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Regal Kia Lakeland
Lakeland, FL
5,394 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,509 service reviews
November 24, 2025
Cody was a dream to work with. He is very knowledgeable and very down to earth. We thoroughly enjoyed working with him and will come back in the future to work with him for any oth He is very knowledgeable and very down to earth. We thoroughly enjoyed working with him and will come back in the future to work with him for any other purchases. I have recommended him to all of my friends as well! He is the best! I cannot say that enough!! Cody rocks! More
by lauramae95
Verified CustomerEmployees Worked With
Cody
November 24, 2025
Misty. My service advisor was awesome as always, she is always very accommodating and keeps me well informed. Her customer service skills are above the exp My service advisor was awesome as always, she is always very accommodating and keeps me well informed. Her customer service skills are above the expected. More
by Browland
Employees Worked With
November 23, 2025
Misty is the best. She is always great to work with, and the last time she stayed a few minutes late for me. Thank you for her. She is always great to work with, and the last time she stayed a few minutes late for me. Thank you for her. More
by JC Lakeland
Employees Worked With
November 22, 2025
Upon arrival, they attended to meet immediately. Jason explained everything that was going to be done. Let me know the estimated time it would take He was courteous and respectful. Jason explained everything that was going to be done. Let me know the estimated time it would take He was courteous and respectful. More
by Nina
Employees Worked With
Jason
November 22, 2025
Misty, is one of the best service advisors I’ve had the pleasure of working with me to solve any problem I have. Thanks pleasure of working with me to solve any problem I have. Thanks More
by ellis4fsc
Employees Worked With
November 22, 2025
Jorge is absolutely the best! He knows me and my car and takes good care of me. I always ask for him when I need anything done with my car or if I have any problems. Regal Kia ser He knows me and my car and takes good care of me. I always ask for him when I need anything done with my car or if I have any problems. Regal Kia service is the best. They always meet you when you pull up and everyone is kind, polite and professional. The shuttle service is a big help to have as well. Thank You!1 More
by michelem0
Employees Worked With
November 20, 2025
Misty Osborne was very helpful. She kept me informed, at all times, about the progress of the work being done. She kept me informed, at all times, about the progress of the work being done. More
by ALGUERR1234
Employees Worked With
November 20, 2025
She was completely amazing, and super sweet, really took good care of me and my vehicle. Thank you! good care of me and my vehicle. Thank you! More
by ignacioramirez24
Employees Worked With
November 20, 2025
Mr. Michael Davis provided excellent service. He made me feel very comfortable. He was very knowledgeable about the two vehicles we were interested in. Very willing to work with us and welcoming to any futu feel very comfortable. He was very knowledgeable about the two vehicles we were interested in. Very willing to work with us and welcoming to any future questions. Hard to imagine a better all star car sales man. More
by ?
Employees Worked With
Michael Davis (5 star ⭐), John in finance ( 5 ⭐)
