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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,197 Reviews

3,197 Reviews of Regal Kia Lakeland - Service Center

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January 15, 2022

Service was good they were very friendly. I would be back. I didn't have to wait too long More

by Melodieandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Norwood
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you!

January 14, 2022

Very friendly and helpful on whatever service I need to have done I’ve never had any problems or issues with the service More

by TKWATERS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you!

January 14, 2022

If it wasn't for the great service from the Service Advisor Jorge, I will not be giving a five star. The reminder sticker for my next service was not put on the windshield and all four tires that was r More

by islandgrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention so we can use it to improve. See you next time!

Jan 25, 2022 -

islandgrip responded

I received the reminder service sticker, four tire stem caps, and a free tank of gas from Jorge in the mail. He is a great asset to your company. Thank you, Jeff Acfalle

January 14, 2022

Very friendly staff at the front desk in service. Took care of me very quickly. More

by krista.katen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you!

January 13, 2022

Kelsey was professional and very informative and fully explained our car needs and made arrangements for shuttle from and to work . She was awesome! More

by Vince.camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jan 14, 2022 -

Vince.camp responded

Very pleased

January 13, 2022

Fast friendly service. Up front pricing for expected service. Clean environment. Quick turn around/completion of service More

by Michellquain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you!

January 13, 2022

Missy help me from beginning to end . She was amazing. Had my engine replaced, airbags and I’m surprised at how quickly they have done it . It built my confidence definitely in going back and building a r More

by REGAL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Regal Kia Lakeland responded

We look forward to helping you again in the future, drive safe 😀

January 13, 2022

Friendly,efficient and easy . The young lady who met me when I arrived was fantastic. More

by SANOBAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady who advertises on TV
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you!

January 13, 2022

Have dealt with this dealership for years have never gone anywhere else dew to the service given everytime. More

by dilovetodance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you!

January 13, 2022

Very professional, clean and agents are very personable. The waiting room clean and spaced for safety. More

by AFSCHARF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Regal Kia Lakeland responded

Thank you!

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