Regal Kia Lakeland - Service Center

Cinder was nice and her communication was very informative. Have been at this service center multiple times. informative. Have been at this service center multiple times. More

I had a great experience. I am leaving on a trip next week and wanted my car serviced before I made the 9-hour drive. I made an appointment with Jorge and he met me at my car I am leaving on a trip next week and wanted my car serviced before I made the 9-hour drive. I made an appointment with Jorge and he met me at my car when I arrived. He went over everything they are going to do and answered all of my questions. He provided a shuttle ride back to my house and then a pickup for me when my car was ready. Jorge reviewed everything they completed and checked. He also walked me up to the cashier when it was time for me to pay. Jorge is a very nice person who is attentive and patient with questions. Thank You! More

It is a place where employees are attentive and are continuously giving feedback on what is happening. continuously giving feedback on what is happening. More

The maintenance department were quick and attentive with their service. Wait time was reasonable and service was done in good time. their service. Wait time was reasonable and service was done in good time. More

Very nice Cinder was nice and her communication was very well . She contacted me a few times to let me know what was being said well . She contacted me a few times to let me know what was being said More

I recently visited to have my tire checked due to an air leak. Jonathan, my service rep, was great—professional, courteous, and very helpful. The wait was a little longer than expected, but they didn’t leak. Jonathan, my service rep, was great—professional, courteous, and very helpful. The wait was a little longer than expected, but they didn’t charge me, topped off all my tires, and sent me on my way. Unfortunately, about eight hours later, the same tire was losing air again. They had missed the leak on the first visit, so I had to return. When I came back, Jonathan was extremely accommodating and got me straight into service without any hassle. More

Jorge Benitez really did me a great service. After the overall inspection that the mechanic did for me - he had found a couple of things that my 2021 KIA Soul was due. It was a tidy little bit o After the overall inspection that the mechanic did for me - he had found a couple of things that my 2021 KIA Soul was due. It was a tidy little bit of money. BUT THEN Jorge found some discount coupons so 2 of the items on the list was free!!! How awesome to hear!! Really a great person to work FOR THE CUSTOMER!! More

Jonathan Benitez was very professional and friendly in the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in a timely manner. the performance of his job. He took my vehicle to the shop as soon as I arrived, and he returned it to me in a timely manner. More

Jonathan got our Kia in the shop early as I was there 30 minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience. minutes before my appointment. The work was done well, recomendations explained and I was back on the road well satisfied with the experience. More

Always professional, accurate, timely and willing to advise on the best solutions for our vehicle. advise on the best solutions for our vehicle. More