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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,564 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,665 service reviews

February 06, 2026

Quick service, attentive, resolved an extra concern with the vehicle. Reliable communication. Quick service, attentive, resolved an extra concern with the vehicle. Reliable communication with Service Adviso More

by mpenaloza7
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Feb 06, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star feedback. We’re glad our team worked quickly to resolve that extra concern and kept you informed throughout. Jeremy will be pleased to hear your comments, and we look forward to assisting with your Kia again.

February 05, 2026

He was awesome, worked with us for a good deal and was very personable and kind. More

by jordancmoore19
Recommend Dealer
Yes
Employees Worked With
Manny
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Feb 05, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience. We’re glad our team could provide a fair deal and personable service on your Kia K5. We look forward to assisting you again.

February 05, 2026

Amy Claxton was very helpful, courteous, and professional. Amy's sales approach was extremely helpful. More

by ryanjovitt
Recommend Dealer
Yes
Employees Worked With
Amy Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Billodeau
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Feb 06, 2026 -

Regal Kia Lakeland responded

We’re thrilled that Amy’s courteous and professional sales approach made things smoother for you. Her thorough guidance really stands out. Thank you for choosing us for your Kia.

February 05, 2026

Amazing just the best Will go again im so glad to be part of kia family More

by a.rivera20
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
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Feb 06, 2026 -

Regal Kia Lakeland responded

We’re thrilled Jonathan and our team could provide excellent service for your Kia. We appreciate you being part of the Kia family. We look forward to welcoming you back.

February 05, 2026

My experience was amazing as usual! Always enjoy my service and wait time is never too bad. Misty is always amazing and gives updates as soon as she has them! More

by darrendaniels610
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
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Feb 06, 2026 -

Regal Kia Lakeland responded

Thank you for returning to us for your Kia Sportage service and for noting that the wait time met your expectations. Misty will be delighted to hear that her updates kept you informed. We look forward to assisting you again.

February 03, 2026

My wife was there all day. She said it was great, and she Was satisfied More

by BUCSFAND61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All was great
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Feb 03, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star review! We’re delighted your wife had a great experience with service on her Kia Soul. We look forward to assisting you both again whenever you need anything.

February 03, 2026

Great service, communication Comfortable waiting room, friendly staff, love that they refill washer fluid and wash car. More

by jsyrn
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Report | Print
Feb 03, 2026 -

Regal Kia Lakeland responded

Thank you! See you next time!

February 03, 2026

Was kept up to date on what needed to be done and how they were progressing with my oil change and tire rotation and other services More

by TNT8797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

Regal Kia Lakeland responded

Thanks for your 5-star review. We’re happy Jonathan and our team kept you informed throughout your Kia service, from the oil change and tire rotation to the additional work. We look forward to assisting you again.

February 03, 2026

Andrew was very knowledgeable, friendly and very professional Thats all No thanks No No No More

by sigon10
Recommend Dealer
Yes
Employees Worked With
Andrew in service dept
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Feb 04, 2026 -

Regal Kia Lakeland responded

Thank you for leaving us this five-star review and for your kind words about Andrew from our service team at Regal Kia! We'll see you next time!

February 02, 2026

First l need to correct Alex's last name. ..it is Brooks, not Banks. He really helped me with my indecision about leasing and helped me with the pros and cons. There was no pressure and we had More

by RevaAnn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Brooks
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Feb 02, 2026 -

Regal Kia Lakeland responded

Thank you for your five-star rating and for letting us assist with leasing your Kia. We’re glad you enjoyed a pressure-free test drive, and we appreciate your willingness to refer friends and family.

Feb 06, 2026 -

RevaAnn55 responded

Love Regal Kia.

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