Regal Kia Lakeland - Service Center

Jonathan and his brother George have been service advisors for many years! Their dedication to their job as advisors is a an Extreme asset to your dealership! Their total experience as advisors has advisors for many years! Their dedication to their job as advisors is a an Extreme asset to your dealership! Their total experience as advisors has made my visits to Regal Kia dealership a true pleasure! I can't say enough about Jonathan and George , they are truly fine Gentlemen and are a total asset to your dealership! More

I just think the value I would have to comment on when I bought my Kia I wanted to change my mind about 3 hours after we got to the dealership and I was told that now it would be a repossession if I didn't bought my Kia I wanted to change my mind about 3 hours after we got to the dealership and I was told that now it would be a repossession if I didn't want the car in one my old truck back not good for public relations when somebody's over 70 and buying a car More

Jeremy is always very friendly and polite. He checks on me from time to time to see how I’m doingwhile my car is being worked on. He checks on me from time to time to see how I’m doingwhile my car is being worked on. More

Helpful got the service provider to contact me but problem still unresolved bad experience all around problem still unresolved bad experience all around More

12/19/24 I came in for them to check my vehicle, I was told would take 2 hrs. After 2 hrs past & me checking on it; i found out that they had not even taken it back to look at. I was informed that I could told would take 2 hrs. After 2 hrs past & me checking on it; i found out that they had not even taken it back to look at. I was informed that I could leave it or bring back the next day at 7:00 am. Brought it on 12/20/24 & left it. I received a call from Jeremy that my vehicle was ready; I waited an hour before going to get it. When I got there, I was given the paperwork to sign, but no key. It took them over a hour to find it & it had not been worked on at all. I had to wait another 2 hours. Even then when they finished & parked it; it was still another 30 minutes before it was found in the parking lot. The problem was from 7/26/24; that was supposed to be fixed back then. I again want to thank the shuttle driver for locating it both times. More

A wonderful experience they had me in and out and got exactly what I had came in for exactly what I had came in for More

The wait was comfortable due to the nice waiting room, clean restrooms and snacks provided. clean restrooms and snacks provided. More

Thanks so much for always taking good care of me and my car! I appreciate you all car! I appreciate you all More

They went above and beyond , came and got me even went to the bank with me Nick was great and there whole team makes you feel comfortable . If I buy again I woul surely use them . the bank with me Nick was great and there whole team makes you feel comfortable . If I buy again I woul surely use them . More

I didn! t interact with people,but everyone was polite. I was pleased. The result was good. t interact with people,but everyone was polite. I was pleased. The result was good. More