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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,106 Reviews

3,106 Reviews of Regal Kia Lakeland - Service Center

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July 14, 2022

I can always get an appointment quickly, friendly people. Regular folk. I have nothing but good things to say. More

by Vividsky1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review!

July 13, 2022

Easy, fast and the employees are very friendly people. The establishment very clean and they offer refreshments More

by DMARTINEZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jul 14, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review!

July 13, 2022

Customer service is always amazing. and they get to the root of the issue always. More

by Kaela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Regal Kia Lakeland responded

Glad to hear you had a positive experience, thank you for the 5-star review!

July 13, 2022

They were able to work me in the schedule early and have the job completed in a timely manner. More

by JKCOD87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Regal Kia Lakeland responded

Glad to hear about your positive experience, thank you for the 5-star review!

July 13, 2022

Everyone was pleasant and helpful. Kept their word when they said the recall would take an hour. Was done in one hour. More

by mwintermyer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jul 14, 2022 -

Regal Kia Lakeland responded

Glad to hear about your positive experience, thank you for the 5-star review!

July 13, 2022

Very informative. Very courteous service. It deserves a rating of a A+. Excellent and it is highly recommended. More

by mrliebman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review!

July 12, 2022

Service was good and my representative was the best - I believe this time the problem was taken care of More

by ELLARICE
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience at our service drive. If there is anything we can do to change that 4-stars to a 5-stars rating please give us a call at (863) 342-5239.

July 12, 2022

Service department is very good, but I believe dealer we leased car from gave us information that was not true. More

by rwrighton5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
July 12, 2022

courteous and capable work i still have work to come with repair in pipeline thank you More

by sjb6261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Regal Kia Lakeland responded

Thank you for the 5-star review!

July 12, 2022

Misty was very professional and I was taken care of right away. Very pleasant waiting room. More

by SHERRYL882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience with Misty in service! Thank you for the 5-star review Sherry!

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