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Regal Kia Lakeland
Lakeland, FL
5,549 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,650 service reviews
January 31, 2026
Available appointments are usually there and convenient for my schedule. Work is usually done in a timely fashion. Staff is friendly. The only thing that is a drawback is the constant feeling of the upsell for my schedule. Work is usually done in a timely fashion. Staff is friendly. The only thing that is a drawback is the constant feeling of the upsell, by both dealership, staff and affiliate vendors More
by joannacollinsrn
Verified Customer
January 31, 2026
Available appointments are usually there and convenient for my schedule. Work is usually done in a timely fashion. Staff is friendly. The only thing that is a drawback is the constant feeling of the upsell for my schedule. Work is usually done in a timely fashion. Staff is friendly. The only thing that is a drawback is the constant feeling of the upsell, by both dealership, staff and affiliate vendors More
by joannacollinsrn
January 30, 2026
The experience was really good. The salesperson was professional. I enjoyed speaking with him. He was knowledgeable of the vehicle . The down payment was easy payments are easy rega The salesperson was professional. I enjoyed speaking with him. He was knowledgeable of the vehicle . The down payment was easy payments are easy regal Kia made it easy. More
by c.6062
January 30, 2026
Great dealership. Very attentive. Pablo was great and jayden was great as well. They have already set up.my first service appointment. Very attentive. Pablo was great and jayden was great as well. They have already set up.my first service appointment. More
by lettadawn65
January 30, 2026
Amazing Amazing Pablo and jonathan are the best Amazing Pablo and jonathan are the best , i will definitely come back Pablo and jonathan are the best , i will definitely come back More
by a.rivera20
January 29, 2026
It's been very frustrating with the recalls on this vehicle and Missy has made it bearable. She's very customer service-oriented and I like dealing with her very much. vehicle and Missy has made it bearable. She's very customer service-oriented and I like dealing with her very much. More
by ckspencer3
January 29, 2026
Everything was great until we got in the finance room and our payments went up an extra hundred dollars because he added a maintenance package that we did not know we were having to get the financing part is our payments went up an extra hundred dollars because he added a maintenance package that we did not know we were having to get the financing part is a little shady but the salesman was awesome More
by kysergreg
Employees Worked With
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