3,113 Reviews of Regal Kia Lakeland - Service Center
Regal Kia is on of the most Helpful and understanding and respectful companies I have been to always going the extra mile and reasonable respectful companies I have been to always going the extra mile and reasonable More
After several hours spent there my car still isn’t fixed! !! Now I have to bring it in yet again. Such a waste of my time. I should’ve read the reviews online before I ever came in. !! Now I have to bring it in yet again. Such a waste of my time. I should’ve read the reviews online before I ever came in. More
The dealership is always helpful and very courteous. Always do a bang up job. Keep up the good work. Always do a bang up job. Keep up the good work. More
excellent ! always informative and friendly. also very professional. the tech always does an excellent job. always informative and friendly. also very professional. the tech always does an excellent job. More
Too long of a wait. I had a 11am appt. They didn't take my car for repair till 2pm. In my opinion...why have an appt time and not do the work on time. I arrived at 10:30 I had a 11am appt. They didn't take my car for repair till 2pm. In my opinion...why have an appt time and not do the work on time. I arrived at 10:30 and didn't leave there till 2:30. UNACCEPTABLE More
They always give me an honest answer and leave the car clean when doing an service work. clean when doing an service work. More
The parts were ordered May 2 . I was never notified when they came in. I called in June since no one called me . They told me they would check to make sure it was there and she wou I was never notified when they came in. I called in June since no one called me . They told me they would check to make sure it was there and she would call me back . She didn't so I called one week later. They apologized , they had them and set the appointment. They took care of the car but didn't check tire pressure. When I came in the tire pressure indicator was fine. When I got in to the car it showed I had low pressure in my tires, they said they didn't know why but they fixed it. Other than that I had a good experience. More
Great customer service. Takes me without an appointment. Fixed right the first time. Friendly and knowledgeable. Takes me without an appointment. Fixed right the first time. Friendly and knowledgeable. More
I didn't have an issues at all. I didn't wait in my car but they called me about two hours later stating that my car was ready. Everyone that I dealt with was professional and pol I didn't wait in my car but they called me about two hours later stating that my car was ready. Everyone that I dealt with was professional and polite More
Excellent visit! Kind people throughout my visit. The quickest service I have ever had. They even offer snacks and water while you wait. Kind people throughout my visit. The quickest service I have ever had. They even offer snacks and water while you wait. More