Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,794 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,840 service reviews
May 15, 2026
Lacking in communication. Mis- diagnosis of issues with the vehicle. Which caused a 3 day rental car to go to 3 weeks. $1100 later on the rental for bad diagnosis on the issue Mis- diagnosis of issues with the vehicle. Which caused a 3 day rental car to go to 3 weeks. $1100 later on the rental for bad diagnosis on the issues. More
by jarrodrs1980
Verified Customer
May 13, 2026
The staff is always nice and attentive the cleanliness of the area where we can sit and everyone that passes you asks if you need anything the area where we can sit and everyone that passes you asks if you need anything More
by ayalaashley.p
May 10, 2026
The minute i arrived, I was greeted and was explained the process and how long it would take. A moment later I was given an update, and not long after my vehicle was done process and how long it would take. A moment later I was given an update, and not long after my vehicle was done More
by joevazquez227
Employees Worked With
May 09, 2026
Awesome place to go for service. Misty was awesome.She really knows her stuff very pleasant. Misty was awesome.She really knows her stuff very pleasant. More
by ALDRIDGE64.CA
Employees Worked With
May 09, 2026
Great service and very friendly staff. I can't recommend Regal Kia enough! They care. I can't recommend Regal Kia enough! They care. More
by jabezbeckford
May 08, 2026
The tire pressure lights along with other lights on dash board are on so worker did not check them after installing.... The fuel injection that has been placed in vehicle has now made vehicle choke and will board are on so worker did not check them after installing.... The fuel injection that has been placed in vehicle has now made vehicle choke and will not go... More
by jgriff10244
Employees Worked With
Idk and has nothing to do with person I talked with.. has everything to do with repairs
May 08, 2026
Buen servicio, hablan español, prontitud en el servicio y una buena sala de espera. Amabilidad. una buena sala de espera. Amabilidad. More
by williamza1961
May 08, 2026
It was awesome. Good times Thank you! I can't even O u 8 1 2 Good times Thank you! I can't even O u 8 1 2 More
by hawker863
