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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,104 Reviews

3,104 Reviews of Regal Kia Lakeland - Service Center

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November 30, 2021

Excellent Service in a timely manner, also able to schedule the appointment within in a short time. Regal is Awesome More

by omarimama98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Dec 01, 2021 -

Regal Kia Lakeland responded

You are awesome! Thanks for choosing Regal KIA!

November 30, 2021

They found the problem I needed found now I just hope when I pay $700 to fix a problem that should be covered on a Kia van with only 56000 Miles. I'll never buy another Kia.. More

by BOBOPPERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Dec 01, 2021 -

Regal Kia Lakeland responded

Mr. Opperman, We understand your frustration. Unfortunately, we as a dealership do not dictate what is cover under warranty. Hopefully the repairs will get you back on the road in no time!

November 29, 2021

Professional and courteous service! Prompt and fast! I have been a customer for over 4 years and the service is awesome! More

by MSTAPLES111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Regal Kia Lakeland responded

We think you are awesome! See you next time 😁

November 27, 2021

Kind curious reasonable Tilley easy to schedule appointments. Friendly service. Appreciate you guys doing a great job! More

by CABHOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Dec 01, 2021 -

Regal Kia Lakeland responded

Thank you!

November 27, 2021

Thy are always there when I need them. They give good professional service when I take my car in to the service center. They are always courteous and helpful with a smile. More

by MotherHatcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May, Kelsey Johnson
Dec 01, 2021 -

Regal Kia Lakeland responded

We try 😁😁 See you next time!

November 26, 2021

Called to report an issue - given an immediate appointment and problem was resolved within one hour upon arrival More

by aporter5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Regal Kia Lakeland responded

glad we could get you back on the road so quickly!

November 26, 2021

Kelsey was my rep and she was promptly responsive to my texts and good about keeping me informed More

by Jprineinfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 01, 2021 -

Regal Kia Lakeland responded

Thank you!

November 26, 2021

Regal KIA treats you like family. From sales to service the staff is great. Service adviser Kelsey is the best. More

by markydoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Dec 01, 2021 -

Regal Kia Lakeland responded

Thanks, we think Kelsey is pretty great too. See you next time 😁

November 26, 2021

The service was fast and the staff very knowledgeable and helpful. Highly recommend this dealer. More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Regal Kia Lakeland responded

Thanks Nikki!

November 25, 2021

Our sales rep was right on top of it from start to finish. Looked and found for something that was within our ideal price and model. Was so knowledgeable and definitely worth the extra drive for us af More

by Mrs.Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Caro
Dec 01, 2021 -

Regal Kia Lakeland responded

Thank you, Mrs. Wilson!

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