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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,106 Reviews

3,106 Reviews of Regal Kia Lakeland - Service Center

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July 16, 2022

Jason was helpful. Service was done in a timely manner. The courtesy van drivers were pleasant, and on time. Will use Regal Kia again for service! More

by JAMUNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 19, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal for service!

July 16, 2022

Very nice and polite and friendly to me. The service was quick. It’s also clean More

by JYARZAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment! We appreciate you choosing Regal for your car needs.

July 16, 2022

Service was in a timely manner, salesperson were pleasant and kept me up to date with the progress. They brought to my attention about recalls and took care of those as well. Thankyou More

by LSKORER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Aug 26, 2022 -

Regal Kia Lakeland responded

We are so happy to hear you had a great experience with our team and look forward to assisting your car needs again in the future!

July 15, 2022

Customer service is very friendly and very helpful. I like the way they wash my car every time I visit them. More

by revhoneydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience while at our service drive! Thank you for the 5-star review!

July 15, 2022

Everyone is very Eggor to help and my service agent was very nice and good to work with More

by AANDCSALVAGGIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review!

July 15, 2022

Always great service, thank you jeremy. Only place I bring my car for service. Quick and easy. More

by ZUEL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

July 15, 2022

The worstcustomer service I have ever experienced with your company. No initiative from your service rep More

by DERICKFAGIINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Friendly knowledgeable and overall a great experience Battery was dead walked in and was greeted by an associate who brought me to Shaun and I was out in under 2 hrs More

by preciousncostly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Jul 15, 2022 -

Regal Kia Lakeland responded

Glad to hear Shaun was able to help you out! Thank you for the 5-star review!

July 15, 2022

We always have good service when we come to Regal. We enjoy the snacks, coffee and hot chocolate they give in the clean waiting area. More

by JROOKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Regal Kia Lakeland responded

Thank you for your comment and for choosing Regal for your car services!

July 14, 2022

the service was great! they finished the work in only 4 hours and had a van pick me up. everyone was very nice and professional. More

by J.GIOV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience in our service drive and for the 5-star review!

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