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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,197 Reviews
Call Service Center (863) 485-6697

3,197 Reviews of Regal Kia Lakeland - Service Center

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June 08, 2023

The staff is always very friendly and the service is fast. Great attitude all round. More

by daddyshark120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Jun 09, 2023 -

Regal Kia Lakeland responded

It makes our day to hear that we were able to provide you 5-star service.

June 08, 2023

The staff were friendly and efficient. All items were completed as stated and in the quoted timeframe. More

by katydidb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.

June 08, 2023

Regal KIA service is the best. From Jeff running the show to my super advisor Kelsey, They are #1 More

by markydoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
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Jun 09, 2023 -

Regal Kia Lakeland responded

We’re thrilled to hear you enjoyed your experience at Regal. We find Kelsey to be a favorite among many of our customers.

June 08, 2023

Jeremy worked endlessly to get our air conditioning working and finally success!!! Can’t thank him enough!!!!!!!! More

by chargie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

Jun 09, 2023 -

chargie55 responded

Thanks to everyone who got our air working, I was beginning to think I was crazy!!!!!

June 08, 2023

Great people, honest service, no up selling, nice place to wait for my car. Your people though are your best advertisement! More

by Happyleasor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Jun 09, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again.

June 08, 2023

Love how much they take care of their clients in all areas.Warranties are the best around..Tell all our friends to come there for a car. More

by FLAJUDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Report | Print
Jun 09, 2023 -

Regal Kia Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.

June 08, 2023

I had a very good experience at the KIA dealership. I will be returning to do all of my services moving forward here. More

by catalina5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Regal Kia Lakeland responded

That's fantastic to hear! Thank you for trusting Regal Kia with your service needs.

June 08, 2023

Awesome service every time. Please would like to see seniors discounts. That would help them. More

by BABYDOLLMNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback. I will let our staff know.

June 08, 2023

Very pleasant experience work done was on the time he said will be coming back More

by GCCUTHILL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Regal Kia Lakeland responded

Thank you, we strive for a great customer experience.

June 07, 2023

I have only high words of praise for the team @ Lakeland Regal on Bartow Road in Lakeland Fl ! no matter how many times I go and no matter the reason I take my KIA SOUL to them- I have always been treated More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Regal Kia Lakeland responded

Thank you for your kind words. It's our pleasure to provide you with the possible service.

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