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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,176 Reviews

3,176 Reviews of Regal Kia Lakeland - Service Center

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November 19, 2021

WONDER SERVICE WE WAITED A LITTLE LONGER THEN USUAL BUT IT WAS FINE NO BIGGIE More

by clownmary25
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

We apologize for the inconvenience and will do better next time 😁

November 19, 2021

It was a great experience and my service technician was very good at what she did. More

by rypardue1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

November 19, 2021

Convenient location, Quick and easy to schedule appointments. Staff is friendly, kind and efficient. I have known most of them for years and they know me as well when I walk in. More

by Samduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Regal Kia Lakeland responded

Always great to see a familiar, friendly face. See you next time 😀

November 19, 2021

As always my service technician Jorge Benitez was very nice and professional. Service was quick and appreciated. More

by cwflgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Regal Kia Lakeland responded

Thank you!

November 18, 2021

Top notch business with employees who are polite and caring. Absolute pleasure as y'all make us feel so special 😊 More

by lkozlows123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

You are special!! 😁😁 See you next time.

November 18, 2021

Very thorough and I didn’t have to wait a long time. Johnathan done a perfect job. I will call on him every time I need oil change or work done on my car. Thank you More

by CCBHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks, see you next time 😁

November 18, 2021

Professional customer care approach and good detailed response to my questions regarding car servicing history More

by markgillespie77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Gorman
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks Mark!

November 18, 2021

They took us right in They've told us it would be ready in a couple hours it was when they were finished with it Jonathan explained everything that they done with the car he went over everything And my ca More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thank you, glad we could help!

November 18, 2021

Service person greeted us right away, got everything written up, and gave us estimate of 1 1/2 hour. More

by DCRAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

November 18, 2021

Kelsey was very professional and knowledgeable. Very speedy service. No more problem as it is fixed. More

by cbrh40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Nov 19, 2021 -

Regal Kia Lakeland responded

fantastic! thank you

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