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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,212 Reviews

3,212 Reviews of Regal Kia Lakeland - Service Center

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April 13, 2023

I took my 2023 Kia forte to get the windows tinted, when I notice the back seat was dirty with grease I called spoke to Alex he said he could hear me that he would call me back I’m still waiting on a call h More

by Tacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Regal Kia Lakeland responded

Can you please call Customer Service Manager, Alaina Southern at 863-333-4633 so we can access your records and help you?

April 13, 2023

Quick and easy. When I drove in there was someone there waiting to help with the car. More

by pegebrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Just the way it should be! Thank you for choosing Regal KIA!

April 13, 2023

I had a quick and easy no hassle process from start to finish. Definitely will shop here again. More

by eddie.gammage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thanks Eddie, we look forward to it! Drive safe 😁

April 12, 2023

Everyone was very pleasant and helpful. The nice snacks helped the long wait pass by more quickly More

by DJMEWOOL72@gmail.com
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 13, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

April 11, 2023

Was a pleasant visit. Customer service was great. Very clean facility. Had snacks and drinks free of charge. would come back More

by Bgarcia199709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 10, 2023

The part he order for me was there and the service was done in a timely matter. He kept me up with the progress of my truck. More

by JAJUAN1137@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 13, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 10, 2023

The Service Center is always courteous and attentive to my vehicle needs, they genuinely care about sound a good jod. More

by AUTOCRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Apr 13, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 10, 2023

Fast and efficient. Great customer service. Gave feedback every step of the way through the entire service. More

by gatorgirl976@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Misty
Apr 13, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 09, 2023

I am very pleased with the customer service team, especially Kelsey. She kept me informed of the progress of my vehicle. More

by mapsemo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Apr 13, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

April 08, 2023

The service department was very professional, and repairs were timely. The waiting area was comfortable and well stocked. More

by SHERRYL882
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

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