Regal Kia Lakeland - Service Center

Car was to be washed, not at my request. Had dried soap all over the hood and sides. Blue tape was on top of car and had to have our taller son to remove it. I never ask for it to be washed. Had dried soap all over the hood and sides. Blue tape was on top of car and had to have our taller son to remove it. I never ask for it to be washed. When I first bought it new from there I had purchased the package of cleaning and waxed done for several years. It ok for a couple of years. We are in ours 70’s and do not appreciate this. I did not say anything when there because I didn’t want a confrontation. You must not like little old women. I do not want to hear from you. The work was all recall. More

Kelsey is the best! Always smiling every time she greets me, knows exactly the work that needs to be done, and does it ahead of schedule! Always smiling every time she greets me, knows exactly the work that needs to be done, and does it ahead of schedule! More

Cuando llevo mi automóvil a Regal, siempre puedo estar seguro de que el servicio será adecuado. seguro de que el servicio será adecuado. More

Had tire purchase scheduled for size specific tires which had to be ordered. Tires arrived at dealership on Friday and on scheduled appointment could not be located had to re-order and re-schedule Misty ser had to be ordered. Tires arrived at dealership on Friday and on scheduled appointment could not be located had to re-order and re-schedule Misty service coordinator was great through all of this and went the extra mile trying to resolve the situation two thumbs up for Misty, two thumbs down for who ever snagged my special order tires without asking… More

Very clean waiting area, very courteous representatives, service was done in a timely manner. I will continue to come back for all of my Kia Sorento service needs. service was done in a timely manner. I will continue to come back for all of my Kia Sorento service needs. More

I have not been a fan of regal Kia, but they are starting to do better. My car was fixed under warranty and I called to let them know since they did the repair that I am having another issue. The girl told m to do better. My car was fixed under warranty and I called to let them know since they did the repair that I am having another issue. The girl told me she would have someone call me back, but I haven’t heard anything and that was Monday morning. More

This dealership has always been good to provide timely, efficient and friendly service to my Kia K-900. efficient and friendly service to my Kia K-900. More

This dealership is covered by very courteous, professional and knowledgeable people. Kelsey is one of of the greatest associates I've had the pleasure of working with on any repairs or issues tha professional and knowledgeable people. Kelsey is one of of the greatest associates I've had the pleasure of working with on any repairs or issues that any of my three cars encounter. More

My appointment was with Jeremy but he was not available. Carlos took care of the service on my Sedona and ensured the warranty work was completed. I always bring my Kia Sedona to Regal Kia, and you never Carlos took care of the service on my Sedona and ensured the warranty work was completed. I always bring my Kia Sedona to Regal Kia, and you never disappoint. More

Great dealer and service. This is my 4th KIA and I am very satisfied with Regal service and dealership. This is my 4th KIA and I am very satisfied with Regal service and dealership. More