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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,119 Reviews

3,119 Reviews of Regal Kia Lakeland - Service Center

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September 22, 2021

Kelsey is always amazing! I go to Regal for EVERYTHING! Friendly and comfortable atmosphere. Highly recommend! More

by JgKetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Prompt service, service advisor was polite and courteous. Oil change was done quick and on time. More

by Jarrod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Did a quick repair on door lock after parts came in. Everyone polite & welcoming. I will use them as long as have my Kia More

by Kizzy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

The last trip was good.the service writer took care of me right a way.was very friendly and got done with what he had to do More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Quick oc and rotation.Tech very helpful and answered all my questions.car came back clean. More

by meat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Excellent service as always I highly recommend it. Service is very professional and friendly. They promised my car would be ready in 45 mins and it was! More

by omercado61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Nice, friendly staff and clean environment. Everyone is extremely helpful and knowledgeable. Would recommend to anyone. More

by DAJE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 21, 2021

Regal KIA service staff treat you like family. Service advisor Kelsey is the best. Over all a great experience. More

by markydoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 20, 2021

Thank you Regal Kia for all you do. Recommendation, vacuumming vehicles should come back. Thanks More

by RUFRSPOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you for your feedback.

September 20, 2021

Kia Regal in Lakeland is a very consistent dealership. I have been using their service department for about three years and I’m very satisfied. More

by B. Robino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

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