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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,211 Reviews

3,211 Reviews of Regal Kia Lakeland - Service Center

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February 28, 2022

Continued excellent service all of the time, from the time I bought the car. That has not stopped! More

by punisher9601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Mar 02, 2022 -

Regal Kia Lakeland responded

Thank you 😄😄😄

February 26, 2022

I have to say the people were very friendly, but I feel that I should have had a better rate. The price was too much for a car that doesn’t have a sun roof and a GPS. More

by Margarette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Joli very devoted and very friendly
Mar 02, 2022 -

Regal Kia Lakeland responded

Thanks Margarette, unfortunately we do not decide the rates the bank does. You can look into refinancing once a few payments are made with a bank or credit union of your choice

February 24, 2022

The dealership is awesome. Manny and Kayley rock!!! Everyone is so friendly and just nice. More

by jasontoney74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Mar 02, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

February 23, 2022

Customer service couldn’t have been any better. Someone was there to help me with in a minute or two and service to my car was done in a timely manner. Everyone was nice, helpful, and friendly. Th More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia, see you next time 😁

February 23, 2022

Misty was really helpful with my appointment. I wish my car was handled a little better but they were busy and short staffed. I got what I needed done. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Regal Kia Lakeland responded

Sorry for the inconvience. We will do better next time

February 22, 2022

We like this dealer ship very happy with it I have my car done there all the time More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

February 21, 2022

The waiting room was clean and generously stocked. Jeremy, my attendant, was polite and professional. However, I found lower prices on my fuel and break flushes. Also, the fuel flush had been done onl More

by Ronster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Regal Kia Lakeland responded

Yikes, sorry about that. We will look into this error and have it corrected. Take a look at our website & social media for coupons!

February 21, 2022

I have always enjoyed dealing with everyone at Kia Regal. It’s a pleasant experience. More

by jennhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

February 21, 2022

Amazing service. We were from out of town needed help. Thank you so much for getting us in. More

by Curlyva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Mar 02, 2022 -

Regal Kia Lakeland responded

Happy we could help!

February 19, 2022

They worked within my budget and had great communication. The service was performed quickly. Friendly staff. More

by DINGOBUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

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