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Regal Kia Lakeland
Lakeland, FL
5,598 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,698 service reviews
February 18, 2026
Jeremy always takes care of my car issues no matter how many times I end up back at the dealership. I aporeciate it. many times I end up back at the dealership. I aporeciate it. More
by FINSKICKIT13
Verified Customer
February 18, 2026
Misty was nice and professional. Answered all questions. Made the whole process a lot easier. Answered all questions. Made the whole process a lot easier. More
by fatimajgarcia
Employees Worked With
February 18, 2026
Incredible customer service, affordable car maintenance, and car confidence is what I look for. Misty adds a personable touch too! Thanks and car confidence is what I look for. Misty adds a personable touch too! Thanks More
by ROSIE_WILLIAMS
Employees Worked With
February 18, 2026
Justin addressed all my concerns and questions. He also set realistic expectations for the scope of work needed and time frame. He also set realistic expectations for the scope of work needed and time frame. More
by amstokes72291
February 17, 2026
I worked with Annalise, she was helpful and kept me in the loop during my time there.. She explained everything for me and even showed me when I didn't understand. Thanks for the great customer service an the loop during my time there.. She explained everything for me and even showed me when I didn't understand. Thanks for the great customer service and support. More
by Larry Golden
February 16, 2026
Got my oil changed and fillers checked, but when i looked my self i saw a cigarette butt right where they check my air filter. my self i saw a cigarette butt right where they check my air filter. More
by CHRISTINASTILES405
February 16, 2026
Excellent servicio Un servicio excelencia Excelente Un sitio calidad Gente muy amable un servicio calidad sitio calidad Gente muy amable un servicio calidad More
by yaya_morales12
