Regal Kia Lakeland - Service Center

The people were friendly and curtious and always attentive to datails concerning the wellbeing of the customer. The service was quick they get u in and out quickly as possible and lets u know every attentive to datails concerning the wellbeing of the customer. The service was quick they get u in and out quickly as possible and lets u know every step of the service that was done to your vehicle. Plus u get a free car wash. I would recommend regal Kia to anyone who needs to service their vehicle. More

Good service and nice people They took good care of me and my car Thanks and my car Thanks More

As always, great customer service from Jeremy! Always very organized and on top of things. Wouldn't take my car anywhere else!! Always very organized and on top of things. Wouldn't take my car anywhere else!! More

Very organized, time efficient and easy to navigate. Also super understanding and willing to compromise Also super understanding and willing to compromise More

I was always pleased with Regal Kia Lakeland up until a recent opportunity with the Body Shop. My vehicle was there for right at 2 months. I made all the contacts to find out the status of my vehicle. I wa recent opportunity with the Body Shop. My vehicle was there for right at 2 months. I made all the contacts to find out the status of my vehicle. I was left with no vehicle due to no rental car coverage and I felt at the very least, someone could have kept in contact with me. There was times when I had to communicate that certain steps of the insurance inspection process was completed where days were spent with my vehicle just sitting. With all this being said, this one dealing with the Body Shop has left an extremely bad impression to where it will be a while before I want to visit this location again for anything if ever. More

Not the perfect experience this time. Dropped off my van at 8 for tires and maintenance. Let them know I had trouble with starting it that morning and I knew the positive cable was loose. Dropped off my van at 8 for tires and maintenance. Let them know I had trouble with starting it that morning and I knew the positive cable was loose. I started it for them and it dragged while trying to start. Pick it up around 1 and it seemed fine get up the next morning, it wouldn't start, had to play with the cable. Took it to the auto parts store and find out the battery is bad. Tuesday morning I turned on the defroster and it made such an awful noise I had to turn it off. Called service Wednesday and was told those batteries just go bad and it may have been good on Monday. The noise is probably some debris in the cabin air filter housing and to bring it in so they could blow it out. Why wasn't it blown out to begin with and why wouldn't the battery be tested when there was a starting problem. More

OM GOSH! Regal KIA has the best employees! they really treated me so well and they are so sweet. I had a flat tire. I had forgotten that it was covered in Regal KIA has the best employees! they really treated me so well and they are so sweet. I had a flat tire. I had forgotten that it was covered in my plan. i thought I was fixing to pay a couple of hundred for a new tire!! but NO! I got the tire for free and installed for free! they could have lied to get my money, but the Regal team is honest! they are wonderful! More

Great! Misty did a good job! Pleased with the results! I appreciate the handling of my situation! Misty did a good job! Pleased with the results! I appreciate the handling of my situation! More

4 hour wait for a scheduled oil change and tire check is a bit extreme a bit extreme More

KELSEY WAS FABULOUS TO DEAL WITH AND REST OF SERVICE TEAM MORE THAN WILLING TO ASSIST, REPAIR COMPLETED ON TIME AS PROMISED , GREAT SERVICE EXPERIENCE , I HIGHLY RECOMMEND KELSEY MORE THAN WILLING TO ASSIST, REPAIR COMPLETED ON TIME AS PROMISED , GREAT SERVICE EXPERIENCE , I HIGHLY RECOMMEND KELSEY More