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Regal Kia Lakeland
Lakeland, FL
5,751 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,817 service reviews
Verified Customer
April 27, 2026
Misty is a great. She explained everything that they will do to my car to correct the problem. It took a while but they fix it. So I'm happy. She explained everything that they will do to my car to correct the problem. It took a while but they fix it. So I'm happy. More
by Carlos
Employees Worked With
April 26, 2026
I had a problem&& Jeff&& Johnathan took care of everything I needed they are the BEST everything I needed they are the BEST More
by clownmary25
April 24, 2026
Kia Regal dealership is a very friendly place always willing to help make your experience easier. They are very caring. They do excellent work, and they want to make sure that the car is safe on the willing to help make your experience easier. They are very caring. They do excellent work, and they want to make sure that the car is safe on the road. And they provide coffee and popcorn while we are waiting on the car. They are very pleasant people to deal with. I would highly recommend anyone to go and get their car serviced at Kia/Regal dealership. They wer very pleasant. More
by KASANDRABELL490
April 23, 2026
No ? ? Jeremy always gets me in and out in a timely manner. He also keeps me updated on the progress. Very happy with the experience. ? Jeremy always gets me in and out in a timely manner. He also keeps me updated on the progress. Very happy with the experience. More
by halnbecksnwplwnsvcs
April 23, 2026
Jeremy was so kind. He was able to get everything done that I needed quickly and efficiently. He took care of the recall, as well as oil change the same day and made it He was able to get everything done that I needed quickly and efficiently. He took care of the recall, as well as oil change the same day and made it to where I don't have to come back next month! Thank you Jeremy! More
by Krissy DeGolyer
Employees Worked With
April 21, 2026
Rude and distasteful comments by driver. Would not recommend. I'd rather uber or walk home then to match disrespect of someone less than. Would not recommend. I'd rather uber or walk home then to match disrespect of someone less than. More
by Murrias.vanessa0
April 21, 2026
Very good dealer. Alex and everyone the help me where awesome We got the car we wanted Thank you Alex and everyone the help me where awesome We got the car we wanted Thank you More
by maybellinegarcia10
Employees Worked With
