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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,116 Reviews

3,116 Reviews of Regal Kia Lakeland - Service Center

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September 11, 2021

The Best customer service ever. Always polite and willing to explain service purchased. I’ve never had a bad experience! I’ll always come here first More

by no2
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Sep 13, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia! Can't wait to see you next time!

September 07, 2021

Mario was top notch all the way! From working with me to getting me in at a time that was convenient, checking me in quickly and having the car done at the time promised. Thank you! More

by pking065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Sep 13, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia

September 06, 2021

The professionalism and ease of mind using Regal Kia service is outstanding. And this is what keeps me coming back For all my automotive needs. More

by geolast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Sep 13, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA !!

September 06, 2021

Misty was amazing!!!! She kept me advised of where my car was in the process. Misty explained what I need in the future. I appreciate her! More

by hmlowman0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Regal Kia Lakeland responded

We appreciate you! See you next time :)

September 06, 2021

My experience with Regal Kia has been awesome. I want to take the time and thank Jeff Soloj. Jeff really saved the day for me when he told me he could save my vehicle. I was told I needed a new engine and I More

by L_SHEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Regal Kia Lakeland responded

Thank you for being such a loyal customer to us! Drive Safe ♥

September 04, 2021

I never thought I would own a new carBut at this age I I never thought I would own a new car But at this age I deserve it. I am happy to have picked KIA. I have made a great choice.. It is bullet proof. More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Regal Kia Lakeland responded

You TOTALLY deserve it!! Congratulations on your new KIA :)

September 03, 2021

They were able to take me in and fix my car right away. I picked up my car around 5 so it was hectic which I understood. There was a dissatisfied customer at the door though who was yelling at the rep at the More

by Bgates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Sep 13, 2021 -

Regal Kia Lakeland responded

We apologize for the inconvenience. Please bring your vehicle buy and tell Jeff Soloj Service Manager what happened and he can have it cleaned.

September 02, 2021

Great and knowledgeable staff. Explained what I needed and had my vehicle ready on time, washed, and vacuumed. Even the fellow that brought me home was nice. More

by Gcounter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Regal Kia Lakeland responded

Thank you!

September 02, 2021

Amazing! Exceptional service from my specialist. He ensured that I received all of the benefits I had on my account and also ensured I was out in a timely manner! Will always recommend Regal Kia. More

by sheriawalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldonado , Stan May
Sep 13, 2021 -

Regal Kia Lakeland responded

Thank you, congrats on your newest KIA!

September 02, 2021

They always do a great job at customer service. I wish they still did the courtesy vaccum but they do still wash the outside. Nice waiting room. More

by ORANGEPEELMARTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Sep 13, 2021 -

Regal Kia Lakeland responded

Thank you for the feedback!

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