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Regal Kia Lakeland

Lakeland, FL

4.5
5,817 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,858 service reviews

May 22, 2026

The staff was. Very friendly and helpful. I felt very welcome. Felt like the easy button was pressed for me More

by ?
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
May 22, 2026

The staff was. Very friendly and helpful. I felt very welcome. Felt like the easy button was pressed for me More

by ?
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
May 22, 2026

Quick and Fair Amy was helpful for a speedy and fair negotiations Amy was helpful and very friendly for a speedy and fair negotiation. More

by Meganashhh
Recommend Dealer
Yes
Employees Worked With
Amy
May 22, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star review. We’re pleased our team handled a quick and fair negotiation for your Kia. We look forward to helping you again.

May 22, 2026

Washer motor was ordered earlier this week , came in and installed with minimum delay Car was left in clean order More

by idsilverstein3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Regal Kia Lakeland responded

We’re happy to hear your washer motor arrived and was installed so swiftly. Jeremy appreciates that we could return your Kia Sportage clean and ready. Thank you for sharing your experience.

May 22, 2026

The best experience. Luke was outstanding and made the whole process so comfortable I would recommend Luke to everyone More

by mamajaiy84
Recommend Dealer
Yes
Employees Worked With
Luke
May 22, 2026 -

Regal Kia Lakeland responded

We’re so happy you had a comfortable experience working with Luke and the team! Thank you from all of us at Regal Kia!

May 21, 2026

Everyone was kind, polite, and welcoming Brooke was professional kind patient and the staff was very polite and made me feel like I was home in a comfortable area More

by Isarivera1968
Recommend Dealer
Yes
Employees Worked With
Brooke
May 21, 2026 -

Regal Kia Lakeland responded

It’s rewarding to hear that our team’s kindness and inviting atmosphere made your Kia service visit feel comfortable. We appreciate you trusting us with your Kia and look forward to serving you again.

May 21, 2026

Very clean dealership, with many amenities. Quality of care is tremendously important and regal Kia meets those qualifications. More

by Brookewitham
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
May 21, 2026 -

Regal Kia Lakeland responded

Thanks for noting the clean facility and wide-ranging amenities. Jeremy and the service team are glad your Kia K5 received the attentive care you value and we look forward to assisting you again.

May 21, 2026

Quick, easy, painless Shane got me in and out quickly by working with me throughout the day and made everything simple. More

by johnathansantos
Recommend Dealer
Yes
Employees Worked With
Shane
May 21, 2026 -

Regal Kia Lakeland responded

Thanks for the five-star review. We’re pleased your Kia Optima service was quick and hassle-free. We appreciate you trusting us with your vehicle and look forward to assisting you again.

May 21, 2026

Very friendly and knowledgeable. Always communicating with me on the status of my vehicle. Offered me a car wash More

by kymbrat75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Regal Kia Lakeland responded

We’re pleased Misty and our team were friendly, knowledgeable, and kept you updated on your Kia Sportage Hybrid. It was our pleasure to include a car wash with your service. Please reach out if we can assist you further.

May 21, 2026

She very sweet great customer service thank you Misty Osborne Thank You so much Misty Osborne More

by Bernell18
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
May 21, 2026 -

Regal Kia Lakeland responded

Thank you.

May 21, 2026 -

Bernell18 responded

Thx for the service and support Misty.

May 22, 2026 -

Regal Kia Lakeland responded

We appreciate your shoutout to Misty at Regal Kia. See you next time. Safe travels!

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