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Regal Kia Lakeland
Lakeland, FL
6,256 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,172 service reviews
November 12, 2026
Service here has been very honest and professional Service here has been very honest and professional. Misty has always been timely with information and patient in explaining all information. Service here has been very honest and professional. Misty has always been timely with information and patient in explaining all information. More
by christopher.danvers
Verified Customer
November 11, 2026
Your new facility is beautiful. The customer service was AWESOME. This includes the man who greeted me and opened my door, Jorge B. who managed my service, and the cashier (Kimberly The customer service was AWESOME. This includes the man who greeted me and opened my door, Jorge B. who managed my service, and the cashier (Kimberly B.). Everyone was friendly, courteous, and helpful. I appreciate the respect and feeling like I was a valued customer . More
by cadiacows
November 10, 2026
Good customer service, fast check-in/check-out, car ride home is a plus. I would have given 5 to the overall experience had I been told the service was covered under warranty from the getgo home is a plus. I would have given 5 to the overall experience had I been told the service was covered under warranty from the getgo More
by marisbs2000
Employees Worked With
Manny
November 10, 2026
My salesman was great and the people were very friendly as always. The atmosphere I love it. as always. The atmosphere I love it. More
by specialk2607
November 10, 2026
A great place, staff very courteous and knowledgeable. Job well done. Will recommend to others. Job well done. Will recommend to others. More
by yarisel21urriola
Employees Worked With
November 07, 2026
I had a great experience with Regal Kia’s service department! The staff was friendly, professional, and helpful throughout the process. They made sure my vehicle received the attention it needed and department! The staff was friendly, professional, and helpful throughout the process. They made sure my vehicle received the attention it needed and answered my questions. I appreciate their customer service and dedication to keeping customers satisfied. More
by MJZAMORA65233
Employees Worked With
November 07, 2026
Manny was great to work with. I could tell he really wanted to help me get the repairs needed for my vehicle and went above and beyond to help me. I could tell he really wanted to help me get the repairs needed for my vehicle and went above and beyond to help me. More
by jglass1118
Employees Worked With
Manny
November 06, 2026
Great staff. They were all very willing to help and explain anything. Very happy with everyone. They were all very willing to help and explain anything. Very happy with everyone. More
by adriana.gutierrez1
Employees Worked With
