Regal Kia Lakeland - Service Center

Service staff are friendly knowledgeable and patient. They got me in with short notice found the issue and got me out They got me in with short notice found the issue and got me out More

Kia was able to evaluate our van and do a transmission flush the day I called. They were very kind and offered the shuttle service as well. flush the day I called. They were very kind and offered the shuttle service as well. More

Short wait time with very professional service. Nice waiting area. Overall it was a very pleasant experience. waiting area. Overall it was a very pleasant experience. More

Waited an hour and a half to be told you didn't have the part I needed in stock. It's 2021, isn't that what computer systems and inventory is for? Get with the times! part I needed in stock. It's 2021, isn't that what computer systems and inventory is for? Get with the times! More

Jorge and Jeff always go the extra mile to ensure my vehicle is done right and on time. I drive from Lithia just because of these two gentlemen vehicle is done right and on time. I drive from Lithia just because of these two gentlemen More

My visit was short and I was able to go on about my day. Thank you Kia Thank you Kia More

People are fine but having problem getting key fobs replaced. Batteries go dead in 4 to 5 weeks. Happened 4 times since April. replaced. Batteries go dead in 4 to 5 weeks. Happened 4 times since April. More

My wife has returned the car three times since the purchase on 9/20 for computer issues, without resolution. Will be asking for another vehicle now. purchase on 9/20 for computer issues, without resolution. Will be asking for another vehicle now. More

Took my Kia Sorrento in on October 6 to get the oil changed ~they told me they topped off all my fluids and also my air pressure in my tires~ picked it up and I noticed they didn’t do it in the tires b changed ~they told me they topped off all my fluids and also my air pressure in my tires~ picked it up and I noticed they didn’t do it in the tires because the right front always runs 3 or 4 pounds lower and they were still at the same tire pressure ~ I just noticed when I went to use my washer fluid it is still empty ~did they top off any of my fluids ?~did they even change my oil ?~I’ll have my husband check when he gets home~ I did talk to someone trying to get a hold of a manager, she said ~well, they usually do it but sometimes they get busy but most of the time they do it ~wth~well sometimes can I pay less than $58 ??? just asking ~~not happy with service at all and how many times have they been to busy in the last three years~ 🤔 More

Service is usually pretty good. Have had issue with the guys washing sorento and not cleaning dirt off rims. Also they antenna inside so my wife had to go back in to have put on. Also shuttles drivers and guys washing sorento and not cleaning dirt off rims. Also they antenna inside so my wife had to go back in to have put on. Also shuttles drivers and passengers should br wearing mask. More