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Regal Kia Lakeland
Lakeland, FL
5,437 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,547 service reviews
December 09, 2025
Im always at the dealership with one issue or another and Jeremy always helps me out, no matter how many times i show up there or how many questions i ask, hes so patient with me.. hes the best! Jeremy always helps me out, no matter how many times i show up there or how many questions i ask, hes so patient with me.. hes the best! More
by FINSKICKIT13
Verified CustomerEmployees Worked With
December 08, 2025
Happy with the communications via in person and text. The text feature was very good for me. It made me feel included in my repair and I didn't have to keep asking what was happening. It was always commu The text feature was very good for me. It made me feel included in my repair and I didn't have to keep asking what was happening. It was always communicated to me. More
by csmiller590
December 05, 2025
We walked in not thinking we were going to walk out with anything. Amy and Manny were so helpful and friendly. Took their time with us to achieve in getting our new family vehicle. Jayden helped with the pa anything. Amy and Manny were so helpful and friendly. Took their time with us to achieve in getting our new family vehicle. Jayden helped with the paperwork and made everything very easy and flexible More
by fatimajgarcia
Employees Worked With
Amy, Manny and Jayden
December 05, 2025
It was an amazing experience Jorge was excellent and answered all the questions I had answered all the questions I had More
by Brittney0215
December 05, 2025
Great service I would most definitely come back to get my vehicle serviced again thank you vehicle serviced again thank you More
by ytzelb_07
Employees Worked With
December 05, 2025
The service associate we had was very knowledgeable, efficient and was very kind. She handled all three of the issues we had in about 5 minutes she looked up the cars history to let us know when the nex efficient and was very kind. She handled all three of the issues we had in about 5 minutes she looked up the cars history to let us know when the next maintenance would be due, reset the maintenance light and got us a sticker for the car as well. More
by tgriggs92
Employees Worked With
December 04, 2025
It was a very nice experience. Braden, our sales person was very nice very educated and knowledgeable about his product. Braden, our sales person was very nice very educated and knowledgeable about his product. More
by djbillyb
Employees Worked With
December 04, 2025
Customer service and the staff is top notch. Misty is great!! Love her. I would definitely recommend Regal Kia to friends and family Misty is great!! Love her. I would definitely recommend Regal Kia to friends and family More
by rozlatt9
Employees Worked With
December 04, 2025
Willie was very thorough with showing us the features of our new car. He encouraged us to give him a call if we have any questions about anything regarding our new Kia. our new car. He encouraged us to give him a call if we have any questions about anything regarding our new Kia. More
by mapsemo
Employees Worked With
Willie Moreira
December 04, 2025
Quite surprised how efficient the service department was. Jorge was very good and I would ask for him again Jorge was very good and I would ask for him again More
by cgcfl
Employees Worked With
