Regal Kia Lakeland - Service Center

Jeremy is absolutely great. Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I Deserves a 10+. Regal had me come in 3 times for a recall. Jeremy apologized but Regal did not. I suppose an apology from Jeremy was enough, but I would have thought the service manager would have come out from wherever he was hiding to say something. In fact, I would have the service manager walk around, be visible, and talk to folks waiting for their vehicles. PR is very important in my opinion. There was a woman that walked around and asked about snacks, etc. I didn't get her name, Seemed very personal. She brought me the basket of snacks to choose from. More

JEREMY WAS VERY PROFESSIONAL AND HAD THE SERVICE DONE IN A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. A TIMELY MANOR. THE SERVICE REPORT WAS VERY THOROUGH AND JEREMY INFORMED ME THAT UPON INSPECTION OF MY CAR, THE BRAKES NEEDED REPLACING. More

Worst repair I've ever had at a dealership. If you can't get an alignment correct. Why would I want them to fix a motor problem. Appreciate they were willing to correct. But ZERO confidence in If you can't get an alignment correct. Why would I want them to fix a motor problem. Appreciate they were willing to correct. But ZERO confidence in future service warranty work don't appreciate being put into a service matrix, when ny vehicle doesn't fall into average milestones because I hate driving the vehicle. More

Excellent attention. Very quickly to close the deal. I’m very happy with my new car. Very quickly to close the deal. I’m very happy with my new car. More

Experience was very professional. Diagnostics was very quick and thorough. Immediately set up repair schedule and since work was under warranty a rent a car was made available. Thanks Diagnostics was very quick and thorough. Immediately set up repair schedule and since work was under warranty a rent a car was made available. Thanks to the entire team. More

Great service every time we bring our car in. I wish I didn’t have to write a review every time, though. Thanks for always being there to assist with my car needs! I wish I didn’t have to write a review every time, though. Thanks for always being there to assist with my car needs! More

Everything about this place was wonderful I would recommend everyone to come to Kia every day recommend everyone to come to Kia every day More

Quick and eff Quick and effective I enjoyed my experience and will be returning with my next kia maintenance or service and will be returning with my next kia maintenance or service More

It is always a positive experience going ro the KIA. Service is great, alway very fast ,depending on service. The friendliness of the employees,cleanness of lobby and bathroom. Jonathan is a great per Service is great, alway very fast ,depending on service. The friendliness of the employees,cleanness of lobby and bathroom. Jonathan is a great person and very well knowledge on the services to the car. I always understand what was done to my car. Bring back the popcorn machine .LOL More

Terrible service All three times I had to take it in the technicians broke something or did not complete the service correctly! technicians broke something or did not complete the service correctly! More