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Regal Kia Lakeland

Lakeland, FL

4.5
5,899 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 3,916 service reviews

June 24, 2026

Everything went well until we noticed they knocked off a piece of my door handle More

by Suecagnina0
Recommend Dealer
Yes
Employees Worked With
Annalise
Jun 24, 2026 -

Regal Kia Lakeland responded

Your feedback made our day! Thanks for the five-star review! – Regal Kia

June 23, 2026

I always have my maintenance done by Regal Kia. This instance my ABS, Crash Warning system, and cruise control showed they were inoperable. This happened at 9:45 on Thursday. I had to take a tri More

by CSIMMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Regal Kia Lakeland responded

Thank you for trusting Jeremy and our team with your Kia Sedona’s service. We’re glad we could source the part overnight and restore your ABS, crash warning system, and cruise control before your trip. Drive safely and we look forward to assisting you again.

June 21, 2026

Great experience Great experience, would recommend anyone to go there. Nice atmosphere and great people More

by Tim
Recommend Dealer
Yes
Jun 21, 2026 -

Regal Kia Lakeland responded

We appreciate you recommending us and are thrilled your service visit for your Kia Sorento was enjoyable. It’s great to know you found the atmosphere welcoming and our team helpful. We look forward to assisting you again.

June 21, 2026

My work was handled perfectly I came in with problem and it was fixed within a good time More

by NISHARAGAPATEL
Recommend Dealer
Yes
Employees Worked With
Many
Jun 21, 2026 -

Regal Kia Lakeland responded

We’re pleased your Kia Sportage issue was resolved quickly and professionally. Thank you for sharing this positive feedback about our service team. Safe travels ahead.

June 20, 2026

Great customer service. Manny was great. It's always a pleasure to take my vehicle there. More

by revelation58352
Recommend Dealer
Yes
Employees Worked With
Ray Encarnacion
Jun 21, 2026 -

Regal Kia Lakeland responded

We’re delighted our team provided excellent service. It’s always a pleasure to work on your Kia Forte, and we appreciate you bringing it in.

June 20, 2026

Very good Everyone was helpful and I couldn't be more happier with the service they provided. More

by marvinstancil23
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jun 21, 2026 -

Regal Kia Lakeland responded

It’s great to know our team provided helpful service for your Kia K5. Jeremy is thrilled to hear you’re so happy with how everything went. Thank you for sharing this positive experience.

June 20, 2026

Efficient and did what I needed. Good customer service. Easy to use texting. Happy with job done More

by mjc033
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Jun 20, 2026 -

Regal Kia Lakeland responded

Thank you for sharing how efficient the service on your Kia Carnival was and that our texting made everything easy. Jeremy and our team are happy you’re satisfied with the job done. We look forward to helping you again.

June 19, 2026

Service was great! Service was great and Manny was very prompt with making sure I was in and out. More

by jennhart154
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 19, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star rating. We’re pleased our service team addressed your Kia Telluride promptly and ensured a quick visit. We look forward to helping you again.

June 19, 2026

Very friendly very helpful easy to talk with Very friendly very helpful easy to talk with good sales man I would recommend him to any friends and family members More

by tomekarodriguez76
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Benitez
Jun 19, 2026 -

Regal Kia Lakeland responded

We’re delighted you found Jonathan friendly, helpful, and easy to talk with during your visit. Thank you for recommending him to friends and family. We look forward to welcoming you back soon.

June 18, 2026

They appear to overbook appointments for service. Which cause frustrated customers waiting 5 hours for an oil change More

by slk6485
Recommend Dealer
Yes
Employees Worked With
Manny/Manuel
Jun 21, 2026 -

Regal Kia Lakeland responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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