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Regal Kia Lakeland
Lakeland, FL
5,670 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,756 service reviews
Verified Customer
March 18, 2026
Amy was awesome she went above and beyond she made me and my god daughter feel cared about she is the best explained everything even said I can come back and she would show me again everyone else was nice bu my god daughter feel cared about she is the best explained everything even said I can come back and she would show me again everyone else was nice but Amy stood out in a good great way More
by Arg75
Employees Worked With
Amy
March 18, 2026
The staff have been courteous and professional when bringing my vehicle in for service. The inspections are throughal. bringing my vehicle in for service. The inspections are throughal. More
by ncn980004_3
Employees Worked With
March 13, 2026
Great customer service. Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection an Keeps me updated on everything about my vehicle.service advisor texts giving me constant updates and when my vehicle is ready and a full inspection and recommendation if any further issues with my vehicle. More
by Anrod1953
Employees Worked With
March 13, 2026
Everyone was courteous. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. Pleasant trip to the dealer for recall. We bought another hybrid vehicle. More
by householdrepair
Employees Worked With
March 13, 2026
Very kind and professional Appointment scheduling is very easy and direct. Answered all my questions. Car was done in a reasonable time even with it being very busy easy and direct. Answered all my questions. Car was done in a reasonable time even with it being very busy More
by sydneydownum
March 12, 2026
They always treat me good. Never rude or impatient. Im there all the time because im not ready to trade my car and they never get frustrated with me! Jeremy is the best advisor Never rude or impatient. Im there all the time because im not ready to trade my car and they never get frustrated with me! Jeremy is the best advisor ever! More
by FINSKICKIT13
