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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,212 Reviews

3,212 Reviews of Regal Kia Lakeland - Service Center

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March 10, 2022

amazing customer service, my service advisor was very informative, got me in and out of the dealer fast. More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia, see you next time!

March 10, 2022

It’s a good dealership if they had more control over the number of customers that they schedule at one time. I was there for 5 hours yesterday waiting on my car. I really don’t have time for that. Chris did More

by RBLOUGH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 11, 2022 -

Regal Kia Lakeland responded

We apologize for the inconvenience. We do control the scheduling, but have a habit of not turning away walk-ins. We value your feedback and will improve on this experience.

March 10, 2022

From the arrival to my departure I experienced nothing but professional service. The service was done promptly and the wait time minimal. More

by cvincent1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

March 08, 2022

Very professional people! That is why I drive past another Kia dealer to come to Regal. More

by wwwurth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley was the bomb!
Mar 15, 2022 -

Regal Kia Lakeland responded

Thanks for making the extra drive for Regal Kia!

March 08, 2022

Great customer service very professional, fast service, and very clean lodge area. Thank you all for your service More

by Lunderwood04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia, see you next time 😁

March 08, 2022

Great service! I called Kia 30 mins before close with a battery issue. Misty & Kelsey we’re absolutely wonderful in helping me fix my issue! Just minutes before clo More

by TIFFANYDURAN862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Apr 12, 2022 -

Regal Kia Lakeland responded

Glad we could help!

March 08, 2022

Very knowledgeable employees. Also very nice. They treat you with love and respect. Take the time to explain to you what they did with your car. I wont change my Kia Regal. More

by soniabetancourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Mar 15, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia, see you next time 😁

March 07, 2022

Like the new vehicles however didn't like the constant harassment of the people trying to get you to trade in your your car for new ones we'll have to wait and see how the services go on the new vehicle More

by bland05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Regal Kia Lakeland responded

Yikes, nobody should be harassing you. We will have our management look into this. Thank you for your feedback.

March 07, 2022

I have always received excellent service from this dealership. I will continue to deal with Regal. More

by PURPLEPETALS4429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Regal Kia Lakeland responded

Thank you, we look forward to seeing you again!

March 07, 2022

They said good morning to me and I was in there and I was out there right good time they did a good More

by herman.cop
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Apr 21, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

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