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Regal Kia Lakeland
Lakeland, FL
5,296 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,421 service reviews
October 11, 2025
Customer service was excellent and very professional and I would tell people about the dealership I would tell people about the dealership More
by dollygurl62
Verified Customer
October 11, 2025
As always they try to address our wants and needs; no matter how simple they are. matter how simple they are. More
by nolenook73
October 11, 2025
My check engine light was on and instead of actually letting me know what the problem was the only concern was for me to get something else fixed on my car ... letting me know what the problem was the only concern was for me to get something else fixed on my car ... More
by jarvistaylor90
October 10, 2025
Pleasant people, comfortable waiting area, affordable prices. Will be back next time I need service. prices. Will be back next time I need service. More
by gailggreen
October 10, 2025
The advisor was perfect however I don’t think I can say the same about the shop. I took my car there for an issue to be fixed, had to pay over 600 dollars to replace what they said was causing the issue a the same about the shop. I took my car there for an issue to be fixed, had to pay over 600 dollars to replace what they said was causing the issue and the issue is still not resolved. At the same time I had a recall done and had to go back a second time due to the negligence of a tech. If I didn’t live an hour away I would keep going up there for them to diagnose my car correctly. I will take my car to another Kia from here on out and hopefully it will not be the same More
by LAWTONJASMIN
Employees Worked With
October 10, 2025
Great staff. Always very friendly, helpful, and knowledgeable. The waiting areas are always clean and comfortable. Always very friendly, helpful, and knowledgeable. The waiting areas are always clean and comfortable. More
by ROBBYVOGEL
October 09, 2025
Awesome, I made an appointment online and right on time the car was being in progress. Jorge kept me informed and it was done right when he told me. Definitely will recommend to other people. the car was being in progress. Jorge kept me informed and it was done right when he told me. Definitely will recommend to other people. More
by EDMANN7450
Employees Worked With
October 09, 2025
Always make me feel at home. Jeremy is a wonderful man that always ask if I need something or have any questions and he is there to answer them. You guys have a pretty good perso Jeremy is a wonderful man that always ask if I need something or have any questions and he is there to answer them. You guys have a pretty good personnel. You should be proud of. More
by Heriberto
