Back

Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,211 Reviews

3,211 Reviews of Regal Kia Lakeland - Service Center

Sort by
April 29, 2022

Good service and good customer service, good and clean wait area whit snak coffee and tv More

by jbdesignpr000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
May 03, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 29, 2022

Muy buen servicio y muy atento todo el personal. Me llevaron a la casa y me trajeron cuando my auto estuvo listo gracias por esa atencion More

by Lisimontano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Kia Lakeland responded

Gracias!

April 29, 2022

Regal Kia Service Center is the best. Service advisor Kelsey is amazing. Her attention to detail is awesome. The whole crew there makes you feel like family. More

by markydoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
May 03, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 29, 2022

Friendly professional staff and complete service department with ultimate customer satisfaction as their ultimate goal! Very satisfied with the service and expedited time to receive same! More

by olicopoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 29, 2022

I dropped my vehicle off on Monday and was told that the part would take 2 days to be delivered. I had very difficult time getting someone to answer their phone on wednesday. I finally got Richard to call More

by CARMUF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Kia Lakeland responded

We apologize for the inconvenience and will be addressing this with our staff.

April 28, 2022

Took suv in for a oil leak. Got home and there was still oil leaking. More

by BRNDY749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Regal Kia Lakeland responded

We would like to look into this further but can not access your customer records based on information provided. please contact Richard Rodgrigues at 863-904-1170

April 28, 2022

I was notified promptly when the ordered part arrived and it was easy scheduling an appointment to have the part installed. More

by murf2549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 28, 2022

It was a long wait on my oil change and rotation but the employees were very nice and I had no issues. More

by ANDRINABRUMBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 27, 2022

On driving up I was met by a service manager who took down the necessary information and immediately dispatched my car to a mechanic. Very courteous, very efficient, very impressive. More

by KATHERINENO
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

April 27, 2022

Jeremy Maher," Outstanding Service Advisor". His Commitment to Service and Professionalism reflects Greatly upon himself in the tradition of Excellence. Providing methodical maintenance to my 20 More

by Gonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

...
200
...