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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,212 Reviews

3,212 Reviews of Regal Kia Lakeland - Service Center

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April 07, 2023

Easy to schedule an appointment for service. Advisor very helpful and insured I was informed about the status of my car. Very clean dealership with competitive prices More

by *JordanC01*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

April 06, 2023

Ragal is close to my home the only thing I could say is my car was in service from Wednesday to monday the part came in Friday late then it delayed my car getting out later. to long for service More

by janetteresi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback, unfortunately sometimes parts are out of our control. We apologize for any inconvenience.

April 05, 2023

The staff at Regal rarely miss an opportunity to get a thumbs up from me. I don’t go anywhere else when it comes to my ride. More

by John Windsor
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

😁😁 Thanks John, see you next time!

April 05, 2023

Call left messages. Did not return call back. Had go set online appt. They tried to make up for it when arrived More

by POOKIE_71203
Service Time
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback

April 04, 2023

They were great very informative and a shorter wait time than I expected. Service was very helpful More

by mab196024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

April 04, 2023

They were fast and got me in and out. The waiting area was perfect and clean. More

by d.jmovesyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

April 04, 2023

We are very please with this location and their customer service, they are very efficient. More

by marleny711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

April 04, 2023

When the tint was installed the windshield was so streaked I had trouble seeing. White smudges were left all over the drivers side door. Found some kind of sticky residue on the outside of drivers do More

by jobifan1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback, the tint can appear cloudy at 1st. But we would be happy to do an inspection. Please call your service advisor to arrange as the information provided is not enough for us to access your service history.

April 02, 2023

Always have great quality vehicles, reasonably priced. Salespeople are professionals who are courteous and are quick but proficient. You don’t have to spend the whole day to buy a vehicle. This is the More

by OFFICERAMEADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gab DeJesus.
Apr 15, 2023 -

Regal Kia Lakeland responded

7th vehicle!? That is awesome, thank you for choosing Regal KIA!

April 01, 2023

I know that you use to wash our cars with service why has that changed More

by sonyar893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Regal Kia Lakeland responded

The complimentary carwash is still available in most instances. Unless we are having technical issues or the weather is bad.

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