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Regal Kia Lakeland

Lakeland, FL

4.5
5,959 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,957 service reviews

July 15, 2026

Great customer service and quick up to date information on my vehicle via text. And how much time vehicle would take to complete service. Very pleased with the service provided. I would recommend RegalKia More

by Anrod1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2026

Asked me if i would like the car washed after, I said yes and it definitely was not washed. More

by Jabholt30
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
July 15, 2026

Jonathan was very helpful from the time I got out of my car . He explained things that needed fixing to were I could understand. More

by latisaanderson
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Jul 15, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Jonathan. It’s wonderful to hear that the repair explanations were clear and helpful. We appreciate you trusting us with your Kia Sorento and look forward to assisting you again.

July 15, 2026

He is awesome and he knows how to treat has customers. He was very very knowledgeable. More

by ALDRIDGE64.CA
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 15, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear our service advisor treated you so well and shared their expertise during your Kia Sportage visit. Thank you for the five-star rating and for highlighting the attentive support you received. We look forward to assisting you again.

July 15, 2026

We were treated professionally and given the time we needed to pick out what we wanted. More

by ellengschultz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Estrada
Jul 15, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know you felt our team provided professional guidance and the time needed to make the right choice. Thank you for trusting us with your Nissan Pathfinder. We look forward to being here for your future service visits.

July 11, 2026

I recently purchased a vehicle with Manny, and it started giving me issues. Manny went way above and beyond and helped me get into a different vehicle for the same payment as the previous one. Manny didn't h More

by JAMES.VOGELPOHL92
Recommend Dealer
Yes
Employees Worked With
Manny!!
Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for your five-star feedback. We’re happy our team could resolve the issue and arrange a replacement Kia with the same payment. We appreciate your trust and look forward to supporting you moving forward.

July 11, 2026

Friendly and helpful Jeremy always makes good recommendations and checks in to make sure I'm comfortable while I wait More

by erickahaag
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for highlighting Jeremy’s helpful recommendations and attentiveness. We’re glad you felt comfortable during your visit. We appreciate you choosing us for your Kia service.

July 11, 2026

Professional, good communication, efficient They kept me well advised and did a good job with the repairs More

by mfmcc2003
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for highlighting our communication and efficiency during your Kia service. We’re pleased our team kept you informed and delivered quality repairs. We appreciate your five-star rating and look forward to assisting with your Kia in the future.

July 11, 2026

Great experience. Misty and Rey both attended me and took care of everything. Most of the people I know from years with you guys, have been the best so far More

by blzayas
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Jul 11, 2026 -

Regal Kia Lakeland responded

Thank you for trusting us with your Kia K5 service. We’re delighted that Misty handled everything to your satisfaction. Your loyalty over the years means a lot and we look forward to assisting you again.

July 10, 2026

It was an easy process with plenty of people to help me out. They called me when my car was finished and I came and picked it up More

by btowngolfin
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Callahan
Jul 10, 2026 -

Regal Kia Lakeland responded

We’re happy the service process was seamless and our team could assist you promptly. Justin will be glad to hear you felt well informed throughout. Thanks for sharing your experience and we look forward to servicing your Kia again.

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