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Regal Kia Lakeland
Lakeland, FL
5,655 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,747 service reviews
March 12, 2026
Like always excelente. Service is excellent, they keep you up dated of what's going on with your car , excelent lobby with great coffee machine and also popcorn. Service is excellent, they keep you up dated of what's going on with your car , excelent lobby with great coffee machine and also popcorn. More
by soniabetancourt
Verified Customer
March 11, 2026
Na Dealership. is very accessible and easy to find. Service was done quickly and employees are very knowledgeable is very accessible and easy to find. Service was done quickly and employees are very knowledgeable More
by sigon10
March 10, 2026
Misty is always very helpful and explains things in terms that I can understand. I know that my Telluride is in good hands with her. that I can understand. I know that my Telluride is in good hands with her. More
by LENKA1111
March 10, 2026
Everything was good with the people that worked there the only thing I didn't like was that you guys posted on your website that the vehicle was $18, 000 whatever it said and you even had something on your w only thing I didn't like was that you guys posted on your website that the vehicle was $18, 000 whatever it said and you even had something on your website to show me what my adjustment payments would be if I did 72 months it showed my payments at 360 so I go in there to get the car then when I get there the car that you had marked on the site the car that I bought went from being $18,000 to $25,000 I don't think you should be doing false advertisement on the internet to get people to come in that knocked my payment up to 467 a month I spent more money than I wanted to but I was in a bind and needed a car I'm grateful for the sales people and I'm grateful that I got a car but I also feel like you should be more honest on your website and not tell people that it's $18,000 come by this car at this price with this payment and then show him paperwork seeing the car is 25,000 More
by RICHKEELEY2
Employees Worked With
Luke
March 09, 2026
Cooperative, professional & courteous Everyone is always attentive and willing to assist you in whatever your needs are. Misty really goes above and beyond and every time I come in for service or whatever m attentive and willing to assist you in whatever your needs are. Misty really goes above and beyond and every time I come in for service or whatever my need is. I love talking and dealing with her. More
by rozlatt9
March 09, 2026
I felt immediately welcomed and was immediately worked with. Even though it was a long process, the staff made it comfortable. Manny didn't give up until I was happy with my vehicle and numbers. I appreci with. Even though it was a long process, the staff made it comfortable. Manny didn't give up until I was happy with my vehicle and numbers. I appreciated Christian also for getting me in ASAP and making sure I love my car even after I was home with it for a few days. More
by c0rafltch
Employees Worked With
Manny
March 08, 2026
I don’t have no comment about Kia service department. Mr Manny kept me updated with all information about my car Mr Manny kept me updated with all information about my car More
by DELONELSON11
Employees Worked With
March 07, 2026
Very helpful and professional. Jeremy Mahr delivered exceptional service at the dealership. He was professional, transparent about repairs, and ensured my car ran perfectly Jeremy Mahr delivered exceptional service at the dealership. He was professional, transparent about repairs, and ensured my car ran perfectly More
by my2sonz9
March 06, 2026
Dealership was very patient with me and meleke made sure to get me in the exact car I wanted including the color and all. Jayden was super nice and fast with the financing paperwork overall good service to get me in the exact car I wanted including the color and all. Jayden was super nice and fast with the financing paperwork overall good service More
by viaxmimi
Employees Worked With
Meleke Dennis
