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Regal Kia Lakeland

Lakeland, FL

4.5
5,650 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,742 service reviews

March 08, 2026

I don’t have no comment about Kia service department. Mr Manny kept me updated with all information about my car More

by DELONELSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2026 -

Regal Kia Lakeland responded

Thank you for the five star review. We’re glad Manny kept you informed during your Kia Soul service.

March 07, 2026

Very helpful and professional. Jeremy Mahr delivered exceptional service at the dealership. He was professional, transparent about repairs, and ensured my car ran perfectly More

by my2sonz9
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Mar 08, 2026 -

Regal Kia Lakeland responded

We’re grateful you highlighted Jeremy’s clear explanations and thorough care during your Kia service. It’s rewarding to hear your Sportage is running smoothly after the repairs. We look forward to supporting your future maintenance needs.

March 06, 2026

Dealership was very patient with me and meleke made sure to get me in the exact car I wanted including the color and all. Jayden was super nice and fast with the financing paperwork overall good service More

by viaxmimi
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
Mar 06, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us for your Kia K5 purchase. We’re glad our team helped you find the exact color and made the financing process smooth. Enjoy your new Kia K5, and we look forward to your next visit.

March 06, 2026

They all worked so I could get the best deal and get my Kia telluride 2027 More

by luperfinaf
Recommend Dealer
Yes
Employees Worked With
Félix
Mar 06, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star review. We’re thrilled our team could help you secure a great deal on your 2027 Kia Telluride. Enjoy the drive!

March 06, 2026

They are friendly, courteous answers all your questions always calls you back when they say they try to help you solve your problem More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Regal Kia Lakeland responded

Thank you for highlighting our team’s friendly, courteous service and reliable callbacks. We’re glad we could help address your Nissan Altima’s needs. We appreciate your 5-star rating and look forward to assisting you again.

March 05, 2026

Each time I have needed service everyone has just been helpful even to your driver who takes care of people who need a ride It's just a pleasant experience thank you More

by YVONNEBRIGHTSPOT
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Mar 05, 2026 -

Regal Kia Lakeland responded

We appreciate you highlighting our service team’s efforts and are glad Jeremy and the rest of the team could make your Kia Soul visits enjoyable. Thank you for trusting us and for mentioning our ride service; we look forward to serving you again.

March 05, 2026

overall visit was great, very accommodating Misty is always the best. The overall visit was great, very accommodating Misty is always the best. More

by wilkersoncharyse
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Mar 06, 2026 -

Regal Kia Lakeland responded

We’re delighted to hear your Kia Telluride service visit went smoothly. Misty will be happy to know she made you feel so accommodated. Thank you for trusting us with your Telluride.

March 04, 2026

Misty very nice person very efficient very professional 1 to 20 she 10 plus the best More

by lucinia.santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Regal Kia Lakeland responded

Thank you for the five star rating. We’re glad Misty provided efficient and professional service for your Honda. We appreciate your trust and look forward to assisting you again.

March 03, 2026

Excellent Very helpful and understanding Really nice staff i feel welcomed I would recommend this dealership More

by wendyalavez
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 03, 2026 -

Regal Kia Lakeland responded

Hi Wendy! Thank you for the kind words! We are glad you had a helpful and welcoming experience with our team. Your recommendation means a lot to us. See you next time at Regal Kia!

March 03, 2026

Was very easy and Brayden was very knowledgeable I knew what kind of car I wanted to buy, but Brayden knew everything about it More

by Sidwell.holly
Recommend Dealer
Yes
Employees Worked With
Brayden
Mar 03, 2026 -

Regal Kia Lakeland responded

Thank you for letting us know the purchase process was straightforward and that our team’s expertise made a difference. We appreciate your business and hope you enjoy your Kia.

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