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Regal Kia Lakeland
Lakeland, FL
5,572 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,673 service reviews
February 10, 2026
Happy for your service, you do such a great job. I can’t remember my service women name but she was great! I can’t remember my service women name but she was great! More
by JEWY83161
Verified CustomerEmployees Worked With
February 09, 2026
Fairly comfortable waiting room. Waited for recall issues. Took a bit of time but was informed of the time duration Waited for recall issues. Took a bit of time but was informed of the time duration More
by Champ000
February 09, 2026
Other than a long wait time, I had a good experience. Jeremy was great. He was very kind and listened and was very knowledgeable about all questions that I asked. Jeremy was great. He was very kind and listened and was very knowledgeable about all questions that I asked. More
by manda41104
February 08, 2026
I haven’t had any issues with the actual vehicle service, that’s been fine, my problem is with the time. I waited 5 hours for an oil change and a tire patch. I was also told that there was an oil leak coming that’s been fine, my problem is with the time. I waited 5 hours for an oil change and a tire patch. I was also told that there was an oil leak coming from the filter housing and that needed to be replaced. I didn’t notice any signs of an oil leak in my driveway, but I digress, More
by thatonechrisguy
Employees Worked With
Andrew Carr
February 08, 2026
great customer service. Take care of customers, and keeps you updated of vehicle status Satisfy with how they care about the customer. Take care of customers, and keeps you updated of vehicle status Satisfy with how they care about the customer. More
by Anrod1953
February 08, 2026
I have bought a few vehicles from Regal Kia. We love The friendliness of the sales people. And they make everything very easy and get you on your way. We love The friendliness of the sales people. And they make everything very easy and get you on your way. More
by tracey_santia
Employees Worked With
Amy
February 06, 2026
Quick service, attentive, resolved an extra concern with the vehicle. Reliable communication. Quick service, attentive, resolved an extra concern with the vehicle. Reliable communication with Service Adviso the vehicle. Reliable communication. Quick service, attentive, resolved an extra concern with the vehicle. Reliable communication with Service Advisor Jeremy in regard to the visit. More
by mpenaloza7
