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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,110 Reviews

3,110 Reviews of Regal Kia Lakeland - Service Center

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August 11, 2021

Second car in a month must like the place this time it was from their KIA dealership son loves the car and I liked the straight forward sale. I spent a total of 1 hour in the dealership door to door ... More

by fczekalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you and congrats to you and your son on your new vehicles!

August 10, 2021

Professional and very courteous in the way they treat their clients. They are all knowledgeable in their areas. Jorge ties it all together as a manager, as Kelsey does in the Service Dept. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May, Kelsey Johnson, Jorge Morfa, Roberto Rodriguez, David Maldanado
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

August 09, 2021

The experience was great. I came in for regular car maintenance and walked out with a new car that I love. The salesman was fun, energetic and honest. More

by KrysJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrious, Jorge Morfa
Aug 18, 2021 -

Regal Kia Lakeland responded

A New Car Is WAY more exciting than an oil change, congrats!

Aug 19, 2021 -

KrysJay responded

Yes it is!!

August 06, 2021

Grateful for Jeff and his amazing team the service is incredible They explained in detail what was about to be preformed on our Kia offered us a shuttle ride home so thankful for all their hard work More

by DIAGRO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia

August 06, 2021

They are on time for getting the car done when they said and very curterious. The snacks were great and the staff very friendly. Good bye More

by BDPAE12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember a woman
Aug 18, 2021 -

Regal Kia Lakeland responded

We <3 Snacks too! See you next time!

August 06, 2021

Good communication at service regarding my car and getting the work done as smoothly as possible. Explaining any issues that may have arose from my car. More

by DELACAPONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Aug 18, 2021 -

Regal Kia Lakeland responded

Happy we could help, see you next time !

August 05, 2021

They lied about the work the did. They lied about how long parts were taking. Very unprofessional got upset when i told them i wanted my car moved from their dealership and brought to crown kia. Said my More

by RENNITY123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Alondra Sandoval
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for your feedback.

August 05, 2021

Very friendly staff from the moment I pulled into the service drive. They were quick and efficient and I didn’t have to wait long at all. More

by ariannasmom0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA

August 04, 2021

Upon arriving to the dealership I was greeted and attended to by the employee. Every employee greeted each guest as well as offered us refreshments. We were kept updated every step of the way and up More

by mom2ic2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you, we appreciate your feedback and can't wait to see you next time!

August 04, 2021

I had an amazing experience. David and Stan were kind and understanding. David was very patient and answered all of my questions. I would recommend Regal Kia! More

by michelle.accardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan May, David Maldanado
Aug 18, 2021 -

Regal Kia Lakeland responded

Thank you Michelle

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