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Regal Kia Lakeland
Lakeland, FL
5,860 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,894 service reviews
June 09, 2026
Agradecida del trato del empleado que me atendió, y del trabajo que hicieron en mi Kia Soul trabajo que hicieron en mi Kia Soul More
by mayra.azul15
Verified CustomerEmployees Worked With
June 09, 2026
The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. I always wait for my vehicle at the dealership and no issues at all. More
by Kenia Rodríguez
June 09, 2026
The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. I always wait for my vehicle at the dealership and no issues at all. More
by Kenia Rodríguez
June 08, 2026
THANK YOU JEREMY FOR YOUR HOSPITALITY. EVEN THOUGH I DIDN'T HAVE AN APPOINTMENT. YOU SAID NOT A PROBLEM WELL TAKE CARE OF YOU. I REALLY APPRECIATE THAT. I ALSO END UP WITH A NEW CAR. EVEN THOUGH I DIDN'T HAVE AN APPOINTMENT. YOU SAID NOT A PROBLEM WELL TAKE CARE OF YOU. I REALLY APPRECIATE THAT. I ALSO END UP WITH A NEW CAR. More
by bmholloman39
Employees Worked With
June 07, 2026
Amy Claxton has been the best new car salesperson I have ever dealt with. She was professional and highly responsive to my many questions. When picking up the car, Amy had me set up within minutes. I was ever dealt with. She was professional and highly responsive to my many questions. When picking up the car, Amy had me set up within minutes. I was a pleasure. Next time I am in the market for a Kia, I will certainly be checking with Amy first. More
by lupo6565
Employees Worked With
June 05, 2026
I was very pleased with the man who took my keys, those who performed the oil change, and thoe one who kept me updated with how my Soul was being processed. who performed the oil change, and thoe one who kept me updated with how my Soul was being processed. More
by cqinfla
June 05, 2026
Very accommodating. Excellent work. Jonathan Benitez was outstanding. Work to be done was fully explained. Excellent work. Jonathan Benitez was outstanding. Work to be done was fully explained. More
by CVIALIZ76
June 05, 2026
Misty communicated to me well with the issue we were having with my K5. She did an amazing job and kind. having with my K5. She did an amazing job and kind. More
by schatzmichele
