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Regal Kia Lakeland
Lakeland, FL
5,812 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,853 service reviews
May 21, 2026
Everyone was kind, polite, and welcoming Brooke was professional kind patient and the staff was very polite and made me feel like I was home in a comfortable area professional kind patient and the staff was very polite and made me feel like I was home in a comfortable area More
by Isarivera1968
Verified CustomerEmployees Worked With
Brooke
May 21, 2026
Very clean dealership, with many amenities. Quality of care is tremendously important and regal Kia meets those qualifications. Quality of care is tremendously important and regal Kia meets those qualifications. More
by Brookewitham
May 21, 2026
Very friendly and knowledgeable. Always communicating with me on the status of my vehicle. Offered me a car wash Always communicating with me on the status of my vehicle. Offered me a car wash More
by kymbrat75
Employees Worked With
May 21, 2026
She very sweet great customer service thank you Misty Osborne Thank You so much Misty Osborne Osborne Thank You so much Misty Osborne More
by Bernell18
May 20, 2026
Very welcomed and dynamic. Manny makes me (customer) feel very very confident. He makes you comfortable so you can't go anywhere else if you have a problem even I live one hour Manny makes me (customer) feel very very confident. He makes you comfortable so you can't go anywhere else if you have a problem even I live one hour away I definitely will prefer to make that trip???? More
by GILIANE1227
Employees Worked With
Manny
May 20, 2026
The service agent spoke with me about why I was there , put down a mat on the floor and plastic on the seat and away went my car to be repaired all within ten minutes . We waited in the waiting room which put down a mat on the floor and plastic on the seat and away went my car to be repaired all within ten minutes . We waited in the waiting room which was very clean ( with a woman attendant constantly cleaning the room ) very impressive We had the opportunity to speak with Chris ( in sales ) to speak about a newer vehicle, he was extremely patient and helpful although we did not buy a new car at this time. More
by idsilverstein3
May 18, 2026
I always feel welcomed there, and Misty is excellent at what she does. She keeps me updated on what taking place. what she does. She keeps me updated on what taking place. More
by revmar2
