Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,103 Reviews of Regal Kia Lakeland - Service Center
Sort by
October 09, 2020
Treated with respect. Nice comfortable waiting area. Was offered other choices instead of waiting. nice to know there are several options. A very nice young lady kept asking if there was anything I needed. offered other choices instead of waiting. nice to know there are several options. A very nice young lady kept asking if there was anything I needed. More
by MRMELGOMEZ
Verified CustomerEmployees Worked With
Stan May, Kelsey Johnson, Jorge Morfa
October 09, 2020
Stan da man and Sam were great to deal with.Even though Stan da man and Sam were great to deal with. Even though I only came in for an oil change on my 2016 Kia Soul...i walked out with a brand new Kia Sou Stan da man and Sam were great to deal with. Even though I only came in for an oil change on my 2016 Kia Soul...i walked out with a brand new Kia Soul.....and I love it! More
by MMCGUIGAN2007
October 07, 2020
I was very satisfied with the Service Manager Jorge to repair my CV Joint and also to Aliana for all her assistance for getting the 100,000 miles 10year warranty updated that I have been dealing with to c repair my CV Joint and also to Aliana for all her assistance for getting the 100,000 miles 10year warranty updated that I have been dealing with to correct this issue since 2017. More
by JUPEDREG
Employees Worked With
October 05, 2020
The Guy who served me was great and. I really appreciate how they treated me when I came in thank you very much for everything how they treated me when I came in thank you very much for everything More
by williamsmark1998
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson, Tony Catania
October 02, 2020
Work completed. Personal service person polite and kept me informed. I do not feel safe in Regal due to fact it is all an open space and I saw one salesperson with mask on. Staff from all over walked to me informed. I do not feel safe in Regal due to fact it is all an open space and I saw one salesperson with mask on. Staff from all over walked to coffee machine without masks to get their coffee. About 70 percent of customers wore masks. Many people staff and customers seem ignorant of fact that the nose is part of the respiratory system and wore their mask below their nose. I did not see any signs on the doors requiring or even requesting masks CDC guidelines should be followed. This same situation existed last time I was in. Although we have a new Teluride and like it a lot I am not feeling like we want to continue to deal with this dealership for future purchases. I feel this is managements responsibility to see CDC guidelines are followed to the best of their ability and this was not done More
by MACG1@aol.com
October 01, 2020
Service is always great at the dealership. I won’t even take my car to the dealership near me. They do not do anywhere near as good of a job. take my car to the dealership near me. They do not do anywhere near as good of a job. More
by thubler1
September 30, 2020
Jorge and team are excellent. Thanks for the quick service! Always helpful and friendly. Great follow up and clearly explains all work that is being completed service! Always helpful and friendly. Great follow up and clearly explains all work that is being completed More
by GREGORYBOSTICK
September 30, 2020
I really enjoy going to this dealership and taking my Kia Soul here they are always friendly and nice and fast and they know what their doing.Jeff Soloj the service manager is awesome.He is very nice and pro Soul here they are always friendly and nice and fast and they know what their doing.Jeff Soloj the service manager is awesome.He is very nice and professional and knows what he’s talking about! More
by Brittany
Employees Worked With
