service! Quick and easy. Jonathan was amazing! Explained everything in detail. Had my car in and out. A very thorough experience. Quick and easy. Jonathan was amazing! Explained everything in detail. Had my car in and out. A very thorough experience. More
by rinag45
Verified Customer
July 21, 2026
Great experience, however they did not fill my washer fluid and with the tire rotation did not check air in tires. All were below 30. Just need to tighten up the service. Thanks fluid and with the tire rotation did not check air in tires. All were below 30. Just need to tighten up the service. Thanks More
by Jamesjimphillips
July 21, 2026
By far the best service department Jeff Solo runs A tight ship and the service writers are so kind ship and the service writers are so kind More
by usmcrrvnv2
July 21, 2026
Best dang service facility I've ever been to thanks to service manager Jeff Solo service manager Jeff Solo More
by usmcrrvnv2
July 16, 2026
Very friendly and helpful. Misty is great. I would recommend to family and friends and tell them to ask for Misty. Misty is great. I would recommend to family and friends and tell them to ask for Misty. More
by shellyricketson
July 16, 2026
Very quick and professional Justin was precise and very friendly. I went in and out the dealership in a Matter of 30min the fastest time friendly. I went in and out the dealership in a Matter of 30min the fastest time More
by ilianell.melendez85
July 16, 2026
The Regal Kia is an outstanding. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. More
by warren.nash
Employees Worked With
Other Employees :
Cesar 5stars
July 15, 2026
Great customer service and quick up to date information on my vehicle via text. And how much time vehicle would take to complete service. Very pleased with the service provided. I would recommend RegalKia on my vehicle via text. And how much time vehicle would take to complete service. Very pleased with the service provided. I would recommend RegalKia of Lakeland service to anyone.I’m please with results rendered on my vehicle via text. More
by Anrod1953
Employees Worked With
July 15, 2026
Asked me if i would like the car washed after, I said yes and it definitely was not washed. and it definitely was not washed. More
by Jabholt30
July 15, 2026
Jonathan was very helpful from the time I got out of my car . He explained things that needed fixing to were I could understand. car . He explained things that needed fixing to were I could understand. More
by latisaanderson
