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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,113 Reviews

3,113 Reviews of Regal Kia Lakeland - Service Center

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July 06, 2022

Jonathan always has a great attitude, extremely helpful, knows what he's talking about and I trust him implicitly. More

by P.symajor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your positive experience with Jonathan in service! Thank you for the 5-star review!

July 06, 2022

Never have any complaints when I come here, the people know me and treat me well. More

by P.symajor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Regal Kia Lakeland responded

Thank you for sharing your experience here and the 5-star review!

July 04, 2022

I waited 2 hours only to discover the person who checked me in forgot to tag my car as needing work, so it was just sitting there. He topped off my gas tank as a consolation for his mistake. I requested a v More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know his name. He is not listed above
Jul 05, 2022 -

Regal Kia Lakeland responded

We apologize for the inconvenience and would like to look into this further. Please send your name and telephone number to alaina.s@regallakeland.com or reply back privately.

July 02, 2022

I made an appointment and they got me in and out within the time they told me More

by e.e_autoreppair33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

July 01, 2022

They worked deliberately to get me at a payment I could afford. Thanks to Alana, David, Gabe, and, Issa. More

by Natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaina Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Gabe, Issa
Jul 05, 2022 -

Regal Kia Lakeland responded

Congratulations on your new Telluride, you are going to LOVE it!!

July 01, 2022

Great service. Everyone is so friendly. I would definitely recommend them to all my friends More

by michelerenemcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jul 05, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

July 01, 2022

Great customer service! ! Out of a courtesy they took us to the mall while our vehicle was being repaired. More

by w.dewgard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

June 30, 2022

The staff are friendly, professional and prompt. The environment is clean and comfortable. The waiting area is large and equipped for the use of your mobile devices. More

by EFDCHARLIE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jul 06, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal 😁

June 30, 2022

Service as always is excellent and very timely. I always use them for all my vehicle service. I have been coming to Regal Kia for > 10 years and have purchased my last three vehicles there. More

by Samduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jul 06, 2022 -

Regal Kia Lakeland responded

Sam that's awesome!! Thank you for choosing Regal 😁

June 30, 2022

Great place great people easy to schedule and get in Kelsey was awesome highly recommend to go More

by tyler.hobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jul 06, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal 😁

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