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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,103 Reviews

3,103 Reviews of Regal Kia Lakeland - Service Center

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August 10, 2022

Good Customer Service . Pick Up Time Was Resonable . Definitely Recommend Anyone To Kia Regal . Thanks More

by JASWADE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

August 09, 2022

George was my service person . who always make my visit platinum. He always explained what service was performed. He also prepare documents of recommended service. You can't beat More

by DERICKFAGIINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Regal Kia Lakeland responded

We are glad to hear your experience at Regal is "platinum"! Happy to have you a part of the family!

August 09, 2022

Customer service was excellent and with minimal wait time - greatest customer service experience that I have had in a long time. More

by kob805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Regal Kia Lakeland responded

Happy to hear about your visit and that we can provide that for you!

August 07, 2022

Kelsey is the best employee at Regal Kia in Lakeland. Kelsey provides the greatest customer service experience that any corporations desire to have. I am very pleased and proud to say that Regal Kia is t More

by gdrums28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

August 05, 2022

Got service right at my appointment time and they got me finished so that I could get to my next appointment. Very satisfied. More

by DMORALES30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

August 05, 2022

They were extremely courteous and efficient . I will definitely recommend coming back to them. Thank you. More

by Leerowand
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

August 05, 2022

Very friendly and courteous. Understands everything. Doesn't take long to do the replacement of the damaged tire. More

by mrliebman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

August 04, 2022

They did everything they could to diagnose my car's issues. They spent over 3 hours, and weren't ashamed to admit that they just couldn't figure it out. They helped me come up with an action plan if th More

by STEPHANIE.SYRAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

August 04, 2022

Never have met your estimated wait time. Your car wash is horrible. Car always has water spots. If you can’t complete your offers successfully don’t make them. More

by jovifan19483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 20, 2022 -

Regal Kia Lakeland responded

We apologize that the courtesy car wash was not up to your standards, ask your service advisor about the option levels for various details.

August 03, 2022

I scheduled a appointment arrived on time and my vehicle was serviced and i was out in a timely manner. More

by keith.1140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

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