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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,115 Reviews

3,115 Reviews of Regal Kia Lakeland - Service Center

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September 01, 2021

My car is running smoothly after service with Regal Kia. Phil your driver is a help to travel home and back. Been a while since been in thanks for the good service. More

by tcpostallady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Regal Kia Lakeland responded

Thanks for coming by :)

September 01, 2021

Great service and very friendly staff deff would recommend to anyone. Kia Lakeland is the best around. Thank you so much for such great service. More

by jessica_adams7788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Sep 13, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 31, 2021

I love this dealership.It still has that “family type” vibe and I think that means a lot to most consumers. The feeling that you could actually talk to the owner! Car dealerships have all been bought up b More

by JACKLOPRESTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thanks for being apart of the Regal Family!

August 31, 2021

Bought a Sportage recently which was a great and smooth experience. Pablo was awesome and I would recommend friends to buy from him at KIA....Awesome Customer Service, Knowledgeable, quick service, great c More

by YH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy from Service, Stan May, Jorge Morfa, Pablo Moreira
Oct 01, 2021 -

Regal Kia Lakeland responded

Congrats!

August 31, 2021

I revieved Great service at Kia. All the employees were extremely nice. The waiting area was very clean and they provided a variety of beverages and snacks. More

by WHITEMOCHACHICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

August 30, 2021

My service today done in my window, to get repair done under warranty, went very well. I did not have any problems with my visit. More

by MISSGATOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

August 30, 2021

The salesman Matt McKay was awesome. He walked over from new cars to used to find me this vehicle. Misty in service was fantastic. She made sure I completely satisfied with the touch up work that was done w More

by SHELOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McKay
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

August 29, 2021

Your service is great . The service team is knowledgeable about the service to be done. They answer your questions with a smile. Thank you so much. More

by VDENISE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

August 27, 2021

My experience was nice and easy. Professional and caring. My service was quickly attended to, I had now appointment but was seen without any hesitation More

by deebopp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

August 27, 2021

Had a recall issue. Called several times to speak to my usual representative but never returned my call. Went to dealer and service was done. More

by gatorgirl2351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

gatorgirl2351 responded

Wish I could have spoken to someone and make an appointment. Was at the dealer over 3 hours

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