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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,090 Reviews

3,090 Reviews of Regal Kia Lakeland - Service Center

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October 28, 2021

They did an alignment then gave the van back out if alignment. The vehicle still doesn't drive straight. This is our 4th time returning for the same issue. More

by taylor.ross14
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Mahr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Regal Kia Lakeland responded

please contact Kia Service Manager Jeff Soloj to discuss. 863-904-1170 xt 1067

October 28, 2021

Everyone has been friendly and helpful, from the service writer to the man who provided the ride to the house and back to the dealership. More

by pastordave.matheny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Regal Kia Lakeland responded

Thank you!

October 28, 2021

Great experience. Jonathan was the person who assisted me, he went above and beyond. Definitely recommend and will be working with him next time More

by Lucca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
October 27, 2021

We were greeted right away and they were able to gwt us in quickly and performed the necessary fixes in a short time and kept us up to date on what they were doing. Very friendly and efficient service ever More

by 1EXENDINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 28, 2021 -

Regal Kia Lakeland responded

So happy to hear that! See you next time 😃

October 27, 2021

The workmanship and staff are top notch! We always have excellent service at Regal KIA. Have bought two cars at the dealership and get both serviced there. Clean showroom and waiting area. Highly recomme More

by ROOKIEHILL46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

October 27, 2021

We have dealt with Regal Kia for years & has been a great experience. I would highly recommend this dealership. More

by GMAJUJU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Oct 28, 2021 -

Regal Kia Lakeland responded

Thanks, see ya next time :)

October 27, 2021

The first thing I noticed is that it was clean and that the staff were attentive. More

by bobbieabbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Regal Kia Lakeland responded

Thanks!

October 27, 2021

They are always polite and friendly. Car was done in a timely manner while I waited in a comfortable environment! More

by NSKIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

October 26, 2021

This is an excellent dealership. This is for sales, service and body shop. Everyone in all the areas I have dealt with have been very courteous, respectful, and very helpful. I have never had a bett More

by mebtitus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Staff are extremely polite and helpful and making appointments very easu.. Sometimes wait times longer than anticipated. More

by HAPUKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
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