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This rating includes all service center reviews, with more weight given to recent reviews.
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3,212 Reviews of Regal Kia Lakeland - Service Center
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November 12, 2021
Our Service Advisor, Kelsey Johnson, is always so helpful and friendly. We enjoy working with her whenever we need service. She goes the extra mile every time. and friendly. We enjoy working with her whenever we need service. She goes the extra mile every time. More
by Richard Smith
Verified CustomerEmployees Worked With
Kelsey Johnson
November 12, 2021
Very pleasant service rep. She kept me informed on what was going on and was easy to talk to about my vehicle. was going on and was easy to talk to about my vehicle. More
by CSTEELE705
Employees Worked With
November 11, 2021
Did a great job fixing my tire and will go back again when I get another tire that is damaged. when I get another tire that is damaged. More
by Brad60
Employees Worked With
November 11, 2021
Excellent service and communication form Jorge. He always takes care of my Kias! He provides me with status checks on my car when it’s being serviced and offers advice on maintenance and operation of my cars takes care of my Kias! He provides me with status checks on my car when it’s being serviced and offers advice on maintenance and operation of my cars. More
by INDY6
Employees Worked With
November 11, 2021
Everything went smoothly. The person at the front desk, Misty Osborne, was very helpful. It was a pleasant experience. Misty Osborne, was very helpful. It was a pleasant experience. More
by RICHARDGRFFN
Employees Worked With
November 10, 2021
Service was quick and reasonable. Misty (service advisor) was very courteous and knowledgeable as to work requesed. advisor) was very courteous and knowledgeable as to work requesed. More
by JENNIFERBELL1215
Employees Worked With
November 10, 2021
Oil change. Said it would be ready in an hour. 2 hours & 10 minutes later!!!!!! I did ask for the inside of the windshield to be cleaned & they did it, which they don't normally do. Jonathan was great! 10 minutes later!!!!!! I did ask for the inside of the windshield to be cleaned & they did it, which they don't normally do. Jonathan was great! More
by dc.1112
November 10, 2021
Always pleased with service received but do hope you will be resuming vacuuming cars again soon. be resuming vacuuming cars again soon. More
by Olliff1416
Employees Worked With
