Regal Kia Lakeland - Service Center

Jorge has always taken GREAT care of me. The service department is great and very accommodating. The service department is great and very accommodating. More

Very customer oriented. Prompt and exceptional service. Work was done faster than expected. Highly recommended. Prompt and exceptional service. Work was done faster than expected. Highly recommended. More

I waited a long time for them to do the work they had to do but Jeremy always check on me and let know what else they found out that needed to b done they sure was busy that day all of them that work there do but Jeremy always check on me and let know what else they found out that needed to b done they sure was busy that day all of them that work there sure new there job but always had the time to smile and say hi I stayed outside the whole time. I would tell people about my experience while there and give them an excellent experience for that day More

They are very kind and helpful, while I’m waiting for my service they ask if I need anything and I love I get my car wash every time I go! service they ask if I need anything and I love I get my car wash every time I go! More

SERVICE WAS FAST AFFORDABLE DEPENDABLE AND STAFF WAS POLITE WE WILL CONTINUE TO BE CUSTOMERS POLITE WE WILL CONTINUE TO BE CUSTOMERS More

Bad communication and didn’t feel secure the trust about my vehicle being fixed Correctly..I will Return back to Lakeland hills Regal GMC for my maintenance.. my vehicle being fixed Correctly..I will Return back to Lakeland hills Regal GMC for my maintenance.. More

Had a giant nail on back passenger tire about 2 inches from the sidewall. After waiting in the service bay for 10 minutes no one came out so I walked in to get help. Johnathan was the closest and got my i from the sidewall. After waiting in the service bay for 10 minutes no one came out so I walked in to get help. Johnathan was the closest and got my info told me it would be 1.5 hours and sent me to the waiting area. 2 hours and 10 minutes later Johnathan told me they were working on it after I ASKED for an update. Hadn't heard from him since my arrival. About 30 minutes later he told me my tire wasn't in stock and they could plug it or put a different brand on. I was already told it couldn't be plugged because it's too close to the sidewall and why I came to the dealership because of the road hazard warranty I purchased through Kia. Five minutes later my car was ready with a mismatched tire but atleast I was done. More

Nice and quick. . Misty is the best! I like the complimentary wash.. atmosphere is nice and Misty Osborne is the best!! . Misty is the best! I like the complimentary wash.. atmosphere is nice and Misty Osborne is the best!! More

Be careful people they take time with the people and help them through their situation with their vehicles and they continue to do an excellent job. them through their situation with their vehicles and they continue to do an excellent job. More

The customer service department was very courteous and hospitable. I have no problem with the Regal Kia Dealership. hospitable. I have no problem with the Regal Kia Dealership. More