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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,103 Reviews

3,103 Reviews of Regal Kia Lakeland - Service Center

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August 02, 2022

Their service department is extremely organized and AWESOME!!! Nice, friendly and quick. I bought my Kia here and bring back for service. More

by LKDUCKWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

August 02, 2022

I received good service and got worked in on a very busy day. I really appreciate the work that was done on my car. I live in Winterhaven close to another Kia dealership that has horrible service. I drove t More

by RN20017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

July 30, 2022

Once again, as always, in and out in a timely fashion. Great communication and job well done. Thanks Jeremy!! More

by pking065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

July 30, 2022

took 4 hours for what i was told would be hour and a half. was told i needed cabin filter and engine filter , both were new ,installed three weeks earlier, could not have even looked at them More

by DODGETOGO8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention we will have our team look into this.

July 30, 2022

Absolutely disappointed. The service department is terrible now. Especially the management. They never return calls. Would NEVER recommend this dealership to ANYONE. More

by LEWISGASKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Aug 04, 2022 -

Regal Kia Lakeland responded

We apologize for the inconvenience and will have our team look into this.

July 30, 2022

Victor Estrada the seller was amazing & very profesional. The dealer in general were amazing. I would recommend to family & friends Regal Kia dealer. More

by lvalle2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

July 29, 2022

Great, clean dealership. The restrooms were clean and everyone was so polite. Plenty of seating and places to work on my computer! More

by H2TWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

July 29, 2022

I had a great experience with Regal Kia. Shawn (Sean?) was the representative that helped me and he made sure that I understood the items that needed to be fixed on my car, he helped me use More

by caroline.soliday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn - service department
Sep 13, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

July 28, 2022

Everyone was great and went out of there way to fit me in without an appointment. Also had a missing lug on one of my tires and they found me a spare one. Thanks everyone. More

by Abarb21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

July 28, 2022

George was great service was good. It was done before I knew it. Was very pleased with service More

by WBONNIE1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

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