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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,176 Reviews

3,176 Reviews of Regal Kia Lakeland - Service Center

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June 07, 2023

Called a got in quickly the next day. Josh was there to greet me. Fixed my suv in a timely matter. Reasonable prices. Picked my car up and was out in no time More

by devlrose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you for taking time to share your experience at Regal Kia. Have a wonderful day!

June 07, 2023

Fast service good work great people nice place easy in and out what more do you need? Oh, and the people are honest not trying to up sale just to make the boss happy! More

by Happyleasor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

June 07, 2023

One of the best dealearships I have ever dealt with. Great service department. No pressure dealership. I highly recommend! More

by ZAPPIA-S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you so much for your feedback! We're thrilled to hear you enjoyed your experience at Regal.

June 06, 2023

Great service, would recommend to someone. Took time to make sure I was updated. Thanks More

by NDILLON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

June 05, 2023

Jorge is always polite. The service area is outstanding love the refreshments. Never wait to long. They come right out to the car More

by DANA421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback. We're glad customers like you are having a great experience at Regal Kia.

June 05, 2023

my associate Jorge was awesome! kept me informed and treated me like a queen! I would recommend. More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Regal Kia Lakeland responded

You deserve to be treated like royalty!

June 05, 2023

Courteous. Troubleshooted vehicle until the problem was found. Vehicle back on the road and I'm very satisfied. More

by mangarcia5k@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Regal Kia Lakeland responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

June 03, 2023

I had an excellent visit. Everyone at this location was very pleasant. Location was very nice and clean with great snack options and complimentary waters! More

by TFERGER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you for being a fantastic customer!

June 03, 2023

Repair was completed on time and with no hassle. Great experience with Regal Kia. Will use again. More

by springparkfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia. We look forward to serving you again.

June 02, 2023

Unfortunately had to wait 3 hours to get a tire repaired. That is totally unusual. More

by dc.1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 07, 2023 -

Regal Kia Lakeland responded

We strive for customer excellence but sometimes miss the mark.

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